***!?!?! IF I WANT TO RETURN MY IPHONE, THEN I LOSE MY CELL NUMBER!!
Like most, I don't often read the fine print when purchasing something, so I am guilty in this instance, but at the same time, i am completely SHOCKED!
In case none of you experienced this yet, if you decide you want to return your iphone, did you know that you also permanently lose your cell phone number? That's right - its GONE! Both my brothers went to return their phones and were both told separately, that they could not keep their numbers.
Has anyone else dealt with this???
Yes, frankly, I haven't heard of this. I live in a heavy ATT/Cingular use area, and I know at least one person who returned their phone and they just swapped out the SIM card to his new phone, same phone number, same everything.
I am thinking this only affects ported numbers, and even then, most likely from specific companies. Once your number is on a SIM card, that is your phone number, and the SIM card is usable in any other ATT/Cingular phone.
It makes no sense considering it obviously doesn't happen if you already have ATT service.
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I want to reset my iPhone then restore from a backup...
Hello again Apple community.
I have an iPhone 5 and I want to reset it then restore it from a backup. I go to Settings -> General -> Erase all Content and Settings. I then enter my passcode, press Erase iPhone, and then press Erase iPhone on the confirmation screen. However, when I do that it tells me to enter my Apple ID password to erase the iPhone "and remove it from your account." The thing is, I'm not sure I want to do this because if I do, I'm afraid that it'll delete all of the purchases (apps, music, etc.) from my account and I will have to buy EVERYTHING again. Does anyone know if it'll delete all of my purchases or, better yet, does anyone know how to bypass this? I never remember this happening when I had iOS 6. I do have it backed up to my MacBook Pro.Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
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Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
Just a heads up about if you want to return the iphone 4
i had 3 replacements and decided enough was enough, i managed to return my phone yesterday after the 14 day cooling off period due to the phone being faulty. the networks can cancel the contract up to 28 days from the start.im hoping mr jobs announces a revised handset so i can grab one that actually works:)
Kezcon wrote:
3 replacements? you shouldnt be moaning people are still waiting for there 1st phone, people like you give no chance for company's to do right!!
3 Replacements? Over in the proximity sensor thread (a problem I suffer with too btw) there are some people reporting 6, 7 and even 10 replacements. I don't have words to describe how terminally stupid someone has to be to keep getting replacements with identical faults and then repeat the process almost ad infinitum. And I don't get why Apple geniuses are willing to indulge this kind of obsessive Groundhog Day behavior. These people either need to wait for a potential firmware fix, or get their money back.
Regards,
Richard. -
does anyone know a way to fix it
Try the following. Yo may end up erasing the iPod.:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Can I return my iphone 5 if I am not happy at how easily it scratches?
I have only had my iphone 5 for a couple of weeks and I have already noticed scuffs and ***** out of the side and back. I protect my phone with a cover but (And I kid you not) if the little grains of dirt that still somehow get underneath, are scratching the back. This combined with the fact that most apps and movies do not make use of the full siz of the phone, has made me very unhappy. I REALLY want to return my iphone, even if its just to have it replaced. Is this possible? Surely under the warranty I am within my rights to expect a certain level of quality!?
You have several things going on here. If you bought the iPhone from Apple here is a link to Apple's return policy in the US, I have no idea where you are so this policy may be different if your not in the US. http://store.apple.com/us/help/returns_refund
If you bought the iPhone from an authorized dealer check their return policy to see if it applies to your couple of weeks of ownership in order to see if it qualifies.
The warranty applies to manufacture defects, it is not insurance. Read here for more information about the iPhone warranty http://www.apple.com/legal/warranty/iphone.pdf
Lastly, most apps haven't been update to fit the bigger screen on the iPhone 5. This will take some time, at least the apps still work. Hope that helps. -
My daughter got a new ipod touch and set it up using my apple id. Once she sync'ed it, she had all my contacts, so she went ahead and deleted the ones she didn't want. Unfortunately, my iphone then sync'ed to the cloud and all my contacts were wiped out (the ones she deleted).
So, I wiped my iphone and did an icloud backup/restore. This restored all my apps, but my contacts are still the ones from when my daughter did her update. It doesn't appear as though I got back my contacts, even though I chose an icloud backup from before the deletion. Logging into icloud shows the reduced/deleted contacts, not the full list I had, and I can't see a way to revert back to an old copy.
Any ideas? I thought restoring from the cloud would have done it, but the contacts I got were the 'current' copy, not an older/archived copy.
I'd appreciate any ideas. None of the articles I found seemed to address retrieving an 'old' copy of your contacts from the cloud.The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts. Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
Otherwise the deleted contacts are gone. -
iPhone sim, I have an vigin blackberry sim on contract, but want to get an iPhone 4 . Will my SIM fit in or do I have to try an get a special sim from vigin (micro sim). Also wil vigrin support an mico sim as I don't want to by an iPhone then have to sell it as I have 24 months left on my contract.
