If I upgrade my BT Infinity, will I be able to dow...

I currently have Bt Infinity 1( with a BT phone line and calls). If I were to upgrade to Bt infinity 2, would I be able to call up the BT billing team and downgrade back to Infinity 1 at any time- say, 2 or 3 months later?

you would find that out when you try and downgrade. it can't be the standard cancellation charges as you are not leaving BT just reducing your monthly cost.
try phoning the options team and ask 0800800030 it's free and they are uk based
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Similar Messages

HT1529 Part 1: Will a Late 2008 Unibody MacBook upgrade to Maverick? Will I be able to install 64 bit Windows 8 on Bootcamp?

Part 1: Will a Late 2008 Unibody MacBook upgrade to Maverick? Will I be able to install 64 bit Windows 8 on Bootcamp?

OS X Mavericks: System Requirements

When I upgrade to iWork '09 will I be able to open my previous .pages files

YsDa have book manuscripts that I want to be able to work on using my iPad which required iWork '09 since none of my exports from version 1.0.2 was not good enough. So I sort of went into panic mode because the DVD drive in my old PowerBook is sort of wonky and I can't upgrade my so beyond 10.4.11 and now what? But as luck would have it I found a new iWork '09 on eBay (the slightest scratch would not allow an install on my persnickety computer) and it was cheap too! It should be here in a couple of days. So now I worry..
Will I be able to open my old pages files up with the new version??? I have several completed books now up on amazon that I would love in the iBooks store, so I need to be able to open those files. And I have two unpublished manuscripts that I would die a thousand deaths over if I cannot open them ever again.
Has anyone ever run into an opening crisis following an upgrade???
M

I currently disagree with your suggestion not to write a large document in Pages. At least, so far, with my version 1.0.2! My first book was 8x10 and 440 pages long with 27 full page images. No problems there. The trilogy books are each 6x9 and the shortest is 432 with the largest 500 pages. Again, no problems. Not even with exporting to a pdf file for CreateSpace. And with the one book that was 440 pages long, there were over 100 pages of index. Then when I wanted to create a Kindle book with that index cross-referenced AND entirely clickable, there were thousandSSSSSS of links that I created in Pages. Pages being the ONLY app that could handle the sheer volume of that task. I was impressed. I'm still impressed.
My problem is that my computer...a PowerBook 13" that is was only able to have a grand total of 768 MB of RAM (I know...it's laughable...but that is the way it rolls at top speed). I tried to install more but it wouldn't accept it, being that 1000MB of RAM was it's max and the one chip was soldiered in and I couldn't get it above 768MB. So that's my world. It's limited. And yet, my old Pages and this old computer has done AMAZING things. Actually, amazing,is an understatement.
When I do write, I put placeholders when an image might need to go. The trilogy has an image as a decoration at each chapter. So there are 22 of those in each book too. I originally used low res images to hold that place, but I have one all ready to publish and it has everything in it that it needs and it opens fine.
What I would NOT do is create a gigantic color picture book. I would definitely limit my images. Not only for the sake of being able to open the file, but because it would be too expensive to publish something via CreateSpace in color.
I have tried Libre Office. I was not impressed. Same with Scrivener. Pages has been outperforming them both on all counts. So far. After I try the '09 version, I'll make another assessment of my needs vs software. And I will continue to pray that my little PowerBook will keep running (so far, so good). Even if it's only to use Pages that hasn't been dumbed down and my Photoshop, because it will be a blizzard in you-know-where before I pay Adobe for Photoshop by the month. That just will not happen.
When push does finally come to shove, I will figure out what I'll do then. I'm not even sure I would buy another Mac. There have been too many changes that I don't particularly like enough to pay so much for only to despise. I have always loved Macs because they were Artist friendly. There was so much that could be accomplished using one. They have been worth the expense just to be able to make dreams visible. But now, it seems that the power of the computer is being reduced to that of a cell phone and a tablet and that is just not going in the right direction at all. I am hoping that all changes. Soon.
I've been setting money aside for a new Mac. As the money has accumulated, the Mac's have changed. Not to be what I had wanted though. I am hoping by the time I drop the last dime in the pink piggy there will be a machine that is right for my eclectic purposes. If not, I'll spend a small portion of it on a big PC and spend the rest of it on a cruise.
Thank you all for answering my questions.
Peace.
And say a little prayer that Mac doesn't obliterate the specific needs of artists/musicians/movie makers/writers/animators/and all the others who need more than the bare bones basics to keep us happy.

