If I try to connect my iphone 4s to itunes...
it says that it cant get identificated. And I shuold try it again...
Apple Support Page is just for Win 7 / Vista. Not for Win 8...
Hello iqtiwo,
We've an article that provides information and steps that can help get iTunes to recognize your iPhone, including information for Windows 8.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen
Similar Messages
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When i bought my iPhone and my iPad they both were on iOS 7.0.2 i updated them shortly after thinking the new iOS 7.0.4 was better. i see its not but they both worked great with iTunes before and after the update. My question is why is my iPhone not connecting to iTunes? it will not connect through USB or wifi and i know that the setting to do that is turned on. my iPad connects through iTunes through wifi but not USB. This isnt making any sense but i wanna know is this a iTunes issue? or is it my phone and iPad??
This can sometimes be the result of a faulty/damaaged USB sync cable. Do you have another cable you could test it out with?
B-rock -
Any suggestions to fix an error code 0x800000A, and itunes not recongizing my iphone 4? I deleted iTunes and reloaded it with no changes. What can I do?
In the course of your troubleshooting to date, have you worked through the following document?
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC -
If anyone could help me out with this it would be great!
gotta love goggle. see if this helps.
http://support.apple.com/kb/TS3221 -
A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touch screen not working plus there are blurred lines across the screen and I can't see anything that it displays.
Now when I try too connect my iPhone 4 to iTunes on my computer at home an error message comes up saying that I have to unlock my iPhone 4 for it to communicate to my device.
But the problem is that I can't unlock my iPhone 4 because I'm unable to see the key pad and my touch screen no longer responds when I touch it.
I just want to reset my iPhone 4 back to its Factory Settings & start all over from the beginning.
How can I unlock my iPhone 4 with iTunes on my computer or any other option you suggest me trying.
Thank you in advance,
SiHeroIf you have had a "local guy "repair your iphone you will not get any support from Apple for warranty OR post warranty
If Verizon return it to Apple it wil not be handled by Apple
If Verizon also use unauthorised repairers you may be lucky
(Apple do not sell parts to local guys or anyone else ) -
My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable. When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back
I have had a 3GS for 2+ years. After upgrading to IOS 4 (now 4.3.5) I began having problems. In the past week, my screen went to the itunes logo and USB cable twice -- unprovoked -- just found it sitting there like that! I connected to itunes and it did restore from a backup but it is a major inconvenience. I am also searching for answers, but better back-up regularly!
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When i try to connect my iphone to itunes it comes up with a message saying "itunes could not connect to this iphone, an unknown error has occured (0xE8000012)
i have recently bought new laptop and downloaded/installed the newest itunes and this has happened.. any ideas?read
Error -50
Delete Storm Video, QuickTime, iTunes, then reinstall iTunes. See also KB TS1583for error -50 -
ITunes Crash And Close Everytime Try To Connect To iPhone 3GS
Hi as you see on my profile I'm using HP desktop 64bit windows vista home premium. So i download iTunes 64bit and installed it no problem on my system, Then connect my iPhone 3gs and iTunes start to making backup for first time, Then i update it to new version. After that when ever i connect my iphone to PC and try iTunes it first start to recognize the iphone but like after loading the i iTunes going to Stop,Hanged,Crash and iTunes close!
I even uninstall iTunes then restart then install fresh one but still didn't work. My guess is that i should reset my iPhone to factory maybe.
Oh but away the iPhones battery is awful. This my first Purchase on Apple, Let see how good this company is!
Ok sync causing the problem on iTunes! I cancel the sync on iPhone when trying to connect to iTunes and didnt crash. As soon i start sync the iTunes crash.
HELP.disable your anti virus/anti trojan software close and restart itunes and try again...
if it is still crashing disable your firewall software close and restart itunes and try again...
if no anti virus/anti trojan or firewall software is running try a driver re-install
check this link for more help: http://support.apple.com/kb/TS1495
be well! -
When i try to connect my Iphone it says the url could not be opend?...my phone is not coming up,please will you help,thanks
Try deleting the iPod Photo Cache folder. If location can be found here:
iTunes: Understanding the iPod Photo Cache folder -
What would be the reason why when i try to connect my iphone to a wifi server; it doesn't work? It also doesn't pick up any wifi connections.
go to settings>general> reset network connections and then try again
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Hi i uppdate my I phone 4 to iso6 via laptop ,during the operation the laptop restart it's self then I connect my iPhone 4 to iTunes again to finish the uppdating but its stuck to Apple log tried to restore it again via iTunes i get the same problem its stuck to Apple logo i tried to restor it from another pc i get the same problem anyone can help please
Hi, did you ever solve this problem?
