If my 5s is broken, what is the best way to get a new one? File a claim or visit an apple store?

My phone is broken and will not turn on, I'm not sure how to find if I have insurance or not but I'm not sure if I should go to Verizon or visit an apple store to get a new phone..

If you purchased insurance you would know it by looking at your invoice each month.
The on/off button has a recall
Exchange + Repair Extension Programs - Apple Support
The repair may be covered. However go to an Apple Store for any apple iPhone issues. You will save yourself a load headache.
Good Luck

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