If I wanted to replace my iPhone with a refurbished one (e.g. pay $200 or so) at an Apple store, but the phone was given to me by someone else, with their details on it, am I still able to go and replace it? (Since the original owner is gone)

Please do not post your phone number in a public forum, that is extremely unintelligent.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).
As already stated, the iPhone is designed to be synced and backed up regularly either to a computer running iTunes or iCloud.
If you do not have Wi-Fi, simply purchase and install a Wi-Fi router but frankly you are better off syncing to a computer.

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TS3694 i recently purchased an iphone 3gs every time i try to update it keeps failing and getting error 1015.the phone was purchased second hand so know nothing about its history .all i get now is pic of usb and itunes logo.we went on itunes and now wont

i recently purchased an iphone 3gs second hand .wanted to use i tunes and whatsapp but kept saying need to udate to lastes firware or what ever so went on itunes to update. update started but keeps failing now phone wont work at all .all we get is either apple logo or pic of usb and itunes logo.andy help would be gratefully recived only had phone a day.has sony experia and wanted to change to apple and fist time its now useless.

Sorry to be the bearer of bad news, but the iPhone 3GS can only be updated as far as 4.2.1
Requirements for WhatsApp are iOS 4.3 or later. This app is optimized for iPhone 5.
As noted here > WhatsApp Messenger for iPhone on the iTunes App Store
So that app cannot run on the iPhone 3GS.
I stand corrected but apparently you may not be able to update the device regardless.
Message was edited by: CS

I have a new computer and want to sync my iPhone's apps. when I tell it to do so it says that all apps in my phone will be replaced by the ones in iTunes, but it's empty because it's new. If I do so will all my apps be deleted?

I have a new computer and want to sync my iPhone's apps. when I tell it to do so it says that all apps in my phone will be replaced by the ones in iTunes, but it's empty because it's new. If I do so will all my apps be deleted?

Transfer purchases over from your phone to your computer before you sync your apps. See Transferring Purchases for more details.

My 3 week old iphone 5 has fallen on to a rug and the screen is cracked! I have an appointment at the apple store but i have to travel a bit to get to it. Will the replace the phone or send it away? I don't want to travel for nothing.

I have recently got a new iphone 5 and I dropped it on to the rug on top of wooden flooring and the screen is now cracked. I have made an appointment at my nearest apple store but i still have to travel quite a bit. Will apple replace this phone or send mine away? I don't want to travel for nothing.

If you are in the US ,some Apple genius bars are replacing screens at this time if your local store isn't offering that service or you are not in the US there will be an out of warranty exchange unit for $229
make sure you back up everything as if you exchange your iPhone will go and the Genius bar do not provide a backup service

HT4061 just deactivated my iPhone 4s and replaced with 5s. The phone was wiped. I would like to activate it just to use it as an iPod. However I do not remember my iCloud username and password and cannot activate without it. How can I get past this?

Just deactivated my iPhone 4s and replaced with 5s. The phone was wiped. I would like to activate it just to use it as an iPod. However I do not remember my iCloud username and password (from several years ago) and cannot activate without it. How can I get past this?

Forgot iCloud username: http://iforgot.apple.com/appleid
Forgot iCloud password: http://iforgot.apple.com

HT1937 How can I replace my IPhone 4S by new one IPhone 4S ?

How can I replace my IPhone 4S by new one IPhone 4S ? ( in Canada,Newfoundland, St.john's )

Why do you want to replace your 4S with an identical phone? The logical response would be "sell the one you have and buy a new one".

I tried to activate my iPhone 4 with Verizon but they said it was already under an account. The phone was brand new, what do I do?

I recently tried to activate my iPhone that I bought brand new from eBay. I set up the phone so I could do everything with wifi but the other day, I called Verizon to get the phone activated but they said the IPhone is alreadyunder an account. I only set up my iTunes and iCloud on my phone. I contacted the seller and told them what Verizon said but she said the phone was already deactivated. What do I need to do? Or is there no hope? Help please

If the eBay seller said the iPhone was already deactivated, then that is an admission that it was not a new iPhone. It was used and activated by another user.
Take your purchase receipt and the iPhone to a Verizon store, talk with their staff, and see if there is a way to get the iPhone removed from the other account.
This may take time as they will likely want to be sure the iPhone has not been reported as stolen.

