If I update my Iphone 3GS to the newer software version IOS 6.1.3, will I lose my contacts, apps and photos?
I am wanting to update my Iphone 3GS to the newer version IOS 6.1.3, but is afraid I might lose all of my photos including my wedding photos, apps and all of my contacts? How can I make sure I will not lose my photos, apps, contacts and all of my passwords. Is there a easier way in order not to lose anything? HELP!!!!
Although included with the iPhone's backup, all photos/videos in the iPhone's Camera Roll can and should be imported by your computer as with any other digital camera.
http://support.apple.com/kb/ht4083
Although contacts are also included with the iPhone's backup, contacts are designed to be synced with a supported address book app on your computer, and/or there are a number of free email accounts that support syncing contacts and other data over the air.
All iTunes content - all music, movies, tv shows, tones, audio and print books, and 3rd party apps should be in your iTunes library on your computer.
Settings, passwords, etc. are also included with the iPhone's backup, but so is a significant amount of other data. There is always the change some of the data included with the backup is corrupt or cannot be restored from the backup.
Similar Messages
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I updated my iPhone 3GS to the new version 6.1.3 and installed the new software. After doing this, I can't get past the activation stage in the process. I had AT&T and the phone doctors look at it and they couldn't figure it out. Apple wants $175 for me to send it in but I shouldn't have to pay for an update malfunction. I am at the mercy of the good folks in Apple land to help me.
Is your carrier still AT&T? What error message do you get when you try to activate it?
Have you tried a new SIM? Was the phone jailbroken? Was the computer you used to update it ever used to jailbreak a phone? In general, this problem is caused by one of the following:
1. Your antivirus is blocking access to gs.apple.com.
2. Your phone is jailbroken.
3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.
4. Apple's activation servers are down (very rare, and never for more than an hour or so).
For 1. try disabling your antivirus.
For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer. -
I updated my IPhone 3GS to the new 5.1 operating system and have since had a range of problems with not only my phone but also my IPad.
Programs (Safari, mail, messages) keep crashing, mail will not delete properly (some will keep popping into my inbox again for no reason!!!), slow, settings lock up etc. etc.
This only seemed to become an issue once I updated to ios 5.1 and funnily also affected my Ipad even though i hadn't updated the software yet. I have since updated the software on my ipad thinking it might help too but that only made things worse!! So I am not sure if it's an ICloud issue, but when i try to disable ICloud my devices lock up as well.
The battery life is also shocking!!
I have hard reset both devices, restored both devices, reset the setting and tried a whole host of other suggestions (like closing background programs) on this forum buit nothing works and i am tearing my hair out.
I looked in the phone and ipad log and there do seem to be low memory reports though i don't know why these are occuring now when they never have before??
I don't know if I can restore the old operating system (If I can please let me know how). The phone or ipad are not jailbroken.but you should have a backup in itunes.
Every time you sync your iOS device iTunes creates a backup. go check if its there, iTunes Preferences >Devices. and there you should see if you have a backup, and in case from which date the backup is.
And ofcourse you can get your icloud data back by just logging in with your Appleid under icloud in settings on the iphone.
But anyway, if the iPhone works when you restor it as new: try adding your backup, and see if the issue comes back. And experiment with your backup and try to work out what is causing the issue, my guess is that its some app! Good Luck! -
i was updating my iphone 3gs to the new updates - the system said it couldn't finish the download - three hours later. now the phone is unresponsive. help
Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?
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Is it a good idea to update my iphone 3GS with the new io6 software? I did it with my iphone 3G and the io4 software ruined it really!
Your plan is generally OK, but I would suggest a different approach, since you're so frazzled by it.
1. Update iPhoto first; check and backup the iPhoto Library;
2. Upgrade to Yosemite; This will prompt you to migrate to Photos, but you don't have to do it, so don't!
3. iPhoto 9.6.1 will remain in your Applications folder and you can continue to use it;
4. Learn more about Photos, it's features and how iCloud Photo Library really works (for example, once you turn it on, you won't need to download manually);
5. When you do feel you know enough about Photos, only then launch it to migrate your photos; after migration your iPhoto Library remains fully functional, in case you want to revert to using iPhoto, so that part should not worry you.
Thet biggest issue you have is the small amount of free space. You might want to address tha first, or locate your new Photos Library on an external drive as well, and only move it to your local drive when it's been optimized (or keep it on an external). -
I have just updated my iphone 3gs to the latest software however it wont activate the phone now. What can I do? Need a reply ASAP. Thanks
If you are experiencing Activation Problems because your Device has been Hacked / Jailbroken / Modified...
