If I use the instore pickup option, will I beable to pick it up the next day at anytime for the iPhone 5?
If I order from 10:00pm-4:00am, will I beable to pickup my iPhone 5 at anytime tomorrow at anytime during the day if I use the pickup instore option? Thanks:)
Call the store and find out.
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Ever since the firefox did an automatic update, it will not let me select a new tab. I can't hit the plus sign or even if I click on New tab..it will Not work. If you right click on something and say open in new tab it will but it WILL NOT let me open a new blank tab to search in since the update.
Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
* Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
* Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons -
I am making my first keynote presentation. I transferred the slides from a power point. I did not use a 'theme' from keynote. Keynote will not let me 'name' the presentation and the 'save as' option will not come up in the menu. What have I done wrong
When it comes to Keynote, I try and start with a presentation that's 1680 x 1050 preset or something in that range. Most projectors that you'll get at a conference won't project much higher than that and if they run at a lower resolution, it's better to have the device downsize your Keynote. Anything is better than having the projector try and upsize your presentation... you work hard to make it look good, and it's mangled by some tired Epson projector.
As far as slides go, scan them in at 150 dpi or better, and make them at least the dimensions of your presentation. Keynote is really only wanting 72dpi, but I do them at 150, just in case I need to print out the presentation as a handout later, and having the pix at 150 dpi gives me a little help with their quality on a printer.
You'd probably have to drop in the 150 versions again if you output the Keynote to .pdf or Word or something, but at least you have the option.
And Gary's right (above) go ahead and scan them as TIFFs. Sooner or later you'll want to do something else with these slides (like make something for an iPad or the like) and having them as TIFFs keeps your presentation looking good.
Finally, and this is a big one, get to the location for your presentation ahead of time if you can, and plug the laptop in and see what you get. There's always connection problems. Don't let the AV bonehead tell you everything will work just fine ('... I don't have any adapters for a Mac...') . See it for yourself... you're the one that's standing up there. Unless it's your boss, then you better be really sure it works. -
Hi my iphone 4 home screen keeps flashing on and off repeatdly. I will beonmy phone or in an app and it will go to a black screen and then light up to the home screen. Then the power off option will pop up. I have tried letting it die and recharging it and powering it off neither worked. Does any one have an idea on what this could be or what I can do?
If the Slide to Power Off option is coming up, that suggests your power button isn't working correctly and is sticking.
Best thing to do is bring the phone to an Apple store (make an appointment first) and have a Genius take a look at it.
~Lyssa -
How do I have itunes use/detect my external hard drive and place music on the external drive from the itunes store? There are no music files on my pc yet. I will like to do this after installing itunes 11 on my pc for the first time. I am using windows 7. HP computer intel Dual Core. Thanks for any help!
Hey idw3,
Welcome to Apple Support Communities, and thanks for the question. Follow the instructions on this article to move your iTunes Media folder to an external hard drive:
iTunes for Windows: Moving your iTunes Media folder
http://support.apple.com/kb/HT1364
Regards,
David -
I just put Facetime on my MacBook and Ipad. I can connect and recieve video but no sound. The other person can hear me. If I use Skype everything works fine. I can't find any where in Facetime to change settings for the audio. Any suggestions
Options for when an iOS device gets locked because of forgotten passcode:
Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)
If recovery does not work there's:
DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/ -
I'm a meeting organizer and I'm using office 365Outlook. When an attendee invited to a meeting tentatively accept proposing a new time for the meeting, I get a message with "New Time Proposed" and, when I open it, the "Accept" or declined
or propose new time button is grayed out so that I cannot accept the new time. When this occurs, I must create a new meeting request with the new time that has been proposed.Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps. -
I would like to know if you have to back up a macbook hard drive, can I use a external hard drive that has been previously used to back up several pc 's, or is it best to have a separate external drive for the Mac?
In the Mac side of things, backups usually come in two flavors: clones or incrementals.