The iPhone uses a micro SIM. As for whether Virgin will support this, you will need to ask them.
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Hey! I bought Lightroom 5 but then realized I need another version to actually use it. So I want to return it and then just get a monthly Lightroom membership.
By “monthly membership” do you mean access to these forums, or paying $10/month for access to PS+LR, the Photography Plan?
If the latter, realize that you cannot get an earlier version of LR than 5 with the monthly plan, because LR4 had no ability to check to see if it is licensed via a subscription. This capability started with LR 5.
If you mean you need to buy LR4 or upgrade your computer to OS X 10.7+ or Windows7+, then your only option with your current computer is to buy the obsolete LR4 on somewhere like Amazon, and make sure it is the full version not the upgrade version. -
Hi guys,
I want to return an iPhone I bought on Dec in US and cannot use it in Dominican Republic.
I need the invoice to return it? Can I have my money back?
Regards,
Jose I ReynosoOpened Apple branded equipment will be subject to a 10% open box restocking fee. Normally you have fourteen days from the date of purchase to return an item, but for products purchased from the Apple Store between October 31, 2007 - December 24, 2007, you may request an RMA by January 8, 2008. You will need to contact the Apple Store if you purchased the iPhone directly from Apple or AT&T if you bought it from an AT&T Store (from AT&T you have only fourteen days from date of purchase unless they have an extension not mentioned on their web site).
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I restart my iphone then lose my contacts list
I did restat my iphone , then i lost contacts list number , my note ,my photo .
Hey c3095016,
iCloud and iTunes can back up most data on your iPhone, including photos and video in the Camera Roll, Contacts, app data, and more. If you backed up your device using either of those methods, you can restore those items by following the directions in this article:
iOS: How to back up and restore your content
http://support.apple.com/kb/ht1766
Have a good one,
David -
I lost my IPhone 4S this morning and want to increase my cloud storage so I can back it up when it finds a signal and then remotely erase it...I'm assuming the worst that whoever finds is will not call me or want to return the phone. I went to icloud but it only govers me options to increase storage from my iPhone or a synced computer (mac or PC).
If the phone is offline there is no way to track it or send a message to it. You can place it in lost mode to lock it and send it a message (see http://help.apple.com/icloud/#/mmfc0f0165), but this will not take place until the phone goes back online, if it ever does. If it does, you will get an email informing you.
You might want to read this: http://support.apple.com/kb/HT5668. -
I want to return my iPad 3, but I did not have an apple account at the time of purchase, and when I type in my order number and proceed to click "cancel order", it prompts me to log in with my apple I'd and then tells me that I am not authorised to do anything on the account in relation to the transaction. What should I do?
You can view and edit your orders without an Apple ID by logging in with your order number, along with the shipping zip code or email address.
I copied the text posted above from this website.
http://store.apple.com/us/help/viewing_changing_orders
Click or tap on the Order Status link here and you should be able to type in the order number and your zip code.
To view or edit your Apple Online Store order, visit online Order Status and log in with your Apple ID and password. -
How can I transfer video taken with my iPhone to my iPad WITHOUT using a computer or iTunes? I'm going to Europe for a month and want to use my iPhone to take pics and video, then come back to the hotel room and use my iPad to edit/store each evening. I don't want to use my iPad to take the video...too large/bulky. And I WON'T have a computer with me...I purchased the iPad to take with me so I could use the RDC to my home computer and avoid taking my computer at all. Is this possible?
here is a cheaper solution than camera kit and a lot easier if you have WIFI available.
I use the PhotoSync APP (I think its a $1.99) will transfer videos and photos over WIFI to any other IOS device or even PC/MAC. Great app since I like doing video and photos on my IPHONE and transfer to IPAD2 without synching through computer or doing cloud based storage.
You can even send photos/videos from your MAC/PC to your IOS devices that way too. Makes it so much easier.
Here is the link;
http://www.photosync-app.com/ -
Every time I want to sync my iphone to itunes I have to uninstall and reinstall itunes on my pc. It will only ever find the phone once, then I need to go through this all over again.
How can I solve this?You'll have to do it by process of elimination. Sign into the iTunes Store through the App Store app, go to the Purchased section, and look at the list of apps purchased through your own Apple ID. Anything on your iPhone not in that list isn't yours and should be deleted. The same process would apply to content from the iTunes Store.
Or you can just restore the iPhone from your most recent backup and then redownload everything from the iTunes Store. But if you have a lot of apps or content, that obviously wlll be slow.
I updated my iphone by his ID , is it still problem?
That's probably how you got your friend's purchases. It won't be an issue for iOS, but it is an issue for those apps and content.
Regards. -
My children remove my iphone 4 in Icloud - find my phone and now i don't see my device in this services. I want to return it. Help me please!
Welcome to the Apple Community.
You can turn Find my Phone on/off in settings > iCloud.
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