If my iPhone 4 is not holding charge and I have the apple replacement plain can I got to the store to get another, If my iPhone 4 is not holding charge and I have the apple replacement plain can I got to the store to get another
If my iPhone 4 is not holding charge and I have the apple replacement plain can I got to the store to get another, If my iPhone 4 is not holding charge and I have the apple replacement plain can I got to the store to get another?
If they determine that your iphone is defective, then they will replace it.
Have you tried basics? restart, reset, restore.
Similar Messages
-
I am unable to sync all my selected songs to my iphone. The error message is that the computer is not authorized. However, I have authorized the computer and iTunes confirms that. Any ideas what can be done to fix this. My phone is an iPhone 4S.
Were some of the songs purchased from a different itunes account?
-
My IMAC screen went to sleep and I have it set to enter a password upon waking it up. However, my bluetooth keyboard died while it was asleep and I replaced the batteries and tried to enter my password and it is not picking up my keyboard. What can I do? I will not let me enter my password to get in and trouble shoot the keyboard. Please Help!!
I pushed in the button on the top right corner. It turns a green light on and then it goes off. I held it in until it started blinking. It blinks for a bit and then the green light turns off. I am still not able to type my password. What should I do now?
-
have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?
Apologies, I was looking at the wrong schematic for the Apple TV 1. There isn't a button. So lets try this instead...
Remove the power cord and wait 20 seconds.
Plug it back in and let it boot (Give it 10 minutes, it's being tempremental)
Try and navigate to the the advanced menu and do a factory restore
If that doesn't work then if you are using the white remote hold down the menu button for six seconds and release this should bring up a hidden menu which will allow you to access the advanced configuration settings.
Again, if this fails there isn't much to do than tap it with a hammer to see if that fixes it (hard to believe how many times that actually works. (No responsibility taken if it breaks!, but at least you'd have a good reason to buy Apple TV 3) -
I tried holding down both buttons like everyone said and this doesnt work. My phone was shipped new from Ontario to Sask and took about a week to get here,Could it be because my battery is so low? And shouldnt it power on when it's plugged in or show a phone charging icon or have some lite on? My laptop won't even discover it when I plug it in. When I first took it out of the box i called virgin mobile.The lady told me to put sim card in because it did turn on at first and was asking for sim card so i put it in and all kinds of languages were displayed so i clicked on english and then then somehow shut the phone off because i wasnt familiar with it yet i have no idea how i shut it off.Anyway, I read a bit further and saw where the power button was and tried to turn it back on. No luck the apple logo appears with what looks like a hairline crack on the apple itself and a very thin blue bar no thicker than a pen stroke its about halfway right behind the apple logo like its going to power on but it doesnt, it just goes black.Then when I hold the 2 buttons down, the home button and the power button at the same time, the apple logo flahes on about every 3or4 seconds as tho its going to turn on but it doesnt, occasionally the bar comes up with the logo but not every time.What can I do? Will it work if I let it charge for a couple hours? Does it need a couple hrs and shud there at least be a charging icon showing me its charging?? I have it hooked up by USB to my laptop charging.My computer and Itunes doesnt even acknowledge its even there. PLEASE HELP? Thanks so much!
Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off. -
Since upgrade to OS 10.9 and associated iTunes 11.1.3, I can no longer WiFi sync iPad (IOS 7.0.3) nor iPhone (IOS 6.1.3). USB connection is required. Formerly I could sync both devices without locating them physically (not necessarily charging). I have restarted both devices, turned off and on "Sync with this iPad/iPhone over WIFI" and restarted WiFi. WiFi is operating (iPad has no SIM). What next?
I'm also affected by this bug in exactly the same way as you.
Some users have had success by closing iTunes, enetering (on OS 10.9) settings --> network --> edit locations, then create a new location with the same wifi/network settings. Then restarting iTunes.
Others have had some success by editing settings --> iCloud --> de-selecting keychain
neither of these fixes have worked for me.
It appears that the iPad can "see" iTunes running on my iMac because when I open settings --> general --> 'iTunes wifi sync', "sync now" is greyed out if iTunes is not running. When iTunes is started, "sync now" is enabled but just doesn't work. Nor does the iPad appear in iTunes. -
my iphone is synced and backed up with another computer which is now broken...i have synced it with my new computer but it hasnt transfered anything over to itunes and when i try to add anything to my iphone it says all data will be erased and replaced with the current itunes? i dont want to lose all my apps and music.... i dont know how to go around this problem? i want to back it all up and sync it properly to my new computer so that is now my main computer , so i can add ring tones and music etc with out it erasing everything ive got. any answers would be great and muchly appreciated. thanks, im not sure what operating system my iphone has either.....
It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy of your computer to put everything on the new one.
It sounds like you have failed to do this, which is not good at all.
You will have to transfer your itunes purchases from your iphone. Authorize your computer for your itunes account
About iTunes Store authorization and deauthorization
Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars. So do NOT sync yet. This is why a backup copy is so important.
