If my iPhone 3GS turns on but cannot use the touch screen, could the Processor be the problem?

I recently dropped my iPhone 3GS but cannot use the touch screen. I took to a local repair shop and they tried replacing the digitizer and some other items but still could not get it to work. They advised that the Processor could be the problem. Is this true? If so, can the processor be replaced without losing data? Additionally, my phone has a lock code and when I try to connect it to my desktop to back up, it states that I need to enter my 4 digit pin first, which of course I cannot. Any workarounds here or am I SOL?

Hook the phone to a computer running iTunes and backup to the computer. Copy pictures off the phone manually to the computer.

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Try backing it up to your computer with iTunes. Connect it to your computer, open iTunes, click on the name of the phone in iTunes, go to the Summary tab of your iTunes sync settings and click Back Up Now. Also go to File>Devices>Transfer Purchases to transfer you apps and other purchased media to your iTunes library.

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The iPhone has a proximity sensor located on the top of the phone near the earphone speaker that is supposed to automatically turn off the screen when it is close to your face while on a call, to prevent that very thing from happening. If your phone isn't doing that, try cleaning your screen. Also, if you put a screen protector on your phone made for a different model it may lack the cut-out that is supposed to keep it from blocking the sensor. Try removing your screen protector to see if that helps. If it does, get another screen protector.

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Check your connection - Reset Network Settings - Toggle Airplane Mode -
If none of those help hard reset the phone
Hold down the Home button and the Power on/off button "at the same time"
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If you purchased a phone on Ebay advertised as unlocked, then it has probably been jailbroken to unlock it which is why it won't activate.
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Hello hstacy
Check out the articles below to troubleshoot issues with resolving issue with issues updating your iPhone. If you are having issues with it not being seen, pick one of the two articles that goes with the type of computer you have.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G.

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hellpp

You may not really be connected to your WiFi network.
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Best solution would be to give or sell it to someone in Mexico who can use it. You can do othing with it if it is locked o Mexican cell carrier.

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Disable Yahoo Messenger (with the arrow on the right of your account name) in Yahoo mail.

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If my iPhone 3GS turns on but cannot use the touch screen, could the Processor be the problem?

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