If my Ipod's screen cracked and my warranty is still ongoing can i trade it for a refurbished one?

My ipod screen cracked and my warrantee is still good... can they replace it with a refurbished one?

Yes unless it is in pieces.
Apple will exchange your iPod for a refurbished for this price:
Apple - Support - iPod - Repair pricing

Similar Messages

  • The other day I dropped my iPod touch and the screen cracked and my warranty is up how do i get it fixed. Do I order an screen and have Apple repair it of do I have to

    The other day I dropped my ipod touch and the screen cracked and my warranty is up how do I get it fixed. Do I buy a screen and bring it to Apple to repair od do I have to repair it. Please help me

    Apple does not repair iPods, but will replace the entire iPod for a flat fee; see the Repair Pricing section here:
    http://www.apple.com/support/ipod/service/faq/
    There are independent iPod repair services that may be able to replace the screen for less. Do a web search for "ipod repair". Some places also will sell parts and instructions for doing the repair yourself, but the connectors and parts are delicate and it's easy to cause further damage, so attempt this only if you are confident in your skills.
    Regards.

  • My iPod 5 screen cracked and I have warranty is Apple going to repair it?

    My iPod 5 screen cracked and I have warranty is Apple going to repair it?

    The broken screen is not covered by the warranty since it does not cover accidental damage
    Apple will exchange your iPod for a refurbished one for $99 for the 16 GB one and $149 for the other 5G iPods. They do not fix yours.
    Apple - iPod Repair price             
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    Or send it to Apple
    Apple - Support - iPod - Service FAQ
    The following will void the remainder of the warranty
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit

  • My iPod 5 screen cracked and I want to know if Apple care can fix it or replace it

    Does Apple care cover screen damage

    no, it does not.  Broken screens are considered accidental damage and are not covered under the warranty.
    You'll need to pay the out of warranty fee to get it fixed. (and by fixed Imean pay the fee to exchange your broken one for a refurbished replacement)
    http://www.apple.com/support/ipodtouch/
    Start here to contact support to find out the fees and make an appointment

  • Ipod screen cracked and replaced by third party, now cant type capitals so cant enter Apple ID password to access itunes, is there anything I can do?

    Ipod screen cracked and replaced by third party, now cant type capitals so cant enter Apple ID password to access itunes, is there anything I can do?

    Like lllaass said, bring it back to them. But, never ever, bring an iOS device to anyone for repairs except Apple. That voids your warrenty.

  • My friend had dropped my ipod touch 4g and the screen cracked and it used to be jailbroken but i restored it will apple fix my screen or give me a replacement one for half price?? and cheap if possible

    My friend had dropped my ipod touch 4g and the screen cracked and it used to be jailbroken but i restored it will apple fix my screen or give me a replacement one for half price?? and cheap if possible

    Apple only may, because it was jailbroken, exchange your iPod for a refurbished one for this price. They do not fix yours. Contact Apple to see.
    Apple - iPod Repair price
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself
      iPod Touch Repair – iFixit

  • My iPod touch 4g's screen cracked and tried to replace it by myself and it's not working and I was wondering if apple will repair it ?

    My iPod touch 4g's screen cracked and tried to replace it by myself and it's not working and I was wondering if apple will repair it ?

    Apple may or may not exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price      
    Make an appointment at the Genius Bar of an Apple store and find out.
    Apple Retail Store - Genius Bar          

  • My ipod screen cracked and i have warranty and apple fix it at no charge ?

    do i have to pay to fix it ?

    Yes, a broken screen is not covered by the warranty
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
      Apple - iPod Repair price

  • My iPod glass is crack and the headset hole got very big and I cannot hear music from the headset but the headset work on other device

    My iPod fell on the floor and the glass was crack also, the hole that the headset plug into got so big I cannot hear a sound from it. The headset work on other devices, what should I do?.

    kaz-k, the warranty is irrelevant. A broken screen is not coverd by the warranty and void the warranty on the entire iPod.
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. I would say not worth it for a 2G iPod
    Apple - iPod Repair price              
    A third-party place like the following may repair it for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Fix it (replace headpohone jack and screen) yourself if you are up to it
    iPod Touch Repair – iFixit

  • My ipod 5 screen broke and half works half doesen't work my ipod also wont connect to my computer if i replace my screen would it fix it

    can u help me

    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
    Apple - iPod Repair price                       
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit                  

  • My IPhone 4 screen cracked and cant type my passcode so was not able to complete backup, any advise?

    my IPhone 4 screen cracked and cant type my passcode so was not able to complete backup on ITunes as kept on asking me for passcode! can anyone help please?

    sounds like you won't be able to do a backup.  Hopefully, if you've been using your phone as directed, you've been backing up frequently so you won't have much data loss.

  • My friends's ipad dropped and the screen cracked and he wants to use the warranty. So does the warranties for apple cover those stuff.