BT Vision V04 error after upgrading to BT Infinity

The situation:
Before last Thursday we had a BT Internet ADSL account with BT Vision. Everything worked fine, although our download speed was only about 2.5Mb. On Thursday we were upgraded to BT Infinity. We now have very fast Internet access - around 35Mb download and 8Mb upload - but since the upgrade, BT Vision has stopped working. It reports a V04 error immediately whenever we try to watch any BT Vision on-demand programme or film, although BBC iPlayer on the BT Vision box still works fine.
We have called BT support about this, but they seem to think that our internet connection isn't fast enough to support BT Vision and there must be a problem with our line. We have pointed out that the internet speed is MUCH faster than it was before when everything was working fine (how can 35Mb be too slow when 2.5Mb was plenty fast enough?) but they can't seem to get past this and just want us to continually reboot the Home Hub and run speed tests on a PC. To make matters worse, the BT speed tester they want us to use never seems to work properly, and this only further convinces them that our line is too slow.
To give some idea of how "slow" our line now is, we can stream HD content from YouTube and BBC iPlayer on our PCs over wireless connections without buffering. Other speed testers such as www.speedtest.net currently report 37Mb down, 8Mb up, 15ms ping and 0% packet loss. As I mentioned before, even the BT Vision box itself has no problems streaming programmes from BBC iPlayer. So why have the other BT Vision services stopped working when we upgraded?
We thought we were actually making progress on Saturday, when we finally managed to get someone to check our account rather than blame our line speed or ask us to reboot the router yet again. We were then told that something called "quality of service" wasn't switched on, that they would switch it on and call us back either later that day or early the next day. But when the call eventually came this evening it was back to square one. "Has your broadband speed improved? Can we run a speed test?"...and BT Vision STILL doesn't work.
This is all getting very frustrating and slightly worrying. How do we go about getting our BT Vision service back and are we going to get our BT Vision subscription refunded for the time we are unable to access the service?
Has anyone else experienced a similar problem? Any advice on where to go from here would be appreciated!

We have now been without BT Vision on-demand services for a week and don't seem to be any closer to a resolution.
After more wasted hours of frustrating phone calls, being passed from department to department to department, fobbed off left right and centre and continually asked to reboot the Home Hub, we finally have somebody in the UK who appears to have taken ownership of the problem (we've been advised not to talk to anyone else). Three other BT support people had previously told us the problem was that QoS wasn't switched on, that they had now done so, and that the problem should now be fixed, but that turned out not to be true.
Now we are told that there is a "TRF" (I think) problem - something on our account hasn't been set up, so the BT Vision box can't communicate with the on-demand servers. We were told this was now fixed, but that it would take 18 hours to take effect. Over 24 hours later, nothing has changed and our support guy is now on holiday until the weekend.
Although I'm not the main account holder, and therefore not the person who has to deal directly with BT support on the phone, even I am getting annoyed with all this. I'm starting to get concerned that either BT Vision isn't actually compatible with BT Infinity (can anyone confirm they have this combination working?) or that BT are incapable of fixing this problem and we will have to cancel our BT Vision account. That would be a real shame, as it's an excellent service when it works, but there's no point in paying for a service that BT can no longer provide.
If anyone else out there has had a similar problem, how long did it take to get it resolved? Weeks? Months? What did the problem turn out to be in the end? Any more pointers on how we could possibly nudge BT support in the right direction?

Am I able to upgrade to BT Infinity from Total Bro...

Okay so I've done a check, and I can supposedly get speeds of 28Mbit Down and 6Mbit up, and I am very interested in BT Infinity considering it's huge speed boost for only a few pounds more.
Right now, I'm paying about £25 for BT Total broadband, the unlimited option. My query is, am I able to upgrade to BT Infinity even though I haven't reached the end of the 18 month contract for Total (I'm probably a year into it)? If so, is the same contract continued with this upgraded service, or is it renewed. Would I get any incurring fees for the change?
Lastly, can someone give me a brief overview of what the Engineer does at your house during installation? Do they just alter the main socket, and does the router have to be situated at the main socket?
Thanks!

If your current wiring is suitable then they should just be able to switch the master socket faceplate and away you go in 20 mins, this however does not always happen as many people have wiring that is not in compliance with BT's standards e.g. no master socket, poor quality cable, location of master socket etc. the engineer will talk you through the options available for your situation and then you can decide what you want to be done. The equipment needs to be connected to the master socket or an extension cable known as a data extension, so the engineer can either relocate your master socket or install the data extension if your current master is not in a good place.
The 18 month contract would be renewed and it is currently £25.60 a month for unlimited infinity package. There are no fees for the change even if your still in a current contract

Will I be able to upgrade?

