If I reset my macbook pro will it get rid of the viruses?
My macbook has been running incredibly slow, I'm not an expert at using my computer, but I think erasing everything would get rid of it. I also realized my sister has been using my computer for watching illegal free movies that contains many pop ups and gross advertisements that I think have been messing with my computer. Will my computer go back to normal? Thank you.
First, don't let your sister do that with your machine anymore. That sort of thing is one of those hazardous activities that could invite some rare Mac malware onto your machine. If you have Java enabled in your web browser, you could be infected with something. That's unlikely, but not impossible.
That said, it's quite unlikely that the performance problems you're having are malware-related. Look elsewhere for a solution to your performance issues. Further, erasing the hard drive and reinstalling the system from scratch may or may not help, depending on what the cause is. Try going through all the suggestions in my Mac Performance Guide first. If none of those help, then it may be time to try a clean reinstall.
Similar Messages
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My macbook pro will not get past the gray screen with the apple logo and a loading bar.
My macbook pro will not get past the grey screen with the apple logo after attempting to load for hours. I have already tried resetting the NVRAM/PRAM and a couple other tricks and no luck. Anyone out there have suggestions for my problem? Help would be much appreciated since i use my computer for everything at school and i am in desperate need to get this baby working again.
You didn't say which OS in your tag, but maybe you might find something here.
http://support.apple.com/kb/TS2570
http://support.apple.com/kb/PH4191
http://support.apple.com/kb/PH7213
http://support.apple.com/kb/HT4125
http://support.apple.com/kb/HT2213 -
Because in my macbook pro will not let me open The Sims 3?
because in my macbook pro will not let me open The Sims 3?
Whenever I try to open the application icon starts jumping and then disappearsSays it works with 10.7, problems with 10.8 though.
Reinstall the program and trash the Dock icon, then make a new one and see if that works.
Then Trash it's preference file and relaunch the program to create a new one
Deleting the System Preference or other .plist file
If not then run through this, could be a sign of something bigger
..Step by Step to fix your Mac -
MY MacBook Pro will not boot upThe screen is dark, but the sleep light is on and it makes the characteristic start up sound.What is wrong?
There is always the forum for MBP
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro -
Hi
After I have installed Mountain Lion (10.8) - my macbook pro will not connect automatically to my preferred wifi network. It used to do that on the previous versions. It seems that the mac does not recognize the preferred network, as it asks me to choose a network after evey sleep/restart. I have modified the network preference to have my preferred netwrok at the top of the list. I have tried with/without checking the "ask me before joining a new network". It still behaved the same.
Thanks
EitanTry making a new network connection and renewing the DCHP lease as detailed here:
fix-os-x-mountain-lion-wireless-connection-problems -
My macbook pro will not turn on and the charger is not lighting up
please help!! my macbook pro will not turn on at all, when i plug in the charger it will not light up at all, it suddenly shut down when i was using it.
Is there any charge left in the battery?
Press the button on the left side, near the front edge. If no green lights appear, battery is flat. And if the power brick ain't workin' (by virtue of its pilot light not glowing), then it will remain flat and the computer will not power up. If this is the case, maybe try with another power brick of similar size and see if it charges.
Else the logic board is toast and pitbull's on the money.
Either case, my gypsy crystal ball forsees a trip to an Apple Store or a Service Provider in your future... -
MacBook Pro will not accept anything in the disc drive?
I have tried every kind of disc possible about 10 times each. CD's/DVD's/Even PC Games. All on different discs every time.
My MacBook will only accept the disc for no more than 5 seconds, making a noise like it's trying to read it and then stops, and then reboots itself again, repeat 3/4 times and then ejects the disc out.
Previously it was having trouble ejecting the discs every now and then, but I just lifted the laptop on its side to help encourage it to eject.
I have tried the troubleshooting tests (shutting down, holding the D key) and it says that everything is fine. I'm worried my hard drive may be dead, but I don't see how when I have hardly any data on the laptop. 80% is all in a portable hard drive.maddiison wrote:
Will this get stuck in the slot though?
Possibly.
And how do I shoot compressed air into it… using a hairdryer on cool or something? (I'm hopeless at tech, sorry)
One can purchase compressed air in a can.
http://www.amazon.com/b?node=3012916011
Ciao. -
A virus called "flash player pro" has entered my iPad. I cannot access Facebook, Yahoo, or iTunes. How do I get rid of this virus?
Your iPad does not have a virus unless it is jailbroken. Close all apps nd reset your iPad. Clear Safari as well.
Go to Settings>Safari>Clear Cookies and Data.
Closing apps in iOS 7 works like this. Drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
My macbook pro will not start after pressing the power button
I have bought a macbook pro last year and now, I have a great problem since a few months.
My macbook does not boot up, I hear no fan noices and no LED lights are blinking...
Battey is full, but nothing happens (means system will not start up).
I have also tried to start with the Power button - but the similar effect "NOTHING HAPENS".
What I don't understand is, if I do nothing for one or two days and press then the power button, the system will start up and full functionality for a few days.
And anytime I get the same problem again... and must wait also for a few days.
Can anybody support me please.
Thank you all in advance and looking forward to a fast reply.Try reseting SMU as suggested in link below
http://support.apple.com/kb/ht3964
Allan -
MacBook pro will not charge even when the charger is plugged in and working
So this is a strange one.
I have been using my MacBook pro for a lot of film editing and motion graphics. Recently, I noticed that my battery kept going down, even when charging. I thought nothing on it and kept using it. After around 4 hours, the battery went from 90% to 23% WHILE plugged in. This got me nervous. When I plug in the MagSafe charger, the light comes on and I get the "charging" symbol in my toolbar. The light turns orange and then, after a few minutes, the power starts to go down instead of up.