Enter one unique contact and calendar entry on your computer.
When you first sync, you should get the option to merger the data. Choose it.
If you want your pics, then you will need to e-mail them to yourself before you sync. They will not be of the original quality as they are reduced when synced to iphone.
When all is as goos as it can be, then backup your computer, and always maintain the backup. -
my iphone6 screen is off since last few days i have tried all the options like pressing the home and sleep button together but still its not switching it on before it was getting hanged quite often it had full battery charged but still it is off can anyone please help ......
hi i m currently in pakistan and there is no apple store here . i will b back to australia after 2 weeks i was wondering if thei can b any fix as i have all my contacts and everything else in my mobile
-
My icloud emails arent arriving most of the time and a few days ago my iphone and ipad started showing "Can't Get Mail" box. This has not happened before since I set up the iclud email address with the purchase of my ipad about a month ago.
That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it... -
I try to update my iPhone 5 but in the middle of the way error 1603 didnot allow me I did every thing that I read about it but in every computer and updated one it is the same and now I am in DUF mood and my phone can not start what I must to do
The program is for replacement since Apple does not repair iDevices...you take your non-working or damaged iPhone to an Apple store genius bar, or send to Apple service, and they provide a refurbished unit as a replacement, for a fee, of course. You will have to talk with Apple to see if you get all components or just the iPhone replaced.
With AppleCare+ you can have two out-of-warranty replacements for a cost of $49 each. -
I replaced my iPad with a new one. I backed up to iCloud but did not do a physical iTune Sync. Now I am having trouble recovering some Notes and Photos. I have been reinstalling Apps from the App Store. How do I recover my Notes?
Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone -
I have the iPhone 5 and have with 6.0.1 software version. Although I had them when I moved from iPhone 4 to the 5 (could play them), the latest update has most of my songs on the phone listed in grey (over 95% of them) and I can't play them. They are still listed in the iTunes library. When I look in the Summary for the iPhone, it shows Audio as only .16 GB - I have over 5 GB of songs, so what gives?
P.S. When I look at my Playlists most of the songs are greyed out. However, at the bottom of the list there is a cloud icon with a downward facing arrow. When I click on it each song starts to "load" and after a few minutes I have the songs back on in the list. I have to do this to all my playlists (I had over 100) in order to get access to all my songs. Then I did a sync and it happened again!
I use iCloud for documents and some other things (calendar, contact, etc.) but am not aware that I have anything music-wise in the cloud. Any thougnts?You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.
-
I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I can't sync my iphone to itunes i get this error message "Iphone could not sync because the sync failed to start" Help? both my computer windows and my phone are on the current versions of ios and itunes
Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
Iphone would not restore---- Error -50. I have tried to restore, and it restored it to the new point that it created after 5.0 was installed. How can I get it an older restore point from my backups and restore it on another computer? The phone has been wiped out. I can see earlier backups in my C:\Documents and Settings\user\Application Data\Apple Computer\MobileSync\Backup folder. There are four subfolders in this address. I need my contacts, photos, and messages back. I know this is a common error but I can not figure it out. I have ran the other troublshoot items in the error steps for 13 and 14 like apple says. Is there a way to call apple and get a step by step of how to restore from another restore point? Does anybody have a solution????
It tells you to go to Error 13 and 14 if you receive error (-50).
Here is what I have tried...
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting. I have moved it around to different ports.
Put a USB 2.0 hub between the device and the computer. Didn't change anything.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts. Removed all virus protection and firewall.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.Used the Microsoft fix it.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online. Doesn't matter.
Try to restore from another known-good computer and network. I do not know how to do this or how to find the correct/full/complete restore point. There should be more information for this.
Maybe you are looking for
-
Hp officejet j4580 all-in-one won't print from the internet.
My officejet j4580 all-in-one printer won't print anything I try to print off the internet, nor from microsoft word. I tried reinstalling, but it gets stuck at 94%, and it took almost 3 hours to get to that point. What can I do? My operating syste
-
My sister gave me her 1st gen iPad to see if I could solve an issue. It won't turn on, and when it's plugged into a power cord there is a slow pulsing sort of flash that happens on the screen....any ideas?
-
Best Practice for Delivering Content
Hi SDN Experts, We have a scenario where we need to read/write a EDI kind of file, separated file. But the solution should be a deployable one and we are planning to provide IR Content alone and use Integration Scenarios for ID. We have two options:
-
Corrupted font display under GNOME 3
Why do my fonts suddenly go from displaying normally to looking like this under GNOME 3? The same thing happens under Cinnamon. Other desktop environments don't have this problem. I'm using an ATI Mobility X1400 notebook video card.
-
Workspace boundary issue in Illustrator CS5 ... should not be one!!!
Hi guys and Girls, At my workplace we have upgraded a while ago now to Adobe Suite CS5, which is fantastic and such a powerful tool. The continued problem we are having being in the signage industry is that there is a workspace limit of 5779.55