If I upgrade from my old iPhone to a newer one, what info will I lose?

This is a different situation than usual. My daughter needs to upgrade from her iPhone 4 to an iPhone 5s. She is afraid she will lose the text messages and voice mails from her boyfriend, who died in June. Her 4 is essentially falling apart, so it's time to switch. Is there a way she can save the text messages and voice mails from her old phone to her new one? She's never used iCloud, since she syncs her phone on her MacBook Pro via iTunes. ot a
I am not a techie, so please use plain English.
Thanks.

In her situation you can also get programs that will extract content from an iPhone backup in iTunes. This would be a good way to archive the texts. And you can also copy them from the phone itself using 3rd party software such as TouchCopy.
I am sorry for her loss; it is especially tragic when young.

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If I upgrade from my old iPhone to a newer one, what info will I lose?

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