If my computer crashes can I use a backup disk to recover it

If my computer crashes can I use a backup disk to recover it
This question was solved.
View Solution.

there are multiple ways to recover OS to factory settings... here are we go.
1) please try running f11 recovery which will install the OS using recovery partition. thats the easiest way to fix the issue. just tap the f11 key at the time of powering on the computer.
2) incase F11 is not working and you have created the media, use your own recovert media which was created on same computer.
3) incase none of them (f11 and self created dvd/cds) work and you have to get DVDs from HP. Order DVDs from HP and use them to re-install OS.
This should help get the media.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=bph07143
alternatively, Please visit www.hp.com ; select country from the bottom left handside if you are outside USA.
now please select "support and drivers" > now click drivers & software> input model number of your computer. (if the list is populated incase similar models are there in this series, select the model you have)
select the OS you recieved this with computer and click next > now you should get one option "order recovery media - select that and under that you have type of media available. select and media you want.
incase you have issue in ordering media; you can try after sometime and/or contact HP support to get the media ordered.
also for few countries or products recovery order online may not be available; in such cases, please visit region/country website ( www.hp.com and select country). click connect with HP and contact HP. email/phone support numbers are available, please contact support team to place an order for your product in specific country(if available).
hope it helps, Good Luck !!!
Regards,
WW
“I am an HP Employee“
***** Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***

Similar Messages

  • Since downloading Maverick I have a long hang time, computer crashes, can't use word and I can't access finder, why?

    Since downloading Maverick I have a long hang time, computer crashes, can't use word and I can't access finder, why? Also, iTunes is horrible. While I'm listening to my music iTunes will just stop playing the song for at least 5 minutes and I can't force quit why does it do that? This is the first time I have ever felt like my iMac is just as bad as a PC and I wonder if Steve Jobs would have let the program be relase to the public with all the problems involved. No wonder Maverick was free. IT ***** BIG TIME!

    Hello, vanvu. 
    Thank you for visiting Apple Support Communities. 
    Since you are experiencing this issue with both a wired and wireless connection only on your home network and not at other locations, this issue would related to your router.  I would first recommend power cycling the router and testing the connection again.  If the issue persists, try updating your routers settings per the article below. 
    iOS and OS X: Recommended settings for Wi-Fi routers and access points
    http://support.apple.com/kb/ht4199
    Cheers,
    Jason H. 

  • Can I use multiple backup disks using time machine

    I know I can back up multiple macs with TC and TM. but can I attach a TC and another hard drive (via a NAS) and have TM back up to both..... just for redundancy security.

    Loaded question.
    Some NAS drives will support Time Machine backups and some will not, so you would need to check with the drive manufacturer in advance to make sure that the drive you were interested in will work correctly.
    Time Machine on one given Mac can only backup to one destination drive at a time.
    You can change the destination drive(s), but you would have to do this manually in Time Machine Preferences.
    Kind of clunky, but it would work if you remember to switch drives each day or week, etc.

  • My computer crashed, can I retrieve my movies, podcasts, and TV shows?

    My computer crashed, can I retrieve my movies, podcasts, and TV shows?

    If you've updated your iTunes to 10.3 you should be able to use the new iCloud feature to download them again

  • HT203167 computer crashed had to factory recover OS and can not play the 2 movies i purchased prior  to computer crashing can not play and can not locate! How do I recover them?

    computer crashed had to factory recover OS and can not play the 2 movies i purchased prior  to computer crashing can not play and can not locate! How do I recover them?

    You definitely need to resurrect the old password associated with the Apple ID you used to purchase the music.
    Go here: https://iforgot.apple.com
    An email will be sent to the email address associated with that account with instructions regarding resetting that Apple ID's password.
    If you no longer have access to that email, the resolution to this problem becomes considerably more difficult. In that event you would need to contact iTunes Support and explain your dilemma.

  • How can I get photoshop and Illustrator CS5? I cannot see it anywhere. My computer(PC) can only use CS5

    How can I get photoshop and Illustrator CS5? I cannot see it anywhere. My computer(PC) can only use CS5

    If you do not own a license for CS5 there is not much you can do to get it thru Adobe.  They only sell current versions of their software (CS6 or Creative Cloud).  You would need to find a third party vendor and take your chances with them.
    If you do own a CS5 license you can download the software thru the following page and use your serial number to activate:
    CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

  • I want to install a new hard drive on my 2008 MacBook but do not have the instillation discs that came with my computer.  Can I use instillation discs from a 2009 or 2010 MacBook?