I'm trying to use iTunes Remote to share my music library across my network to various devices; it works with some caveats; I thought I'd be able to see and play back to the device (iPhone or iPad) just like I can to my apple tv or airport. I can't..

My question is whether my IOS devices should appear on the Airplay device list in the Remote application... right now Apple TV, Airport Express, even my Samsung Note 3 appear as devices I can stream my iTunes library to... I can't seem to find a way to add the iPad or iPhone to that airplay list... I can use either the iPad or iPhone to direct playback to any of the listed devices... that works great... but, they don't seem to allow me to direct playback back to the device I am using as the remote. I'm trying to figure out if this is by intent or just not working right.
As a point of context, I am able to use my Samsung Note 3 to do exactly what I am trying to do with the iPad and iPhone... it works great.
And I understand that Apple intended me to use the Music app to play my shared library to my device... however, I have a BIG music library and when I ask the Music app to load up my shared library the little red circle gets about half full and hangs up... it never get there. The Remote app is great... I can see the whole library instantly and play any song I want to the listed Airplay devices... that part is sweet... but I can't (and maybe there is no way to) add my IOS devices to the airplay playback device list.
I've burned a lot of time trying to figure this out... any help, including somebody telling me that it just isn't supposed to work that way, would be appreciated.

You have to swipe in a left to right motion. If the airplay icon isn't showing up it's likely something within your network that is blocking it. You can also try rebooting devices and router.
http://support.apple.com/kb/HT5209
http://support.apple.com/kb/TS4215

I forgot to turn off the FIND MY iPhone appplication before i reset up the phone, Now it's asking me to verify with apple or icloud ID but when i entered the same ID which was registered as apple ID, It says INCORRECT. It's been already 03 days

I have forgotten to turn off the FIND MY iPhone appplication before i reset up the phone, Now it's asking me to verify with apple or icloud ID but when i entered the same ID which was registered with itune & icloud, It says INCORRECT. It's been already 03 days, I am asking help with apple care centre, UAE, Head qurter, UK, USA but they are just sending me a link to reset up which still doesn't work. I am really dissapointed that i have wasted my 700 US dollar. Is it true that i can't use anymore this iPhone if i can't unlock? or there is any one to help in Dubai, Since i am staying in Dubai. I had called Dubai authorised care cantre. They asked my apple serial & IMEI number, They said ' the serial number is based on USA support but i bought in retail shop in UAE, They are also helpless. I am really unhappy with Apple sevice what they provide the customer. If it's so complicated the i wouldnt buy iPhone. Why they can't reset up my iphone like new mobile using their software. Please help me if anyone of you have solution for this. I am really sad that i wasted 700 USD. Can someone help me??

Thank you Chris for your concern. But It doesnt go through.
I tried through iForget,
01.
Select your authentication method.
Email authentication: To access your information, we will send an email to the address(es) on file for you.
Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
02.
Email has been sent.
When you receive your sign in information, follow the directions in the email to reset your password.
But
I m not receiving any authentication email even it says that email has been sent, & trtied to verify my birth date & all then it says
Password Reset
Your Apple ID password has been reset.
Return to My Apple ID
After all, I am just putting the same id & password, It says INCORRECT.
"Is it my problem is not clear to you all? Please help me. Thank you!
Regards
Sujan

After downlaoding the lastest software for my iphone, it could not be activated because the phone was showing "No Service". Please want else can i do?

After downlaoding the lastest software for my iphone, it could not be activated because the phone was showing "No Service". Please want else can i do?

Thank you ProjectVRD. But this has not soloved the problem. It still shows no service even with my sim card well inserted. Even tried using sim card of another service provider thinking the problem could be from the service provider, it wasnt working still. PLEASE APPLE HELP ME.................

