If you are having firmware problems, enter h

Question

Ok, if you are having firmware problems, like you can do nothing to your mp3 (in my case Zen Vision: M) or you're stuck in recovery mode because you erased your firmware and now you pc isn't recognizing your mp3 and you can't upgrade you firmware, don't worry, I got trought all of it and my Zen is now working =D I had to do a lot of things in order not to loose my mp3, and one of those things was reinstalling my windows xp =/... took me 2 or 3 days to install everything again and put the whole pc in order, but once it was finally done, I was able to upgrade my firmware, so if you are having this kind of issue, you can reinstall you operational system and it'll go back, at last came back with me But before reinstalling it, here a few things you can do: try to reinstall you USB drives, and when I say reinstall I really meant it! Fully unnistall it, get your motherboard cd drive and install it again, before downloading any upgrade for your USB, try it as it comes from the cd, if it doesn't work, then upgrade your USB drive. Since I had to reinstall everything from my computer, that includes that I had to reinstall SP and SP2, so if reinstalling USB doesn't work, you can also unnistall SP and SP2 and see if that can work, although is pretty hard and annoying to do it, if you really like you MP3 and if you don't want to waste more money on it, I highly advise you to do it. So after you reinstall SP, SP2 and USB and your mp3 is still coming up with firmware error, DON'T WORRY! Go to creative.com, look for support, download, and check for firmware download, they have firmware upgrades, mine goes for the name of Creative ZEN Vision:M 30 GB Firmware .62.02, at http://us.creative.com/support/downl...type=4&x=8&y=9 If still none of these settings worked for you, then you can reinstall your operational system, having in mind that althought it was very simple for me (yeah, I know something about computer and I've reinstalled my XP a ton of times), it can get some people into trouble and it can damage your HD if you have no clue on what you're doing. If that's your case, call someone you trust to do it. You can also find some tutorials at the internet teaching you on how to do it. I hope this can help all of you that had the same problem as I did Anything else I can do for you, just ask.YoursMonttanha

Answer 1

My player is currently stuck in recovery mode. My player isn't supported by the mp3 recovery tool offered on this site. I have been thru 3 micros because of the jack problem. On my 4th episode I finally had a friend that works in computer welding fix the jack for me. It has worked flawlessly for .5 years now until I had this recovery mode freeze happen. I was hoping I would be able to get it going thru the help of Creative or some of the Gurus on this site. Well, I have given up. So, I thought I would go and check out some of the players similar to mine and order a new one. Well I was going to check out a 6 Gig player and they want $250 for it. The new 80 Gig Zune is $250. Not to bring up another player but to me, that is a no brainer. I don't really have any use for a player that big but for the money and what you get compared to what they are offering here, Creative isn't leaving me too much choice. My wife still has a Micro Photo but I guess it will be time for me to step up and try something different. I really like staying loyal, but Creative isn't really giving me any competitive choices to do so. I would like to say thanks to all the nice people on this site. I really appreciate all of the information on here.