    I want to install a new hard drive on my 2008 MacBook but do not have the instillation discs that came with my computer.  Can I use instillation discs from a 2009 or 2010 MacBook?  The hard drive I am planning to install is a WD Scorpio Black 500GB SATA 2.5'' internal hard drive.

    Sometimes they do work - i've done it before.  I have a late 2008 Macbook Uni and used the install dvd of my 2009 Macbook White and it worked.
    Why not just clone your hard drive?  It'll save you a lot of time doing a clone rather than doing a clean install.
    Unless you're having issues with your old set up or  your old hard drive is dead.
    You can download Carbon Copy Cloner - install your new hard drive in a external usb enclosure (around $10) and clone fromt here then test it before you install it in your Macbook.
    Once you've done the swap, you can install your old hard drive in the USB enclosure and use it as a backup drive.
    Good luck

  • HT2253 I have power mac G5. I have install Mac OS 10.5.8 onto the computer. Can I use Classic OS 9 ?

    I have power mac G5. I have install Mac OS 10.5.8 onto the computer. Can I use Classic OS 9 ?

    Thanks. It was helpfull for me.

  • HT1386 my old computer crashed so I used a program to download my ipod contents into itunes.  Now when I sync it only uploads @ 100 of my 8000 songs ?

    my old computer crashed so I used a program to download my ipod contents into itunes.  Now when I sync it only uploads @ 100 of my 8000 songs ?

    Any error messages when you sync the iPod? Do all of these tracks play okay in iTunes?
    How is your iPod configured to sync music from your iTunes library?  In other words, what options and configurations do you have in place from under the iPod's Summary and Music configuration tabs?
    B-rock

  • Old computer crashed, can't unregister it, so I can't register on NEW computer

    My old computer's harddrive crashed, got it replaced, reinstalled photoshop elements.. then later crashed again due to other issues. I cannot un-register it due to other hardware issues, doesn't work... so I cannot register this product on my new computer. Is there another way to UN-register from the other computer?

    I cant activate on the new computer, without deactivating the registration 
    on the old computers........
    In a message dated 9/4/2013 6:55:49 P.M. Pacific Daylight Time, 
    [email protected] writes:
    Re:  Old computer crashed, can't unregister it, so I can't register on NEW 
    computer
    created by Barbara B. (http://forums.adobe.com/people/Barbara+B.)  in 
    Photoshop Elements - View the full  discussion
    (http://forums.adobe.com/message/5653756#5653756)

  • My computer crashed, can i get the music on my Ipod to my new machine?

    My computer crashed, can I get the music on my Ipod in to my new machine?

    iTunes: How to move your music to a new computer

  • Can I use a backup from my Bookpro to install on my iMac.

    I had some HD troubles, and after Apple put in a new one, there seems to be some files out of whack. For example, I have a folder in my HD Directory called Base System 53829, which contains no data. Also, my "User Guides and Information" folder is missing, but there is an alias.
    Things like Apple loops are not in the same directory as they are on my BookPro.
    Can I use the backup I made from my BookPro on my Mac? Or would it be better to use target disk mode to transfer the proper setup?

    Thanks a lot for your time.
    I thought the only thing that matters is whether they are both Intel core2 duo, and both already running Leopard.
    Anyway, from what I understand in the link you provided, if the OS version is NEWER on the computer that the backup comes from, then it will work.
    My BookPro (Jan 2009) is almost 2 years newer that my iMAc (late 2007), so cloning and installing my complete BookPro HD, and installing it on my older iMac should work.
    Correct?

  • Can I use the install disk on two computers?

    I haven't actually installed it on my computer yet, I just allowed whatever was going to install itself to come up. If I have another computer, can I use the install disk to put OSX on there or not? If so, can I still use it in case I need a backup load of my computer?

