If I want to register my iPad 4 at Apple Support Profile and enter the serial number, it says that this serial number is registered to another Apple ID.

I only have one Apple ID for my iPhone and my iPad and the iPad is definetly new.
What can I do?

It may look new but it's possible that someone have used it before. You may want to take this issue up with the shop that you bought from.

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I can not register my iPad in my support profile! Can any one help?

I can not register my iPad in my support profile! Can any one help?

it says the ipad is registered to another Apple ID!

HT1296 cannot sync the calendar on my ipad mini with my main imac computer. the settings on itunes say that my ipad is syncing over the air but it is not unfortunately. i cant see how to change the settings if need be. would appreciate help. thanks

i canot sync the calendar on my ipad mini with my main imac computer. the settings on itunes say that my ipad is syncing over the air but it is not unfortunately. i cant see how to change the settings if need be. would appreciate help. thanks

i have done this on my ipad mini and my imac but they are still not syncing. my iphone 4 has the icloud symbol but it seems to be unresponsive to touch, I cannot get it to highlight or turn-on. Bit confused.

HT201210 I tried to update my ipad through wifi and followed the steps. It says that update is complete however i must connect to itunes and restore the updates but itines says i dont have permission to do so. KIndly assist on the stages to follow. Screen

I tried to update my ipad through wifi and followed the steps. It says that update is complete however i must connect to itunes and restore the updates but itines says i dont have permission to do so. KIndly assist on the stages to follow. Screen is black ad i unable to work on it.
Kindly give some suggestions
Regards
Banzi

Hello Mayanii,
This display and behavior indicates that the iPad is in recovery mode and must be restored.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Cheers,
Allen

On my iPad, I was receiving iMessages and had the history of all message that were on my iPhone showing up but I just did a restore and I'm not receiving them. I can send, though. Any ideas?

On my iPad, I was receiving iMessages and had the history of all message that were on my iPhone showing up but I just did a restore and I'm not receiving them. I can send, though. Any ideas?

is there any important stuff saved to your emails? if so you could log on to your emails from a seperate device and back them up. im not sure what else you could do :/

I have just bought an ipad with retina display wifi and 4g 16gb how can I check that this is what I have been supplied with please

I have just bought an ipad with retina display wifi and 4g 16 gb - how can I check that this is what I have been supplied with

Identifying iPad Models:
http://support.apple.com/kb/HT5452

HT4623 I am trying to update my iPad 2 but as is shown in the update info it says that there should be an update button under the about tab. I don't have this option. What do I do now?

I am trying to update my iPad 2 but I don't have the upgrade tab in my general list?

You do not have iOS 5 on your iPad so you have to update by using a computer via the latest version of iTunes. You can connect the iPad to your computer and launch iTunes. Select the iPad on the left side under the devices heading. Click on the Summary Tab on the right. Click on Check for Update.
After you update to iOS 5, you will have Software Update in you settings and can update via WiFi OTA.
IOS 5: How to update to iOS 5.
http://support.apple.com/kb/HT4972

I am trying to connect my ipad mini to my wifi and entering the right password and it keeps telling me unable to join network

please help Just got an ipad mini and trying to connect it to our wifi and for some odd reason I input the right password in and it keeps telling me unable to join network. Why is this? I even turned off the the wireless router for 30 seconds and tried this again. PLEASE HELP??

If the above doesn't work, try "Forget this Network"

HT5787 What do I do if my iPod was stolen and I checked my support profile and when I entered the serial # I got a message saying it has been registered to another Apple ID? Is there a way to find out that Apple ID so that we can locate the iPod?

What should I do if my iPod has been stolen and when I checked my support profile and entered my serial # and I received a message that the serial # had been registered to another Apple ID account? Is there a way to find out the Apple ID that it was registered to? I have already checked find my iPod and it shows my iPod is offline. I have already filed a police report.

