IF itunes & Quicktime wn't successfully install -3, 1628, 1714 errors PC
Hello - I had problems wherein i was unable to install itunes, i kept getting -3, 1628, 1714 & other error messages -
I finally got through to the Quicktime support department, which i provided at the bottom of this post. These are the directions they gave me, which i hope helps you:
First the -3 error and 1714 error codes refer to an older version of Quicktime, most likely that still resides on your computer, and because of this, the new version your are attempting to install cannot -until you delete this older version.
1. In control panel, under ADD/REmove programs, be sure you either deleted or attempted to DELETE both itunes and Quicktime from your computer via this route, AND REBOOT your PC after doing so.
2. Check your Quicktime folder for an uninstall program, if there is one, try un-installing quicktime with this program.
3.If you are still getting an error message -3 or 1714 [I found this error code in the Send error information that popped up from microsoft- Look in that error message for more information, it really is helpful!] with an attempt to install itunes and/or quicktime:
REFER to this support document from Apple -
http://docs.info.apple.com/article.html?artnum=93976
Read through this article -
If none really apply, or the article refers you to the microsoft website to get an Uninstaller program,
Here is the link:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
This is a utility created by Microsoft to remove traces of Windows Installer packages left behind by suspended installations from the Windows registry. This utility will unregister a Windows installer product from your computer. This will, however, not remove files installed by the package, which may need to be removed manually. For more information on MsiCleanUp, refer to Microsoft’s Knowledge Base article on the Windows Installer CleanUp Utility.
Once you run this program, select Quicktime from the menu on the right side; be careful to only select Quicktime and/or itunes. Both should be deleted if you are having problems installing the newer version of itunes in XP.
Then go to this site, to download and run the standalone version of quicktime, without itunes. This will also help narrow down problems should they still exist.
http://www.apple.com/quicktime/download/standalone.html
If Quicktime installs without incident, itunes should also.
If you are still experiencing problems you can call Apple support for Quicktime; 512-674-8700.
I pulled my hair out for 3 days with itunes and quicktime before calling this tel number and being told the above..why microsoft or Apple couldn't spell it out for the "-3 or failure to successfully install itunes" is beyond me..But i hope this saves you time and trouble!
PC-P4 3.2ghz laptop w 512MB Windows XP 120g hdd having prob w itunes
PC-P4 loaded Windows XP 120g hdd having prob w itunes
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Similar Messages
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After installing itunes 10 installation was successful but then tells me error 2 (windows error 2).
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I download itunes it says its successfully installed but then when i try to open it is says "Apple Application Support not found"
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
How do I complete uninstalling itunes? when I try installing i get an error message saying it can't find the path ,itunes64.msi missing
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component won't install normally.
tt2 -
*Problems uninstalling itunes/quicktime after using windows install cleanup
I was having problems installing itunes/quicktime 7.6. Everytime I tried to install it it would say that it does not have a valid digital signiture. So one of the suggestions I saw on this forum was to install windows install cleanup and use it on itunes and quicktime. So I did but all it did is mess up my old itunes/quicktime. Now when I go to try and uninstall itunes and quicktime from the add and remove programs in the control pannel it does not even show itunes or quicktime in my program list. Any suggestions??
Ok, Update. I was able to remove itunes and quicktime manually after going into my windows task manager and to the processes tab and ended all processes involving itunes, apple, or quicktime. So now when I install itunes/quicktimes via apples site when it gets to the end it just disapears and nothing happens. I searched to see if it installed anything and it didn't, didn't even give me any reasons why. Can anyone help me with this?? It would help me a ton!
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ITunes 10.5 Won't Install Win7 64-bit; Error 2324
Install starts, gets to the end, and then backs out. Tried uninstalling, now I have a broken iTunes that won't re-install.
I had a similar problem and after much trial and error, I found a process that worked for me. I hope this works for you guys and best of luck!!
Have Patience!!!!!!!
Unplug all Apple Devices from your USB ports or any other ports
Restart your computer
Open up Control Panel> Programs > Uninstall Programs
Click the “Publisher” to list the programs by publisher
Uninstall iTunes and Restart the computer
Repeat Steps 4-5 and uninstall all Apple Inc. programs (NOTE: If a program does not successfully uninstall, attempt to Repair it first)
Upon uninstalling all programs by Apple Inc. restart your computer
Delete all these folders:
C:\Program Files (x86)\QuickTime\
C:\Windows\SysWOW64\QuickTime
C:\Windows\SysWOW64\QuickTimeVR
C:\Program Files (x86)\Bonjour
C:\Program Files (x86)\Common Files\Apple\
C:\Program Files (x86)\iTunes
Restart the computer
Remove all Apple Inc. entries from your registry (For this step I would recommend using CCleaner or aprogram like it if you are not familiar with the RegEdit command… I personallyused CCleaner which can be downloaded for free from www.download.com)
Once you have removed all registry entries from Apple Inc. restart your computer.
Do one more check to ensure that all registry errors and Apple Inc. entries are removed (which include iTunes, Bonjour, QuickTime, etc)
Do another quick check to make sure all Apple Inc. programs are uninstalled from the control panel, all the folders are deleted from Step 9 and the registry is clean.
One more restart and then download iTunes and the installation should go through flawlessly
I hope this works for you guys!! I just downloaded iTunes 10.5 and updated my phone to iOS 5. -
After a message on my computer to install an update a few days ago- I now can't open Itunes and have a message saying a module isn't working and I need to re install Itunes. However when I try to reinstall Itunes I keep getting an error message saying mobile device not working and then a message saying unable to install itunes. Any clues- Is apple stuffing up agian or is my computer mis behaving?
Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
ITunes wont delete, needs re-install but keep getting error message.