I live in an area with an exchange that has been upgraded to Infinity and an FTTC cabinet has recently appeared by the junction box in the village. Openreach shows our exchange as accepting Infinity orders.
As we currently have appallingly slow (128kB) broadband we are very much hoping to upgrade to infinity, but the infinity checker site gives a standard message that it isn't expected to make the service available to our number/postcode within the next 6 months.
When I investigate this message on the FAQs there are a number of reasons given why it may not be available yet. Although we are 2.6 miles from our exchange, we are within 0.3 miles of the street cabinet.
What I'd really like to do is talk to someone at BT who can advise me whether we will eventually be able to connect or whether we are excluded, however I can't find a number. Can anyone suggest the best way to contact BT and speak to someone who could give useful and honest advice?
I've read in various places in the forum that Infinity won't be made available if your current broadband speed is <5MB. Is this true or have I misunderstood? It seems sad, that the people who most need a speed upgrade are unlikely ever to get it.
What do you think our chances of getting faster broadband via terrestrial means are? What alternatives do we have?
Solved!
Go to Solution.

Do as suggested by seab20 if fibre is coming in the next few months you will see a predicted speed.
What you may have heard is the minimum speed that BT Openreach will currently supply a fibre product which is 5 Mb/sec. There is a marketing rule BT Retail apply that they will not accept an order for Infinity if the predicted speed is less than 15Mb/sec but above 5 Mb/sec they will accept an order for something called "BT Total Broadband Option 3 with Fibre". It is likely that the minmum limit will change over time especially given the government's commitment to deliver minmum 2 Mb/sec to anyone.

Upgrade to BT Infinity deal not allowed?

Hello all,
Just hoping to get some advice from anyone who will listen! I recently bought a standard BT Broadband package as I couldn't buy BT Infinity due to my new build flat not being on BT's system. I am since up and running with mt BT Broadband for two weeks and I am now trying to upgrade to BT Infinity with the Big BT Sale on, and I am being told I cannot take part in the sale as I am an existing customer?!
I would have bought BT Infinity in the big sale but it was BT who woulnd't let me do this! And I have now been told that I cannot cancel my contract unless I pay £300+ cancellation fee (fair enough as I agreed to the contract) but I would have thought BT would let me upgrade to the new deal as I had to order regular broadband first as per their instruction? Am I missing something here? BT seem to not care at all now that I am a "customer"....
If anyone could offer me advise on my legal standing it would be appreciated as I am considering going to Trading Standards if BT continue to refuse me the new customer deals.
*Also, SKY are offering 6 months free fibre connection so the Big BT Sale isn't as good as the competition it seems....

As per the small print in all BT packages, any deals only apply to new customers and not existing customers, regardless how long you have been a customer.
You would no doubt have been able to take part in any promotional offers regarding the package you did sign up to when you were a new customer.
You are correct about having to pay cancellation fees because it would be breaking a contract that you agreed to.
If you were unable to order BT Infinity previously because you were not on the system it is not a case of " BT wouldn't let you" it is more likely BT were unable to offer you Infinity for some reason. I'm pretty sure they would have been happy to sell you Infinity if it was available to you at that time.
As regards any legal advice I would suggest that you would need to speak to a solicitor regarding that as most of the advice on this forum is just that... "advice" with no legal standing.

I am being asked to upgrade to iCloud Drive but indications are that I will not be able to access up to date details on any of my documents on my Mac without going into iCloud first. Have I got this interpretation right or can I save changes to acce

I am being asked to upgrade to iCloud Drive but indications are that I will not be able to access up to date details on any of my documents on my Mac without going into iCloud first. Have I got this interpretation right or can I save changes to access the new versions on my iMac?