Then... Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
Why after I updated my iPhone 4S to the new software it goes dim on its on? I have to hit the sleep button or go to setting to fix it. This has to be a bug.
Hello 6underwood,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting car stereo connections
http://support.apple.com/kb/TS3581
If you are experiencing difficulties with the connection between your stereo and device, disconnect the device, and then power cycle the stereo and your iPhone, iPod touch, or iPad. When the Home screen reappears, reconnect your device. If you cannot power cycle the stereo, turn the car off and then back on to allow the stereo to power off.
Best of luck,
Mario -
I have synced my IPhone 3GS to the newest iTunes version to get IMessage, it worked for a while but now it doesn't work and I have tried resyncing my phone but it still doesn't work. what should I do?
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation. -
I can't update my iphone 3gs to the new os through iTunes. Any suggestions?
I can't update my os through iTunes. Any suggestions?
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
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hi there
i have just bought a new laptop and have installed itunes onto it but i am worried that if i plug my iphone into it, that i will loose all my apps, contacts and photos!!
please help!!I will try and be helpful unlike the the first two posters!!
When you say installed iTunes I am guessing that its just the program and not your old library? in which case when you connect your iphone you will get a message warning you that you will be replacing the data on the iphone with the library on the new laptop i.e. an empty itunes.
If this is the case what you need to do is on your old laptop,
1: open itunes and go into preference/settings and go to advanced and make sure that consolidate and keep organised are checked.
2: Then go to file and click consolidate library.
3: close itunes and then go to start and open "My Music" folder.
4: Drag the iTunes folder out of My music and put it on an external drive or network the 2 laptops.
5: on the new laptop open "My Music" folder and drag out to the desk top the itunes folder
6: from the external drive or network drang and drop the old iTunes library into the "My Music" folder on the new laptop.
now close it and restart iTunes and your old library should be visable and when you connect your iphone it will identify its the correct library to sync with. -
Help! I have recently updated the software on my Iphone 4s and now my Iphone will not show up in Itunes. Can anyone please help! I am very frustrated, I have tried several things but I cannot get it to show up
Double check the version of iTunes on your computer. You must have iTunes 11.1 or later.
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I am trying to update my iphone 3Gs for the IOS 5
Please help!
I am trying to update my
IPhone 3GS to the new update ios5 and it has downloaded and its now stuck on the Backing up Iphone bit and its been there since 3:00pm today and still wont go away, I have stopped it once due to thinking the computer had frozen and restarted it and its gone and done the same and now i am going to leave it to go though the night to see if it will be done in the morning, Please please you know how to make this ****ing thing work TELL ME ! lolare you able to see the apps on the home screen? If so, it's most likely an issue with your carrier
This is also an issue that can appear on devices that have been modified in an unauthorized manner (not judging, just saying) -
I have updated my iPhone 3Gs to the latest software in an attempt to iron out a problem with a new telephone network provider (Tmobile). I had backed up my phone before I did this. Now I have lost my music and apps. I can't sync the phone with my Mac, I can't re-download from iTunes as the phone says I don't have any music or apps available to re-download although it all shows up on my Mac. The music and app content cannot be restored when I try to restore the phone from the back up I madeon my Mac. Help!
Working on that now. I'm just getting frustrated that everytime I run updates for the phone I end up with tech problems that I have to spend time solving as opposed to updates that actually improve my usage. Now I will once again get to spend hours reloading my phone all for updates that didn't affect my usage in the first place.
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HELP! I just updated my iphone 4s to the new ios7 software, and all of my photos have disappeared!!!
Hi All,
Having a slight panic. I just updated my iphone 4s to the new software...was transferring my photos to my iphoto app on my macbook. I then realised that ALL of my recent photos (including albums) were no longer in my camera roll etc....
I cannot remember if I backed up before doing so (pretty sure I did) but I have tried using Wondershare Dr.Fone to recover them as well as searching my backup library on my macbook.
They MUST be somewhere?! Can anyone help??
I realised suddenly when all the recent 100s of photos on my iPhoto were blank...!
Bee xHey Gavinchick,
Thanks for the question. I understand you are experiencing issues after updating your iPhone to iOS 7.0.6. If you have not already done so, you may want to restart or reset the device:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above steps do not resolve the issue, you'll want to restore your device with iTunes in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If your device is not recognized in iTunes for Windows while in recovery-mode, see this article (specifically Step 4):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M. -
I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?
You need iTunes 10.0 or greater to update your phone...iTunes isn't confused at all. If you're on a Mac, you'll need OS X 10.5.8 or greater to update iTunes to 10.0 or greater.
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