I have had this laptop since Christmas 2012 and this has never happened before. The laptop does charge, but only when I am running no application, when the screen is shut or when the laptop is powered off. Bear in mind that right now, I am on Firefox, that is the only application open, yet the charge is still going down. I assumed it was because I was using Premiere CS6, After Effects CS6 and Cinema4D, but now even when they are not open, the batter will not charge when I am using the laptop.
What is going on? Is in the charger? Any help would be greatly appreciated and I am starting to stress!
Thank you everyone for reading,
-Rory Campbell
UPDATE: I am currently only running Firefox and Finder. Now the laptop is charging as usual. However the second I open up Premiere, After Effects etc, it goes down. I have no idea what is going on!Try resetting the PRAM and SMC. If you don't know how to, don't worry. They're very easy to reset. Just google how to do it. If that doesn't work, the only thing I would suggest is to take both the laptop and the charger to your local genius bar to have them examined. If it's less than a year old, apple should replace whatever is wrong with it as long as it was a factory defect.
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If I buy a new macbook Pro, will I get OS X 10.5 'free' when it's released?
I've been waiting for the new Macbooks for a long time, initally because I thought they were going to be released with OS X 10.5, but now that 10.5 has been pushed back, will I have to pay for it when it ships if I buy a new Macbook Pro this month?
I hope not.
Nick VNick,
You're playing a losing game, man. OK, so you have waited this (however) long for an updated MBP. Now, you will delay further for the release of Leopard. By the time Leopard is released, and there is no guaranty that it won't be delayed further, another update to the MBP might be on the horizon. Even if a newer MBP isn't in the works, there will be speculation. In any event, you will wait some more.
Where does it end? Will you ever actually break down and purchase?
In the meantime, you lose out on enjoying a fine-running machine and OS.
Scott -
I'll wanting to buy one of these these are refurbished and cannot choose please help me thanks :)
Refurbished 13.3-inch MacBook Pro 2.4GHz Dual-core Intel i5 with Retina Display
Originally released October 2013
13.3-inch (diagonal) Retina display; 2560-by-1600 resolution at 227 pixels per inch
8GB of 1600MHz DDR3L SDRAM
256GB Flash Storage1
720p FaceTime HD camera
Intel Iris Graphics
Apple Certified Refurbished
OR
Refurbished 13.3 inch MacBook Pro 2.6Ghz Dual-Core Intel i5 with Retina
Originally released October 2013
13.3-inch (diagonal) Retina display; 2560-by-1600 resolution at 227 pixels per inch
8GB of 1600MHz DDR3L SDRAM
128GB Flash Storage1
720p FaceTime HD camera
Intel Iris Graphics
Apple Certified Refurbished
Which one is the better one, they are the same price what one will run faster and what one would you buy
Many Thanks :) -
I have been fussing for hours with a Canon Pixma MX479 printer I received as a gift. The printer was obviously designed for PC control, and has terrible instructions for setting up the wireless capability, but I finally found a few hints online about how to add a WPS printer to my Airport Extreme, so I can finally detect the printer. However, when I try to add the printer, either under System Preferences or while just doing a print, my MacBook requires that I download a driver from Apple to use it. When I attempt to do that, I get a message the driver software is unavailable from Apple and that I should contact the manufacturer for the driver. I have already downloaded and installed the Mac OS driver from Canon twice, but my MacBook apparently can't find it. So I am forced to use Airprint in order to communicate with the printer. I would like to use the proper software to make sure I am accessing all of the features the printer offers. Can anyone tell me how to associate the downloaded driver with my printer when I am attempting to add it?
Hi Dwntso!
Welcome to the Canon Forums and thanks for posting!
So that the Community can help you better, we will need to know any error messages you're seeing either on your computer or the printer, and the version of OS X you've got on your MacBook as well as the way you intend to connect to your printer (USB or networked via WiFi or Ethernet).
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
Thanks and have a great day! -
I have a brand new MacBook Pro . I got into voice over and then figured out how to stop that but now have a black box in the middle of the home screen and that box has a bunch of icons .....(Keyboard, pointer etc) I cannot get it to close and I'm not able to go past the home screen. Help
If you click on that window, the menu bar should change to whatever program that is. Then click the program name and click Exit.
If that doesn't work, click the Apple icon, then Force Quit. Look for something that says Not Responding and quit it.
Last... if nothing else works reboot and see if that does it. -
I was going on a road trip over the weekend with friends and for something to watch, I tried pirating a movie. It only had around 10 leachers/seeders so wasn't downloading that fast. So I decided not to bother and stopped the download. Now everytime I click on a webpage, Mackeeper pops up in another window, words are highlighted and have ads on them, and there are ads all over the page.
I am wanting to sell the macbook because its older and has the C2D processor, but, I don't want to give the new owner a computer with a bunch of Malware/Adware/Trojans
What can I do to get rid of them?
- AdamSounds like you have installed some kind of adware, possibly more than one. This is very common when downloading illegal content online.
My Adware Removal Guide will help you remove any known adware. However, malware is also a concern when dealing with illegal downloads. It's less likely that you have any actual malware, but the only way you can be sure that you're not infected with malware would be to erase the hard drive and reinstall the system.
As for how to reinstall the system properly in this case, see How to reinstall Mac OS X from scratch. Note that you will have to reinstall Microsoft Office, so be sure that you have the serial number handy.
(Fair disclosure: The Safe Mac is my site, and contains a Donate button, so I may receive compensation for providing links to The Safe Mac. Donations are not required.)
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