If I upgrade to OS X Mountain Lion will my 2008 Microsoft Office programs be deleted or not? And if not will I still be able to use them?
I want to upgrade my system so that I can buy iPhoto, but I need to know whether or not my microsoft programes will be deleted. And if it is not deleted, will I still be able to run the program and open documents? I have microsoft 2008.
Office 2008 should run but Office 2011 is hughly recommended.
A backup is highly recommended before any upgrade.
Allan
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I just upgraded my system to Mountain Lion. If I restore my Macbook Pro back to the very beginning state, will the Mountain Lion be removed or not? Thank you
The only problem that I forsee is that some have reported problems getting machine-specific builds of Lion via Internet Recovery. Not sure if it's working yet or not. But you could give it a shot, I suppose. Basically what you want to do is 'prepare your computer for resale' - just like it came out of the box. Kappy, a pretty wonderful and very knowledgeable man, has tip for that which I have copied and will paste below:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Good luck,
Clinton -
After install of Mountain Lion I have no facetime. It is nowhere in hd and ap store will not allow download.
Will I need to re-instal ML in order to get it back?Where are you, geographically?
I might suggest:
Give this a try:
Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
After this is completed download and install 10.8.4 Mountain Lion Update v10.8.4 (Combo).
If this doesn't work, then reinstall Mountain Lion:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
What is speechsynthesisserver.app? Twice I received a message from Mountain Lion that this could not be installed due to an error. Is this significant?
Regarding the scrolling, SYSTEM PREFERENCES>TRACKPAD>SCROLL & ZOOM, uncheck 'Scroll direction: natural.
Ciao. -
Trying to download Mountain Lion on a Mac mini and it is stopping at 41.3 Mb's. It shows "calculating" but does not move on beyond that stage! Version 10.6.8 is the current OS... Any suggestions?
I am having difficulties too!. I have found a way to push it along but don't know if in the end this will eventually succeed and I don't know why I am having to do this.
For what it is worth.
But going to the app LaunchPad and clicking on the in progress OS X Mountain Lion download and pausing it momentarily and then clicking it again, I have gotten my download to keep moving along. Again I don't know why and I have had to do this several time to get the download to progress to 3.11GB out of the total 4.37GB. So I'm three quarter of the way thru and about to do the process again to get the apparently stalled download going again.....
OK. It is again moving along..... now to 3.27GB
Too me it has the symptoms of the download process finding it has a bad package and repeatly trying again until it stops trying. At that point is just stops. When one kicks it by doing the LaunchPad stop and go, I think it checks finds a problem and restarts the download of the problem packets .... that's my theory....
My download is now up to 3.79 out of 4.27GB.
I have been messing with this on three computers in my network for a couple weeks..... This is the furthest I have gotten..... Perhaps I will succeed today....
BTW - It appears to have stop again at 3.79.... I;m going to play the stop/go game in Launchpad....
After about aminute it has started downloading again.....
Now 3.80GB.....
Perhaps Apple should look more carefully at it's caching servers...... I think they are either timing out connections or somehow making the past never fail Apple Downloaded look pretty advanced compared to this stop and go model....
I am now up to 4.03 and downloading with about 10 minutes to go....
Message was edited by: Terry Fundak -
After installing Lion the microsoft office programs (word, excel,...) do not run! What can I do as I need them for external communication?
There are also free alternatives such as Neo Office.
You can also install the Office 2011 30 day trial if it's urgent. -
I have a early 2011 Macbook pro 13 inch, I'm running Lion 10.7.4, and i want to upgrade to 10.8 Mountain Lion. Is it safe for my computer or are people experiencing problems with displays and Battery life?
Do Not post stuff about how Airplay doesnt work, because i dont have Apple TV and dont need to hear about it.If you have an external drive equal to or larger than your internal HD, clone your internal to it with either Carbon Copy Cloner or Super Duper. Test the clone to make sure it's bootable. Then upgrade either one. Try it out first.
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Hello Team,
I have upgraded My leopard to Mountain lion 10.7 via snow leapeard. Now My itunes is not working properly nor I able to install google chrome successfully. Please help me in this occasion.
Also, I am not being able to upgrade Mac OS X 10.7 to 10.7.4 or letest for lion.
I am facing following messages when I open itunes ( I down loaded and install new for 10.7)
Process: iTunes [463]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.7 (10.7)
Build Info: iTunes-10702101~1
Code Type: X86-64 (Native)
Parent Process: launchd [273]
Date/Time: 2012-10-22 23:33:07.226 +0200
OS Version: Mac OS X 10.7 (11A390)
Report Version: 8
Interval Since Last Report: 4918 sec
Crashes Since Last Report: 2
Per-App Crashes Since Last Report: 2
Anonymous UUID: 3DE933E2-7A48-4840-91F4-7DC466ED9C26
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
@executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary
Binary Images:
0x102a96000 - 0x103c36fff com.apple.iTunes (10.7 - 10.7) <0CC47E12-134F-A9E1-7E4F-3EAC797C3050> /Applications/iTunes.app/Contents/MacOS/iTunes
0x7fff62696000 - 0x7fff626cb1ff dyld (195 - ???) <71093406-21CF-3DBE-A001-802259ED5300> /usr/lib/dyld
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.31f1
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503131325336344350362D59352020
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503131325336344350362D59352020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.5)
Bluetooth: Version 2.5.0b13, 2 service, 12 devices, 2 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHY2160BH, 160.04 GB
Parallel ATA Device: MATSHITADVD-R UJ-867
USB Device: Built-in iSight, apple_vendor_id, 0x8501, 0xfd400000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x1d100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8205, 0x1a100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x022a, 0x5d200000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
And Google chrome just keep loading the page for hours and nothing is appear on its browser. But safari and firefox working absolutly fine.