No, sorry, there is no way you can get that information. The police perhaps could, but it would probably require a court order and it's unlikely the police will go to those lengths unless they have reason to believe that this theft was not an isolated instance and hence worth more of their time than the single theft of an iPod.
Even if they got the ID, it may well just be yours. Apple's registration database often contains such errors; I get the same message for some of my devices when I know I registered them to my Apple ID and the devices are all still right here.
Regards.

IPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!

iPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!
Help would be appreciated.

PhotogYogi wrote:
I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it.

Greetings: I have multiple iPads and iPhones. I want all to be able to be able to stream to our Apple TV. All of the docs I see say you must have the same Apple ID for all the devices, but we each have our own Apple ID. Is this just a doc short coming?

Greetings: I have multiple iPads and iPhones. I want all to be able to be able to stream to our Apple TV. All of the docs I see say you must have the same Apple ID for all the devices, but we each have our own Apple ID. Is this just a doc short coming?

You can each have your own ID for your own iTunes accounts, but in order for a device to stream via AirPlay to the same Apple TV, everything must use the same homesharing ID. This is not the same as your iTunes account ID (although it can be for one of the devices)

Hi i want to buy an ipad from america with cellular and i want to connect it in jordan does the network work in my country JORDAN , because i dont see unlock ipad??

hi i want to buy an ipad from america with cellular and i want to connect it in jordan does the network work in my country JORDAN , because i dont see unlock ipad in apple store??
in apple store no ipad unlock for cellular if i bring it with cellular from america does it work in JORDAN ??
THNANK ALOT

US iPads are not locked to a carrier. Don't buy a Verizon or Sprint model, though.
Regards.

HT1222 Hey , why always when i want to update my Ipad to ios 6.1.3 at the end tills me that the update was failed , its always please if you can help me and thank you

Hey , why always when i want to update my Ipad to ios 6.1.3 at the end tills me that the update was failed , its always ,please if you can help me, and thank you.

Try disabling your firewall and antivirus software and see if that helps - if you are trying to update using iTunes on your computer.

Hello.I wanted to upgrade my iPad 1 to iOS 5.1 Over the Air.I was running iOS 5.0.1.It said it had an error connecting to server.It is already 5 hours i cant install this update.I also have an iPhone 4 with iOS 5.0.1 with the same issues.Help please!

Hello.I wanted to upgrade my iPad 1 to iOS 5.1 Over the Air.I was running iOS 5.0.1.It said it had an error connecting to server.It is already 5 hours i cant install this update.I also have an iPhone 4 with iOS 5.0.1 with the same issues.Help please!

You're probably running into the servers simply being swamped. Thousands of people are all going for the software update at the same time. Give it a try again and if that doesn't work, then try plugging it into your computer and trying it that way.
I didn't get a notion of the size, it doesn't seem to be as big as the 700 meg 5.0 update, but it did take me 20+ minutes to download via cable internet so it's a large file. That in and of itself takes a while.
If you're trying to download it directly to your iPhone, you'll need to be on wifi since I'm sure it's well over the 20 meg file size limit for 3G.

HT4972 I want to upgrade my iPad to IOS 5. I understand the upgrade erases media content. If so, do I need to manually back it up? Where/how do I back it up? How do I restore it? content

I want to upgrade my iPad to IOS 5. I understand the upgrade erases media content. If so, do I need to manually back it up? Where/how do I back it up? How do I restore it? content

You can only update to the latest iOS which currently is iOS 5.1.1.
Connect your iPad to your computer and follow the prompts. If iTunes is not the latest version then you will be prompted to update that first. The same will then apply to your iPad. It will automatically do a backup unless you tell it otherwise and y will be prompted to restore from that backp in the latter part of the process.
Here's the link for th User Guide. Read and re-read it! http://support.apple.com/manuals/#ipad

If I want to register my iPad 4 at Apple Support Profile and enter the serial number, it says that this serial number is registered to another Apple ID.

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