I have a Dell XPS M1710 and running the latest version of iTunes.
Well, I had a problem with the DVD drive in the laptop and one of the tech guys edited the registry remotely and re-installed the DVD drive.
Now iTunes is showing this error message when I start it up.
Itunes Setup Assistant
Warning!
The registry settings used by the iTunes drivers for importing and burning CD's and DVD's are missing. This can happen as a result of installing other Cd burning software. Please re-install iTunes.
Well.... I un-installed then re-installed. Forgot something and un-installed again. Deleted the iTunes folder and quicktime folder in the Add/Remove programs and in the Program Files. then the iTunes folder in the Music Folder.
I got this error message again, and keep getting it when I run iTunes.
How can I fix this?First and foremost, NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER let anyone edit your registry remotely without asking him exactly what he is doing and why. There are two rules to editing the registry.
#1. DO NOT
#2. If you must break rule #1, BACKUP
Sounds like the Dell tech guy forgot both of them.
If you know which "other" software was installed, you can try uninstalling it. If you are sufficiently tech-savvy, you can try to discover which keys they are talking about and edit them in the registry editor, refer to the above rules.
You can always try calling Dell back and have them fix what they broke. They are supposed to keep detailed, accurate records of all maintenance and repairs they perform.
Try re-installing without uninstalling. I know, SHUDDER, but by now it probably will not hurt. Are you still running with the original OS, and is the image restore option still available? If so you can try backing up your data and re-installing the OS to its original config. This is not a great option, but it is a next-to-LAST resort.
Absolute LAST resort, brick the system, re-install everything. Definitely a baby-with-the-bathwater solution, but if nothing else works........
Hopefully something in here will help. Happy New Year -
Itunes 7.0.2 wont install because of this error..
i have recently been given an ipod nano (2nd generation). i previously had a mini ipod and itunes always worked fine with it. but now when trying to download the latest itunes for my nano i get the following error:
HKEYLOCALMACHINE\Software\classes\QuickTime.QuickTime\CLSID. Verify that you have sufficient access to that key, or contact your support personnel.
i already have quicktime on my computer so i dont see why theres a problem, i thought it may help if i deleted it but nothing changed..has anyone got a solution? it would be much appreciated
Windows XPmake sure that you have administrative priviledges on your computer to change information used on your computer. if you can, log ino the account that itunes was originally installed on, that way you can uninstall the itunes and reinstall it again and you shouldnt get that error again. hope this helps!
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PLEASE HELP!!!error code 2330
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[Check your hard disk for errors|http://windows.microsoft.com/en-us/windows-vista/Check-your-hard-disk-fo r-errors]
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Itunes does not open after saying successfully installed
I have downloade the latest itunes. It says successfully installed but it does not open. I have restarted the computer but it still does not open. What can I do?
Try following steps one at a time:
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2. If that does not work, check to see if this file APSDaemon.exe is the problem here.
Close your iTunes.
Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
Now open itunes and see if it is working?
If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in
MSCONFIG
Hit ENTER
Click STARTUP Tab, Uncheck "Apple Push", click OK.
Restart Windows.
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http://support.apple.com/kb/TS2363
4. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REPAIR. -
Can iTunes or QuickTime be forced to install on a 64 bit Windows OS?
I have used both QuickTime and iTunes on Windows 2000 Server (full updated) with no problems.
A recent computer disaster caused me to get a newer machine and I chose one with dual opteron processors, and I installed Windows 2003 Server x 64 as the operating system (to take advantage of the processors--but I'm beginning to think this may have been an expensive folly!). I use the system both as as workstation AND as a very small server for Web, DNS, and mail for my practically non-existent consulting business.
MOST programs have installed and run without problems (32-bit programs...I don't currently own any 64-bit applications), but the iTunes/QuickTime bundle refuses to install, saying this OS isn't supported.
Is there any way to "trick" the installer into doing the install? I have a feeling the program will actually run on the platform IF I could get it to install. Has anyone seen this sort of problem before? If it is just impossible, does anyone know when a version of either QuickTime and or iTunes might be available for 64-bit OSes?
Thanks in advance for any insight you may have.yes, if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version. -
After downloading the 64-bit version of iTunes on my Windows 7 machine I get the "Congratulations, you've successfully installed iTunes" message. However, when I plug in my iPhone I get an error message that says, in part, "...the required software is not installed. Run the installer to remove iTunes, then install the 64-bit version of iTunes". I've been at this for hours, carefully deleting all Apple software (Apple Mobile Support, Quicktime, etc. and before each attempt to install the 64-bit version from Apple ( no third parties). Same result each time!!! Any ideas????
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now? -
ITunes / Quicktime refuses to install
Ever since iTunes prompted me to upgrade to the new version, I've been unable to run the program.
I've tried everything suggested elsewhere, but cannot get both iTunes and Quicktime successfully installed and working. From a clean install, iTunes exits with error code -3, and the QT standalone installer complains about a driver error.
This is really irritating since I can't access my iPod without iTunes working.
I'm running Windows XP 64, if that makes any difference to anything.
Thanks for anything anyone can offer.hi rsollars!
sorry for the delay. i was feeling a bit battered by the day's 0x80040707 events (i'm sure it's worse for you though), so i took a break from them, went to sleep, etc.
... at this stage (as Sim Alan has rightly said off in other threads), folks are caught between a rock and a hard place with this one. there are security issues without KB908531, but there are security issues without QT 7.1 (and indeed, without QT 7.0.4).
here's the information we have on the nature of the security issues for KB908531 (there are some possible workarounds listed in the "Vulnerability details" section):
Microsoft Security Bulletin MS06-015: Vulnerability in Windows Explorer Could Allow Remote Code Execution (908531)
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