    My friend's ipad dropped and the screen cracked and he wants to use the warrranty. So does the warranties for apple cover this

    AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following:
    Your iPad
    Battery1
    Time Capsule or AirPort device4
    Included USB cable and power adapter
    Coverage for up to two incidents of accidental damage from handling of your iPad, each subject to a $49 service fee1
    http://www.apple.com/support/products/ipad.html

  • My iPod touch is cracked and my little cousin got water it in. The part where water was spilled doesn't work anymore. How do I fix this?

    My iPod isn't working right anymore. Does anyone out there have this problem? Has anyone out there have this problem? Can you help me find a way to fix this?

    Place the iPod in a sealed container with unclooked rice for a week and periodically change the rice.
    If still problem
    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
      Apple - iPod Repair price             
    You can do it at an Apple store by making an appointment:
    Apple Retail Store - Genius Bar
    or send it in to Apple. See:
    Service Answer Center - iPod

  • My iPad screen just cracked. Can I exchange it for a new one?

    I dropped my iPad and it cracked. It hasn't even been one year since I've had it. Can I exchange it for a new one? I have the worst luck TT.TT

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Apple will provide a replacement iPad for:
    iPad model
    Out-of-Warranty Service Fee
    New iPad
    $299
    iPad 2, iPad
    $249
    You can get the glass replaced at 3rd party repair sources for less $, however, the Apple warranty will be voided.
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
     Cheers, Tom

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    I installed Yosemite and now my computer is slow when logging in. Also when I type my password, a bar appears measuring the process and then all of a sudden the screen images are distorted. After that my home screen appears and everything seems normal. What can I do to fix this?
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    slow at start up, screen is distorted while logging in, it is fine after
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    Report generated April 5, 2015 at 9:42:01 AM PDT
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            BANK 1/DIMM0
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            Color LCD 1280 x 800
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        Hitachi HTS545032B9A302 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (174.85 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 319.21 GB Online
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        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.devguru.driver.SamsungComposite (1.1.0) [Click for support]
        [not loaded]    com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) [Click for support]
            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
        [not loaded]    com.devguru.driver.SamsungACMControl (1.1.0) [Click for support]
        [not loaded]    com.devguru.driver.SamsungACMData (1.1.0) [Click for support]
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        [failed]    com.apple.ucupdate.plist
        [failed]    com.apple.watchdogd.plist [Click for details]
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        [not loaded]    com.google.keystone.agent.plist [Click for support]
        [not loaded]    com.hp.help.tocgenerator.plist [Click for support]
        [not loaded]    com.logmein.LMILaunchAgentFixer.plist [Click for support]
        [not loaded]    com.logmein.logmeingui.plist [Click for support]
        [not loaded]    com.logmein.logmeinguiagent.plist [Click for support]
        [not loaded]    com.logmein.logmeinguiagentatlogin.plist [Click for support]
    Launch Daemons: ℹ️
        [not loaded]    com.adobe.fpsaud.plist [Click for support]
        [not loaded]    com.google.keystone.daemon.plist [Click for support]
        [not loaded]    com.logmein.logmeinblanker.plist [Click for support]
        [not loaded]    com.logmein.logmeinserver.plist [Click for support]
        [not loaded]    com.logmein.raupdate.plist [Click for support]
        [not loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
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        [not loaded]    com.facebook.videochat.[redacted].plist [Click for support]
        [not loaded]    com.google.GoogleContactSyncAgent.plist [Click for support]
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        Android File Transfer Agent    Application  (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
        HP Product Research    Application  (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
        HPEventHandler    Application  (/Library/Printers/hp/hpio/HPEventHandler.app)
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        LogMeInSafari64: Version: 1.0.660 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        LogMeIn: Version: 1.0.660 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        LogMeInSafari32: Version: 1.0.660 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        AdobePDFViewer: Version: 10.0.1 [Click for support]
        SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
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        Flash Player  [Click for support]
    Time Machine: ℹ️
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             4%    WindowServer
             1%    kextd
             0%    ps
             0%    securityd
    Top Processes by Memory: ℹ️
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        120 MB    Safari
        86 MB    ocspd
        82 MB    CalendarAgent
        77 MB    WindowServer
    Virtual Memory Information: ℹ️
        310 MB    Free RAM
        1.89 GB    Active RAM
        1.55 GB    Inactive RAM
        544 MB    Wired RAM
        1.13 GB    Page-ins
        8 KB    Page-outs
    Diagnostics Information: ℹ️
        Apr 5, 2015, 09:32:47 AM    Self test - passed
        Apr 5, 2015, 09:30:05 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-05-093005_[redacted].crash
        Apr 4, 2015, 01:12:41 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-04-131241_[redacted].crash
        Apr 4, 2015, 08:13:57 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-04-081357_[redacted].crash

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         Note: You will need an active Internet connection. I suggest using Ethernet
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