If there is everyone they can resolution the problem to install acrobat XI without install acrobat 8 3D

I have installed acrobat XI (Adobe CC) now there have deleted my installed version from acrobat 8 3D.
I need the 3D Toolkit from acrobat 8 3D
I have chattet 3 times with the adobe support team but there is not competent or qualified.

sorry i need a solution
and sorry they was the first answer from the support team.
The second answer was install acrobat 8 new. But the problem is acro 8 say ther is a other acro with more funktionality. ????
The third answer from support make a new adminitrativ user and install acro 8 new. This may not difference to Step2
The next answer acro 8 is does not supported. My answer i have not problem with acro 8 but i have a problem with acro XI
Next answer buy the third parity modul Tetra 4D. My answer i have buyed acro 8 3D and Adobe CC i wan't buy more software.
Answer do you have more question.
What i question the support when I thinking the answer to know. Is that the best competence from Adobe. Sorry i think better I have make a question to the parkometer

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edgodoy wrote:
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If there is everyone they can resolution the problem to install acrobat XI without install acrobat 8 3D

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