If I take my iPhone 4 to the Apple store, will I get to trade it in for another one or....?

My iPhone 4 was purchased in May 2012, brand new, from my local AT&T store. Since then, I've been having minor problems with it such as my messages crashing out when I open it or my phone randomly turning off and then turning back on, but that has never bothered me highly or been a problem. It's something that happens seldomly. But just recently I've been having big problems with my phone - charging. I can charge my phone on any computer with my USB cord, but my wall charger just will not work at all. I know it's my phone acting up because my wall chager + usb cord are BRAND new. I've Google'd different things about this problem and tried to figure out why it's doing this and if there are any solutions, but I'm thinking maybe my phone is just defected.... so I decided it's best to go to the Apple store and talk to them about it in person. Before I go though, I want to know if I will be able to get another iPhone 4 (maybe a 4S? haha) because I do not want to waste my time going there, returning my phone, and then leaving with nothing OR going there, leaving with my phone and having no solution to my problem. If I go there with this phone, then I want to leave out either with this same phone and a solution to fixing it or just get a whole new phone. It's been 7 months since I've had this phone, and I wasn't expecting this to happen. I hate charging it on my computer all the time. So will the Apple store do a free trade in/return or something? I do not want to ask for hundreds of dollars for another new phone (I'm 16, so my parents will have to pay.... not happening).

As long as it is under warranty, Apple will service it for free:
Apple - Support - Service Answer Center
Apple will always exchange the model that you have with a similar model, so you'll get another iPhone 4.

Similar Messages

  • Can I take my iPhone to the Apple Store to reset the passcode?

    I'm trying to sell my old iPhone 4S and I can't remember my old passcode. If I take it to the Apple Store, can they reset my passcode for me? It's no problem if they need to erase the whole phone since I would be doing that later anyway.

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • HT201472 Can i take my iPhone to the apple store after this?

    My iPhone was stolen at school but after a couple of days it was given back to me but now Touch ID doesn't work and for some reason the text messages disappear when i sent them and when the Time sometimes counts backwards.

    Try restoring as new ,and rebuild the iOS
    If still not correct take to an Apple Store and let the genius bar assess the iphone
    Any damage will void your warranty

  • Can i take my iphone to the apple store for a ios 5 update?

    If i take my phone to the iphone store will they be able to help me update to IOS 5? I dont have my laptop and am not sure if i am getting it back and when i go to update it on my moms computer it says that i need to make sure it is the computer i normally use. I backed up my iphone 4 on my moms computer and it is a authorized computer. Please help! i want to get the ios 5

    I did a transfer of purchases onto the comPuter I have that I want to use. So now everything I purchased is on the new computer. The only thing I am curious about is once I update it and put all my purchases back on and restore it when I get my laptop back and sync it can I re download the iTunes library on my laptop? I am not worries about my music library not being there for a week or two. As long as I have what I purchased.

  • HT1665 Having trouble with my iphone 5 charger . Can I take it back to the apple store for a new one .

    My iphone charger has a shortage or something . It's not working . Can I take it back to the apple store for a replacement ?

    Yes. Take your iPhone as well so Apple can check warranty
    status to see if the charger is covered.

  • Ihave an iphone 5 i buyit at miami apple store and it has a little crash on the screen and i want to take my iphone to the aplle store to get the 5s what do i have to do

    ihave an iphone 5 i buyit at miami apple store and it has a little crash on the screen and i want to take my iphone to the aplle store to get the 5s what do i have to do

    You need to take your phone to an Apple Store in the US. You can purchase an Out of Warranty replacement if the phone is damaged. Cost is $269+ tax.
    You cannot upgrade to a 5S at an Apple store; at best, you can turn in your current phone to get a gift card towards the purchase of another.
    ~Lyssa

  • I have an imac and macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to r

    I have an imac and a macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to re-install my adobe creative suite to both of my computers using my same product code from when i first bought it?

    Yes. Just make sure to deactivate the license on both systems using Apple menu --> Deactivate while one of the suite programs is running.
    Mylenium

  • I'm visiting new York(USA) for work on Sunday, just wanted to know if i can buy an un locked iphone from the apple store or not, since i'm not a resident, to the record we don't have an apple store at my country

    I'm visiting new York(USA) for work on Sunday, just wanted to know if i can buy an un locked iphone from the apple store or not, since i'm not a resident, to the record we don't have an apple store at my country.

    You can buy an unlocked iPhone at any of the 5 Apple stores in NYC. All are open on Sunday. Note a couple of things, however:
    US iPhone 5's will work on 3G in the rest of the world, but not on LTE because the US phones use different channels than other countries
    Be sure you say "unlocked", not "no contract"
    If it breaks it must be returned to a US store for repair, and if shipped to Apple it must be from and to a US address

  • I was wondering if i was to get a new iphone in the apple store, would i be able to download all of my data via the icloud instantly with wifi connecton

    I was wondering if i was to get a new iphone in the apple store, would i be able to download all of my data via the icloud instantly with wifi connecton. If i had previously that day backed it up via the cloud?
    Many thanks.