Hi there I have a iPhone 3G and it was with O2 but needed to go onto 3 network so someone on my local market unlocked it and the phone was working fine until I tried to update it through iTunes and it always now stops loading towards the end with an erro

Hi there
I ha
Hi there I have a iPhone 3G and it was with O2 but needed to go onto 3 network so someone on my local market unlocked it and the phone was working fine until I tried to update it through iTunes and it always now stops loading towards the end with an error is there a way to get the phone working again please.

Shame you had the iPhone hacked as O2 usually unlock their customers iPhones happily.
We cannot discuss your problem as it is in breach of the Ts&Cs you agreed to on registering
However hint ....you have probably trashed it

My iPhone 4s developed a WiiFi fault which it was not possible to resolve. The phone was just over 1 year old. I visited the Apple store to see a Genius. The only assistance they were able to offer to me was to sell me a reconditioned phone. Right?

My 1 year and 1 month old iPhone 4s developed a WiiFi fault which it was not possible to resolve. I visited the Apple store in Brighton for the assistance of a Genius. He too was unable to resolve the fault. He said that as the phone was over a year old that there was nothing that he could do for me as the phone carries a 1 year warranty. He offered to sell me a reconditioned iPhone 4s as a replacement. This cost me a further £150.00. I was/am still paying for the phone through my contract, the phone that I no longer have!
A work collegue had a similar fault with his iPhone, although his phone was older by approx 6 to 10 months. He did what I did and visited the local Apple store to see a Genius and was straight away offered a brand new replacement phone for no additional payment.
Has anyone else had a similar experience and does anyone have any advice? I am furious about this double standard of customer support! And I can not find a way to email to Apple directly for customer service advice!

Thank you for your advice. If I lived closer to the store I would do just that. By using the forum it was not my intention to breach any TOS.
I speak to collegues and people advise me to email to Apple. They say that Apple always looks after its customers. I only wish to find a way to email to Apple to see if there is anything that they can do for me. I suspect not.
You regular forum users appear to me to be well versed Apple device users and as such maybe you could point me in the right direction to be able to email to customer support as I can not find a link!

I have an iPhone 3GS and it recently started to make a Cicada type of sound when pushing the close button on the top right hand of the phone. Can anybody give me feedback on what this is or how I might be able to fix it?

I have an iPhone 3GS and it recently started to make a Cicada type of sound when pushing the close button on the top right hand of the phone. Can anybody give me feedback on what this is or how I might be able to fix it?

It will be replaced with the exact same model. It is not expensive compared to the full retail price of a new phone (without carrier subsidies).
If you're eligible for an upgrade from your carrier, now might be a good time to consider upgrading to an iPhone 5, though.

I have a problem with the battery and my iPhone 4S is restarting all the time. The phone was bought in June 2012 in LA. What can I do?

I have a problem with the battery and my iPhone 4S is restarting all the time. The phone was bought in June 2012 in LA. What can I do?

Since your iPhone is still under the one year warranty contact Apple Support or visit an Apple store to get a replacement.
Apple Support - http://support.apple.com/kb/HE57

Hi. So i had an iphone 4s. The phone was completely destroyed it was cracked, water damged, and now lost. I had about 1500 pictures on there. I just got an iphone 4 today and synced my icloud to find that no pictures loaded. Talked to apple and they want

Hi. So i had an iphone 4s. The phone was completely destroyed it was cracked, water damged, and now lost. I had about 1500 pictures on there. I just got an iphone 4 today and synced my icloud to find that no pictures loaded. Talked to apple and they want $250 and it's not guaranteed. So please help me find my pics and how i can pleasssee get them back. Very important pictures with a lot of memories. The pics were all on my camera roll of the 4s!!please help!!!

If you ever backed it up while these photos were on it, restoring another iOS device to the backup should recover them. If the backup was done with iTunes rather than iCloud, you may also be able to extract the photos from the backup on your computer by using 3rd party software such as iPhone Backup Extractor (http://www.iphonebackupextractor.com/).

If I wanted to replace my iPhone with a refurbished one (e.g. pay $200 or so) at an Apple store, but the phone was given to me by someone else, with their details on it, am I still able to go and replace it? (Since the original owner is gone)

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