    Only if you get a family pack license newer than the installer disk which came with the computer(s) can you install it on multiple computers. Check your license agreement.
    You can't use the disks which came with another computer on a second computer. These articles explain more along those lines:
    http://docs.info.apple.com/article.html?artnum=25517
    http://docs.info.apple.com/article.html?artnum=25784
    As for backup, I recommend looking at these various procedures:
    http://www.macmaps.com/backup.html
    Disclaimer: Reference to links I make to my Macmaps.com website are a for your information only type reference. I do not get any profit from this page, and it is open to the public.

  • Can I use Azure Backup and Windows Server Backup in a Windows Server ?

    Can I use Azure Backup and Windows Server Backup in a Windows Server ?
    I want to use both Azure Backup and Windows Server Backup for two senarios.
    For Disaster Recovery = Azure Backup to Azure Storage.
    For non-Disacter Recovery = Windows Server Backup to a on-premises disk.
    The non-Disaster Recovery mean a file or folder recovery, disk crash recovery, migrate to another servers.
    The non-Disaster Recovery need the speed of recovery just like 10 TB recovery as soon as possible.
    If I can use both Azure Backup and Windows Server Backup in a Windows Server,
    Are there any notes for using both ?
    Regards,
    Yoshihiro Kawabata 

    Hi Yoshihiro Kawabata,
    Thanks for posting here!
    Azure Backup to Azure Storage and Windows Server Backup to a on-premises disk. These are two different question and can be answered individually.
    Azure Backup to Azure Storage - Possible.
    Windows Server Backup to a on-premises disk - Possible.
    Can I use Azure Backup and Windows Server Backup in a Windows Server? Is a question.
    I will check on this and get back to you at the earliest.
    Thanks!
    Sadiqh

  • Can I use LaCie Multimedia disk to see in TV, iTunes purchased movies?

    Can I use LaCie Multimedia disk to see iTunes purchased movies in TV?
    I share files from iTunes in my local network by authorising 3 computers, but none of these have HDMI connection to TV.
    Can I use LaCie multimedia hard disk to store de movies from iTunes and connect then the Lacie disck to TV via HDMI?
    Once I did it by simply copying an .m4v movie with no result. Also I think some downloaded file from iTunes blocket the HDMI conection to TV.
    Any suggestio or experience...? I know that Apple TV is one solution but I don't want a new artephact and more HDMI connections. (BlueRay, TDT, iPlus etc.)
    Thanks in advance.....
    Francisco

    I have the same problem on my Toshiba TV. Cyrillic subtitles cannot be shown properly. Even symbols like ?, ?, or cannot be shown properly.
    Until now I didnt found solution to this. Reading some other forums other people have described the same problem for Spanish language ( ).
    Firmware is installed to the latest version but problem is still there.
    By the way: can you please test this method and let me know if this works for you.

Maybe you are looking for

  • Trying to update to 6.0.5 but it won't let me unless I use appstore and appstore only has later updates not compatible with my OS. Help?

    I recently recorded something on my friends laptop using his Garageband. But then I was trying to transfer it to my computer and it says I need to update to 6.0.5 to be able to open the file. However when I try and update it it gives me this message

  • CREDIT NOTE FOR SALES TAX/VAT

    WE WANT TO PREPARE CREDIT NOTE FOR VAT WRONGLY CHARGES IN THE BILL. WHEN WE ARE PREPAIRING THE DOCUMENT (INVOICE CORRECTION) WITH REFERENCE TO THAT BILLING DOCUMENT, THE DIFFERENCE VALUE OF(TAX/VAT) IS NOT SHOWING IN NET VALUE AND IT IS NOT PROCESSIN

  • Workflow Timestamps?

    I am trying to capture user activity for steps of a workflow in my underlying library (not just in the workflow history). I have tried using lookups to copy the "date occurred" from a specific log/history message, which is successful, but always disp

  • Un-smooth color gradient

    I'm a new mac user, and had used the macbook pro 2.4G with LED backlight for one more month. I find the color gradient is not smooth in second primary color to primary color. Please check the PNG files as bellow links. http://img.photobucket.com/albu

  • I am shooting with a Nikon D3200, cannot load .nef files

    Please help me load .nef files in Photoshop from  my D3200. The RAW plug-in does not work.