If you bought Asurion insurance for your iPhone, cancel it IMMEDIATELY!!!!!

Question

It is the BIGGEST ripoff EVER.
I paid $99 for my iPhone 2 years ago on a promotion, and I have been paying Asurion $10 a month for insurance very since.
When my phone was stolen and I made a claim, the deductible is $199.
The brochure is the Verizon lists 2 deductibles for phones: $49 and $99. The "customer service" ***** with whom I spoke told me that this is not applicable to iPhones. When I asked where this information could be found in the brochure, I was told it was listed on the WEBSITE!!!!!
My phone sells for less $100 on Ebay. Why would I want to pay a $199 deductible to replace it through Asurion.
These people are a RIPOFF!!!!!!! Do not use them. Cancel your insurance if you have it. Spread the word.
I am considering filing a small claims suit against them. If there is a lawyer out there who is looking for a class action suit, here is a perfect one!

Answer 1

I do not see how you have a deductible of 199, the deductible for iphones are actually 169.99, and it is not a verizon service that it goes through, it goes through Asurion, which almost all cell phone providers go through, To be honest, insurance saves alot for the people who have accidents, for a new iphone, you would have to spend about 650.00 for a brand new phone. I'm surprised you would sell your iPhone for 100$, I see most run about 200$ at least. That brochure must be very old because around Winter time, notifications were sent out to all customers around Christmas time, when the 4s came out, I think it was early January Asurion changed the iPhone's deductible, because it is the most targeted phone for being stolen, I think Apple pushed that out actually, lost or stolen or damaged still pays the same deductible no matter what. Insurance usually saves the most when you need the extended warranty though, it covers any internal problems in the phone as long as you have the device, it doesn't expire, but the manufacturer warranty expires after only a year, so it is very beneficial if you think about it, I get insurance on everything, well except Ps3, Walmart's policy isn't very good.