A bootable clone is a bit-for-bit copy of all essential files in the startup volume. If using the Lions, clones can be made using CarbonCopyCloner or just plain old Disk Utility. These backups represent the safest protection of your info, but take the longest to do. Recovery is an inverse process: you copy the clone back into the internal drive.
Incremental backups start with a complete backup of the startup volume and only copy whatever changed from the previous run. OS X includes the fully integrated Time Machine backup utility to do this. It is extremely easy to do and takes the least amount of time. Recovery is another matter altogether since you have to start with a freshly installed instance of the OS and have to apply all intervening backups to bring the result to the latest saved version.
As for where the backup takes place, the recommended media is an external dedicated drive or drives connected via the fastest interface available on your Mac: Thunderbolt, USB3, Firewire, or USB2. Network-based backups, wired or wireless, are attractive but may not offer the same performance and hence take longer. Also important to note that the entire drive need not be completely dedicated to a single backup. The Mac's EFI firmware infrastructure allows for an unlimited number of partitions on a hard drive and each can be used for either type of backups.
Holler if you need specifics on how to do each. This was just an executive summary. -
My dad gave me an iPhone 3G to use as an ipod touch but it's not picking up wifi. ive tried everything to like reseting the network settings turning wi fi off and on mutable times, turned the phone off on and on. What do i do?
the iphone never really picked up wi fi when it was used as a phone and it didnt really matter because he had unlimited internet but it still wont go on wi fi. does any one know why it is doing this?
The iphone works fine other wise i just really want it to go on wi fi. We just got new wi fi too and all of our other apple products go on the wi fi just fine. I dont know if its because its newer or what but my brothers 1st gen ipod goes on wi fi just fine.
The iphone is updated to the latest ios too
WHAT SHOULD I DO!!!!!!!!!!!???????This might help
http://support.apple.com/kb/ht3406 -
Apple Tv (3rd generation) says it is connected (via ethernet), but none of the app, or channels, will work. They all say they are unvailable, try again later. The only thing that seems to work is iTunes. (I live in a dorm if that helps)
Its not properly connected to the network. Most school networks require login via webpage, which isn't possible as ATV has no browser. You will need to contact the IT dept or the network provider.
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Just got an iMac. I am trying to use Migration Assistant. The Mac side seems to be doing it's job, but my PC just keeps "Waiting for the Mac to connect." For over an hour.
Probably a PC issue, you can try calling AppleCare, you are covered for 90 days from the date of purchase and can find the phone number in the owners manual. Also please look over:
http://drtyhnds.blogspot.com/2011/08/how-to-use-migration-assistant-from-pc.html
and
http://pondini.org/OSX/SetupLion.html
Thomas,
It would also be extremely helpful to those trying to help you if you complted your Profile so we at least know what iMac and version of OS X is installed. Click Your Stuff in the upper right then click Profile and complete the necessary fields including what part of the planet you're located. -
My iPhone 4 no longer connects to my car or alarm clock after a recent sync to my computer. The message at I get when trying to. Connect is "this accessory is not optimized for the device" or something like that. Anyone know how to fix this?
Hello there philp_69,
If I understand correctly it sounds like your phone hasnt been recognized in iTunes on your PC since the last couple of updates. I would use the troubleshooting in the following article which will walk you through the steps one by one.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I did set up the password when I got the phone and iPad months ago but never turned it on. Now it is asking for the passwords for both my iPhones and iPad and I cannot select not the have the passwords active.
If you do not want to use passcodes, why don't you just go to Settings > General > Passcode Lock and delete the passcode and set the lock to OFF. That will eliminate the problems all together.
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I forgot the security question and did not reach me any e-mail from an email technical support for the alternative I hope to help
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them? Apparently its to much for the support team. Can't get an answer out of them...
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user posted the following:
I got some help from an apple assistant on the phone.
It is kind of round about way to get in
Here is what he said to do and it is working for me...
1) on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
2) Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
3) sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
4) At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!
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