That is Apple's statement:
Using iWork with iCloud Drive - Apple Support
Options for iWork customers
You can upgrade to iCloud Drive today if you want to keep your documents up to date in iOS 8 and OS X Yosemite, and you want to use the iWork web apps on iCloud.com and the Share via iCloud feature.
You can upgrade to iCloud Drive later if you want to keep your documents up to date with your apps on iOS 7 or earlier and OS X Mavericks or earlier.
Upgrade to iCloud Drive today
To access the most recent versions of your documents from a Mac with OS X Mavericks or earlier, you’ll need to go to iCloud.com and access Pages, Numbers, and Keynote from there. On a PC, you can install iCloud for Windows and set up iCloud Drive.
If you upgrade to iCloud Drive now:
Your documents will keep up to date across devices with iOS 8, Macs with OS X Yosemite, PCs with iCloud for Windows, and iCloud.com.
Your documents will no longer keep up to date on devices with iOS 7 and Macs with OS X Mavericks or earlier.
You’ll be able to use the iWork web apps on iCloud.com.
You’ll be able to use the Share via iCloud feature with iOS 8, OS X Yosemite, and iCloud.com.
Documents you previously shared via iCloud will be accessible to collaborators.
Upgrade to iCloud Drive later
Note that until you upgrade your iCloud account to iCloud Drive, you won’t be able to use the iWork web apps on iCloud.com or the Share via iCloud feature. If you don’t upgrade to iCloud Drive at this time:
Your documents will keep up to date across devices with iOS 8 and across devices with iOS 7 and Macs with OS X Mavericks or earlier.
You won’t be able to use the iWork web apps on iCloud.com.
You won’t be able to use the Share via iCloud feature.
Documents you previously shared via iCloud won’t be accessible to collaborators until you upgrade to iCloud Drive.

I need to upgrade Snow Leopard to get icloud before my mobileme expires at the end of June. If I buy Lion, will I be able to upgrade to Mountain Lion free when it comes out? When is MLion going to be released in UK?

I am running Snow Leopard and have a Mobile Me account. My Mobile Me account expires at the end of June. I have been told that I will need to buy the Lion upgrade to run icloud on my imac, but I am aware that Lion is due to be replaced by Mountain Lion this summer. I don't want to have to buy two up grades! Will Mountain Lion be released before my mobile me account expires? If not and I buy the Lion upgrade, will I be able to upgrade it to Mountain Lion, free, in view of the fact that I will only have had Lion for a very short time and could not avoid this purchase??????

HI...
We have no way of knowing exactly when Mountain Lion will be released. Most likely, if you upgrade to Lion now you'll be able to upgrade to Mountain Lion, but the actual minimum requirements are unknown at this time.
Lion is only $29.99 plus any applicable taxes and fees and available from the App Store, or you can purchase the thumb drive > OS X Lion USB Thumb Drive - Apple Store
Make sure your Mac meets Lion's requirements.
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Apple - OS X Lion - Technical specifications
Read BEFORE upgrading to Lion > Lion upgrade questions: Apple Support Communities

After upgrading to 27, firefox will not start. Saw an error message during the upgrade process.

After upgrading to 27, firefox will not start. Saw an error message during the upgrade process but cannot remember.
Tried to run firefox.exe -P but receive error message:
XML Parsing error: undefined entity
Location: chrome://mozapps/content/profile/profileSelection.xul
Line number 18, Column 1:
<dialog
^
Running on Windows XP SP3. No problem whatsoever before upgrading to 27. Sending this from Chrome as I cannot open Firefox at all.

Thanks jschaer2000: after starting it once in safe mode, I closed Mozilla and tried several restarts in normal mode. So far, all worked:-)
Thank you very much again.
Still the automatic update process bothers me: it took me several days to discover the reason to the malfunction, since when I removed the problematic version from Add and Remove Programs, I didn't pay attention at first that it was another version, not v26 which I installed from my folder.
In addition, I like to save the installation files before I run new programs and if I didn't have v26 exe file, I couldn't have operated Mozilla at all. Not that it was fun to remove and install again each time v27 didn't react, but it was better than nothing, I still prefer Mozilla over its competition.

How can i upgrade my BT Infinity so i no longer ge...

Evening all,
I'm currently on (As its shown on my Bill) BT Infinity Option 2, which when i signed up for it in Oct 2012 was the 'unlimited' package and at the minute ive noticed i'm being Throttled from 4pm every day, now anyway i thought unlimited meant unlimited i.e. not being limited on what i download when and where.
Anyway.. i've found out through the powers that be, apparently a new service called BT Infinity 2 which is also unlimited, but on this service you don't get throttled. (Is this true so far??)
So i click on the upgrade my BT internet Tab, select the upgrade to BT Infinity 2 option, choose my account and it starts the search.
it comes back with, sorry the package you've selected isnt an option, please choose from the following options below Option 1 which is BT infinity 1 + Calls or option 2 which is Unlimited BT Infinity 2 + Calls....
Now first question, Why does it say the package isnt available then list the package below??
Anyway So i click on Unlimited BT infinity + Calls (Option 2) and it goes through as if i we're a new customer, and not just upgrading,?? Is this Normal,
All i want is Unlimited Infinity with no throttling!!!
Thanks in Advance
Gaz