    Im sorry. Im on my ipad and i didnt read that.
    Sorry again

  • Apple puts some stock photos in iPhoto on the computers and iPhones in the Apple Stores. Who are these photos of?

    For instance, who is this kid? He's on all the iPhones in the apple stores right now. There are about 20 photos of him in an album. Anyone know?

    1. If you break your post into paragraphs it is much easier to read.
    2. I have no idea what your post is referring to, and how - if at all - it relates to iPhoto.
    3. It's a good idea to re-read what you've posted, and ask yourself how it might look to someone who doesn't know you and doesn't know what's going on with your machine.

  • Hi, I just wanted to buy two iphones from the apple store usa with a lebanese credit card. Is it possible?

    Hi, I just wanted to buy two iphones from the apple store usa with a lebanese credit card. Is it possible?

    The US Apple Store accepts US-issued credit cards only. And they will ship only to a US address. Whether or not a physical Apple Store would accept a Lebanese credit card I don't know.
    Regards.

  • HT4972 My I phone is 4.2.10 (8E600).  Do I need to take it in to the Apple Store to update it?

    My phone is 4.2.10 (8E600). Do I need to take it in to the Apple Store to update it? Is there a cost?

    UPDATING iOS
    Over the air updating of iOS needs iOS 5 or later so unless you have iOS 5 or later you will not see updating in setting
    The following link explains how to http://support.apple.com/kb/HT4972
    This link explains how to update using http://support.apple.com/kb/HT4623
    This explains how to transfer purchases to your computer http://support.apple.com/kb/ht1848

  • If I buy the unlocked iphone 4 from the apple store, will I be able to use it in Israel?

    If I buy the unlocked iphone 4 from the apple store, will I be able to use it in Israel?

    Beg pardon, I tend not to analyse the poster's name. I shall try to do better in future. A good job they don't live in:
    Paris, Texas
    Moscow, Idaho
    Dublin, Ohio
    London, Ontario
    San Jose, California
    Panama City, Florida
    Birmingham, Alabama
    Bristol, Tennessee
    Manchester, New Hampshire
    Cambridge, Massachusetts
    Rome, New York

  • My iphone camera is scratched and pictures are blurry can i trade my iphone in the apple store ?

    my iphone camera is scratched and pictures are blurry can i trade my iphone in the apple store ?

    no. you can try this though: http://www.apple.com/recycling/

  • Something keeps trying to download on my mac and I don't know what it is. It is not in the apple store and just comes out nowhere and request for my password to download something and I don't know what it is. How to make this stop?

    Something keeps trying to download on my mac and I don't know what it is. It is not in the apple store and just comes out nowhere and request for my password to download something and I don't know what it is. How to make this stop? It pops up every single day.

    Erica,
         I can, with 99.99% certainty, tell you that you are absolutely right in not wanting to download or install this "Helper," whatever it is (but we can be equally certain it would not "help" anything).
         I cannot comment as to Oglethorpe's recommendation of 'adwaremedic'; I am unfamiliar with it.  His links to the Apple discussion and support pages warrant your time and attention.
         It might be really simple -- Trying looking in your Downloads folder, trash anything that you don't know with certainty is something you want to keep, and then Secure Empty your Trash. Then remove the AdBlock extension, LastPass, and Web of Trust extensions to Safari and re-boot. If the issue goes away, still be extraordinarily careful in the future.
         Unfortunately, it's probably not going to be that simple to get rid of, in which case I'd then try the line by line editing in HT203987. 
         I have no further suggestions (other than a complete wipe and re-install...but that's a pain because trying to restore from Time Machine would simply ... restore the Mal).
       For the rest of us, please post when you find a solution.
         Best.
         BPW
      (Also, try to edit your second post -- black out your last name on the screenshot and re-post it for others)

Maybe you are looking for

  • TS3700 why does my ipod suddenly stop playing

    Why does my ipod suddenly stop playing?

  • IsUserInRole() in a jsp file

    Hi everyone, I am using Pet Store application to test a security issue by using request.isUserInRole() method in a jsp file. But when I try to open the jsp page, it always give me the false value with this method. Does anyone work successfully with i

  • Finder Crashed when Moving Files - Lost Files!

    So I was dragging and dropping a bunch of files on my network drive and finder crashed... well I guess it started to move some files because when Finder restarted, some fo the files were missing! Finder seems to "delete" the file before it has confir

  • Creating a common workspace under OS X

    I thought this would be simple, but I'm having trouble coming up with an answer. I have several people who will be using a single Mac to do their work, and they would like to have a way of sharing read/write access to certain files. I thought I could

  • Dvd won't play on Windows media player

    I have used idvd 6 to burn a final cut express movie onto a dvd. However, when I try to play it on my pc, it will not work. It works on a dvd player, but not Windows media player. Is there any way to make this work? Thanks!