If we can access app history, why not device history?

Hello.
I am an Apple user, IT project manager in mobile apps solutions and I think there is a flaw that could be easily corrected about stolen idevices/locateMyIdevice problems. The answer could be put in the itunes store preferences page.
Saturday night I got attacked and physically aggressed while trying to sell my old Ipad. My physical condition is now better but the thiefs and Ipad are gone. As your website suggested, I went to the authorities on sunday morning, they requested information I no longer have (everything (box, bill of the device) has been stolen) but I thought you might have this info, and you should! I contacted your customer support, they tried really hard to get the missing information - serial/id of the device - we stayed more than an hour on the phone - but in the end, could not find it. They used the same tools as I did (locateIphone, itunes,…)
I have an idea that really could help both police and victims in terms of stolen devices in this situation.
Being in this concrete situation, if I can help on that subject I will be happy to.
This is not a message for bad publicity, your customer support really tried to help, you can remove this message from Asap from your Facebook page, but, I really hope I can speak to someone from IT (or maybe legal as both subjects may be linked). I can explain more the idea by private message and if it can’t be done, at least I tried.
Best regards.

For info we are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you had them registered to your account then their serial numbers should show on your support profile : https://supportprofile.apple.com/
If not then if you have backups of them on your computer's iTunes then you can get the serial numbers from there : in iTunes go into Edit > Preferences (iTunes > Preferences) and on the Devices tab hover your mouse pointer over the device's backup

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If we can access app history, why not device history?

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