Afternoon all,
Well that wen't well, i phoned 150, got put through to Sales, a Scottish man called Craig, I told him i was on Unlimited Infinity and i want to upgrade to Totally Unlimited.. He basically said to me im on Unlimited and that you don't get throttling with unlimited.... so he told me to ring 08001114567 Which when i tried to do this it comes up with a nice voice message saying theres a major technical fault please call back later.
Now, If BT are having big problems and they are fixing it, i don't mind waiting and ringing tomorrow, but how is it the 'sales' guy said to me they dont throttle when they do!!, basically lied to me on the phone....
Is there anyone at BT who knows how i can 'upgrade' to get this throttling removed??
Thanks in Advance
Gaz

I want to upgrade to Lightroom 5, but I'm concerned about compatibility with my 2008 intel Core 2 Duo iMac with only 4G of Ram. Will I be able to run Lighroom 5 if I upgrade from Snow Leopard to Lion?

I want to upgrade to Lightroom 5, but I'm concerned about compatibility with my 2008 intel Core 2 Duo iMac with only 4G of Ram. Will I be able to run Lightroom 5 okay if I upgrade from Snow Leopard to Lion? What will happen to the applications that aren't 64-bit compatible? Also the Eye-one Display 2 colorimeter to calibrate the monitor will not run on Lion, so that will be an expensive upgrade to an i1DisplayPro. Is the upgrade important enough to offset the expense? I have an Epson R2000 printer. Will there be problems with the drivers if I upgrade to Lion? It would be great to hear from other mac users who are also photographers and who print their own photos.

Before upgrading to Lion be sure to read this link:
https://discussions.apple.com/docs/DOC-6271
Adobe lists these requirements:
http://www.adobe.com/products/photoshop-lightroom/tech-specs.html
Looking at http://www.everymac.com/ even the earliest 2008 iMac was fully 64 bit, even though Boot Camp doesn't support 64 bit Windows on that machine.

Upgrading Imac from 10.5.8 to Snow leopard, will I be able to bring back programs like photoshop from my old backup to the new operating system without the program disc, if so how?

So my imac has the older version 10.5.8 on it and in order to use some programs I need to upgrade to snow leopard. I made a full back up on my external harddrive already, now I need to repair the disc of the computer because it will not verify. So then that way I can clear it completely then, then install snow leopard. But I need to be able to bring back my programs like adobe photoshop, so will I be able to bring that back into snow leaopard with out a install disc? and if so how do i do that with out backing up the comp from my back up. So i can keep my memory down.. thanks for the help

The photoshop is elements 6, versions 6.0. and the computer had only 2gb of ram but I just upgraded to the 4gb to see if thatd help it from freezing up all the time and maybe go a little faster.

I want to upgrade to Mavericks. Will I need to reinstall all of my apps and copy my files back to the hard drive? I have not installed an OS on a Mac before and I'm wondering whether it is as involved as on a PC.

I want to upgrade to Mavericks. Will I need to reinstall all of my apps and copy my files back to the hard drive? I have not installed an OS on a Mac before and I'm wondering whether it is as involved as on a PC.

Short answer: You do NOT have to reinstall all your apps and copy your files back.
Longer answer: Upgrading the OS does not touch any user files. Upgrading the OS should not interfere with any applications which are compatible with Mavericks. In my experience non-Apple apps are generally left unchanged by the upgrade. It is possible that some apps may need to be upgraded. One good resource for checking application compatibility is RoaringApps.
Finally, it is always wise to backup everything, just in case.

If I upgrade to Mountain Lion on my iMac will I be able to open my Photoshop CS4 in order to resize

If I upgrade to Mountain Lion on my iMac will I be able to opwn my Photoshop CS4 in order to resize and adjust RGB of photos of my artwork? I use the Photoshop for very little else at this point in time.
Thank you

Hi Veraforvictory,
There are no known issues affecting compatability with OS X 10.8 (Mountain Lion) and Photoshop CS4. As always, make sure you back up your hard drive before you update your operating system, but there should be no problem using Photoshop CS4 when you upgrade!
Source: http://blogs.adobe.com/photoshopdotcom/2012/08/osx-10-8-mountain-lion-released.html
Cheers,
Michael

If I upgrade my BT Infinity, will I be able to dow...

Similar Messages

Maybe you are looking for