In addition, I have reboot computer as well but it never worked. Please help me in this occasion.
Eagerly waiting for your response on this issue.
Best Regards,You need to upgrade your copy of MS Office. You're using a version that is 8 years old (at least). You can buy Office 2011, which will work. You could also get a copy of Pages from the App Store, which is cheaper and will open Word files (though not perfectly). Or you could get a free Office clone, like OpenOffice or LibreOffice.
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The apple store is so unhelpful. I have an iMac computer operating on Mac OSX 10.5.8. I want to upgrade to the latest Mountain Lion operating system so I can work with the iCloud on my computer and download my emails. I can't seem to purchase this on-line as it keeps telling me to go to the app store. I haven't got the app store on my computer as I am told I need iCloud for which I need the new operating system, which I can't download or purchase as I am sent back to an instruction telling mee to go to the app store icon.
How difficult can it be to simply purchase the software on-line have it shipped to you so you can install it, in the event it cannot be downloaded as it appears it can't be based on my curent operating systems being Mac OSX 10.5.8.Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from download, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30. You can also purchase the code to use to download Lion from the same number.
Requirements for Mountain Lion:
http://www.apple.com/osx/specs/ -
I recently had to replace my 2009 Macbook Pro's hard drive. I had the apple store upgrade the OS to Mountain Lion while it was in being repaired. I want to restore all of my old data and files. If I perform a restore from Time Machine, with a date prior to having the hard drive replaced, will it revert back to the old OS?
No, it won't revert to the prior OS X but you you may have third party apps installed that were compatible with Lion that may not be compatible with Mountain Lion.
App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS
After you restore from TM, check HD > Incompatible Software -
I recently upgraded my macbook to mountain lion. Before doing so I used time machine to back up my entire laptop with an external hard drive.
When I got my computer back it was clean....all pics, music, documents, bookmarks etc. are gone. How do I get these files off the external hard drive and back onto my laptop with the new upgrade?I recently upgraded my macbook to mountain lion. Before doing so I used time machine to back up my entire laptop with an external hard drive.
When I got my computer back it was clean....all pics, music, documents, bookmarks etc. are gone. How do I get these files off the external hard drive and back onto my laptop with the new upgrade? -
I recently upgraded my OS to Mountain Lion 10.8.2 and cannot open up .avi files now in Quicktime. These same files opened up with no problem prior to my upgrade. Additionally, I had upgraded to the Pro version of Quicktime recently, but it appears I've retrograded back to the basic version, unexplainably.
I get this error message: The document “ANDREW_McD_MEDIA_VERSION.avi” could not be opened. A required codec isn't available.Hi,
I had exactly the same problem & found the answer here https://discussions.apple.com/thread/3219982?start=0&tstart=0 . Download a program called Perian, very easy to download worked a treat. I wish all fixes were this easy - Debbie -
How do I upgrade to OS X Mountain Lion for free?
How do I upgrade to OS X Mountain Lion for free? I just bought a new Mac Book Pro 5 days ago with OS X Lion. The Apple store said I could download the new OS for free by entering the receipt # and total amount of the purchase. I don't know where to start or where to enter this information. Please help.
Hi,
Just go to http://www.apple.com/osx/uptodate/ if in the US otherwise go to main Apple homepage, click on the 'Mountain Lion is here' icon then scroll to the bottom where it says 'Get a free upgrade with your new Mac'. All the info should be there. I did this myself yesterday and am now awaiting my coupon code to get it for free. -
My Mac has a OS X operating system. (10.6.8) How can I upgrade its system to Mountain Lion so I can then add the ICloud? Also, does the ICloud include virus protection for files already on my Mac?
You can purchase and download Mountain Lion in the App Store (in your 'Applications' folder), then just run the installer: however you should first check that Mountain Lion can indeed run on your Mac. Please see this page:
http://www.apple.com/osx/specs/
You might also want to look at this page to see whether any vital applications will be adversely affected:
http://roaringapps.com/apps:table
In particular note that PPC applications such as AppleWorks will not run on Mountain Lion since Rosetta is not included and can't be added. -
Mail Folders Disappeared After Upgrade to OS X Mountain Lion!
Okay, I am in a VERY desprate situation. (Please read the entire post before responding, I apologize for the length...)
My school had a mandatory re-imaging to upgrade to this new Mountain Lion operating system.
I backed up/exported all of my files, but was told I wouldn't need to back up or export anything in my e-mail.
After getting my laptop back, I opened mail to find that ALL of the folders I had created to organize college information was GONE.
The e-mails had very important information so I need to retrieve them ASAP!
I scoured through a lot of posts on here to find that many others had the same issue.
They solved it by going to the lefthand sidebar and hovering their cursor over ON MY MAC (or ICLOUD) then clicked "SHOW" and their lost folders were automatically restored. However, I do not see either ON MY MAC or ICLOUD as options. I see MAILBOXES and below that SMART MAILBOXES then below that my school's server which has the options of "JUNK E-MAIL" and "RSS FEEDS." Nothing else is in my lefthand bar.
I WILL BE ETERNALLY GRATEFUL TO ANYONE WHO CAN HELP ME WITH THIS.
In all hopes, I did not lose these e-mails for good!
Thanks. -Frustrated Mac UserReset your SMC ( System Management Controller )
http://support.apple.com/kb/ht3964
This fixed my macbook jumpy mouse.
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