My 1 year old -- ha! one month out of warranty -- iPhone 4 has been having a nearly identical problem over the past few days.
It started by dying completely so I had the battery replaced, thinking it was simply battery issue.
It then worked again for a moment but started doing exactly what you describe, going through a reset cycle (longer than 30 seconds but who's counting). And it felt quite warm.
Did hard reset, plugged into wall charger and MBP USB but the new battery wouldn't even get a full charge (a whopping 92% after nearly two days). It would even lose battery when plugged in if I opened an app. And all the while plugged in, if I left the phone on, it would cycle through these resets. So I turned it off to try to charge it.
Now suddenly, it's dead again. Totally black, and hard reset does nothing. Up until two days ago there was nothing wrong whatsoever with this phone! And I hadn't even installed a new app that could be the root of the issue. No idea whatsoever what caused this.
Any help would be much appreciated!! -
when we try to restore a iphone 3 sur Itunes and new Lion we have error 3194 can t restore this iphone what can i do ?
thanks for your kind help1. Update iTunes - latest version is 10.4.1.
2. Disable ALL security apps (firewall, antivirus/spyware) running on your computer.
3. Don't try to downgrade the iOS version. This isn't supported
4. If you EVER tried to hack thie phone or use apps like tinyumbrella, you may have to edit the hosts file on your computer to remove references to gs.apple.com
5. If your phone has been hacked (jailbroken, iOS downgrade, or unauthorized unlocking), you may not be able to restore the phone to Apple specs again.
"This device is not eligible for the requested build: Also sometimes displayed as an error 3194. If you receive this error, update to the latest version of iTunes. 3rd party security software or router security settings can also cause this issue, to resolve please follow Troubleshooting security software issues. Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod; follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. Also, using an older or modified .ipsw file can cause this error. Try restoring moving the current .ipsw file aside, or try restoring in a new user to ensure that iTunes downloads a new .ipsw."
http://support.apple.com/kb/TS3694
Message was edited by: modular747 -
I'm having trouble connecting my iphone to my itunes on my computer
So for christmas I got an iPhone and currently, I'm having trouble connecting my iPhone to my iTunes on my computer. If I get on my computer and open my iTunes, I can use it perfectly fine but once I tried to connect my phone to it, it told me the software needed to be updated before it would work with my phone. I went to the website and tried downloading the updated version 10 times but every time it told me it couldn't connect with an apple device or something. So then I tried just going to my downloads and stuff and moving the actual song straight to my phone but it would always tell me my device has ended or has been disconnected. All I'm trying to do is move some songs onto my phone from my computer. They weren't purchased straight from iTunes so it's not showung up in my "purchased" on my phone. (I think I got them from amazon and some are cds that I my computer that I got years ago. Maybe thats why they don't show up in the purchased?) Anyway, how can I fix this? I have a windows computer if that can help at all. Thanks!!!
Also, I just opened my iTunes on my computer then plugged my phone to the computer and a box popped up saying "This iPhone cannot be used because the Apple Mobile Device is not started"
I have no idea what that means.
I don't have that option on the side that says what device is connected so I can't sync or anything. -
when I connect my iphone to my itunes it says loads of space is being taken up by documents , however i have no documents saved on my phone to my knowledge. how do I find and delete these hidden files ?
I restored the phone so had no apps on it at all and there was still this certain amount of space used up by documents ! I've already had it in to the apple store and they didn't seem to have a clue either ! Ugh ! Wouldn't mind so much if the phone was free with a contract but I actually spent 450 quid buying this phone and it's always full of "nothing" so virtually unusable
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i am getting an "error -5000" message when I try to backup my iphone 4 to itunes. Any ideas what this means?
Take a look at this link, http://support.apple.com/kb/ts1424
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