If you can't open links in your email

Apple chat support just helped me solve this problem, hold your power button and the home button at the same time for 15 seconds.  This will reset your iPad and it did work.

Hey,
Try a battery pull.  Things usually start working better after pulling the battery and rebooting.
Doc

Similar Messages

  • Firefox and Thunderbird do not communicate anymore : I can't open links from TB emails ( a href... ) and can't send mail from FF pages (mailto)

    Hi there,
    Please excuse me if a make a few mistakes, I am French ;)
    I come here because firefox and thunderbird are not working together anymore. This is what happens :
    - Firefox and Thunderbird are opened
    - I click on a link in an email
    - A few seconds after that a Firefox windows pops up. The title is : "Close Firefox", the content is : "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
    Second case :
    - Firefox is closed and Thunderbird is open
    - I click on a link in an email
    - A few seconds after that a Firefox windows pops up as expected. Firefox opens the link as expected but doesn't opens the other tabs as usual (when i start FF it re-opens previous tabs)
    Third case :
    - Firefox and Thunderbird are opened
    - I click on a link to send an email (<a href="mailto:......@.....">)
    - A few seconds after that a Thunderbird windows pops up. The title is : "Close Thunderbird", the content is : "Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
    As in the second case, if TB is closed when i click on the mailto, TB opens properly and send the email.
    If Internet Explorer is set as my default browser, it works fine for "Thunderbird -> link -> IE" but the "IE-> mailto -> TB" still doesn't work.
    I already looked up for some answers on google but can't find something which works.
    Thank you in advance for your answers.
    Vincent

    Check the target field in the Firefox desktop shortcut and make sure that you do not start Firefox with the -no-remote switch or have set the environment variable MOZ_NO_REMOTE=1 (Control Panel > System > Advanced > Environment variables).
    Always make sure to start at least the default profile without the -no-remote command line switch.
    If you need to have more than one profile open at the same time then start subsequent instances with the -no-remote command line switch.
    You can not send links from other programs to a Firefox instance that is started with the -no-remote switch.
    In such a case you need to drag links in a Firefox window or paste the link in the location bar.

  • TS3899 All of a sudden, I can't open links in my emails.  Not just yahoo, but others as well.

    For the last 2 or 3 weeks, I haven't been able to open links in my emails.  This includes personal & business accounts.  One is Yahoo & the other is Outlook Exchange.  I've never had any problem before.  It's only on the IPad.  I have 2 other tablets not IPads, a Samsung smartphone, & I have no problem on them.  I can't think of anything I've changed that would cause the problem.  Does anyone have any ideas as to what the problem is and how I can fix it?

    Hey irishman41!
    You may want to try forcing Mail to quit, if you haven’t yet:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    You may also need to try to reset your iOS device using the steps in this article:
    Turn your iOS device off and on (restart) and reset
    https://support.apple.com/kb/HT1430
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • I can't open links in my emails

    Until a few weeks ago I could open links in emails now I can't.

    Hey irishman41!
    You may want to try forcing Mail to quit, if you haven’t yet:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    You may also need to try to reset your iOS device using the steps in this article:
    Turn your iOS device off and on (restart) and reset
    https://support.apple.com/kb/HT1430
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • How do you get the pop up box that ask what you want to open a document with, to not pop up at all when you want to open something from your email?

    When I open a attachment from an email a box always pops up that says what program do i want to open this document with. How do i get rid of this pop up box?

    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    *https://support.mozilla.org/kb/Troubleshooting+plugins
    Do a malware check with some malware scanning programs on the Windows computer.<br />
    Please scan with all programs because each program detects different malware.
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
    *SuperAntispyware:<br>http://www.superantispyware.com/
    *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
    *Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
    *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
    *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
    You can also do a check for a rootkit infection with TDSSKiller.
    *http://support.kaspersky.com/viruses/solutions?qid=208280684
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • Yet AGAIN! "You can't open your current photo library using this version of iPhoto"

    I have read every thread on this topic I could find in these forums, and tried most solutions, and I still can't get iPhoto to work. 
    Equipment:  MacBook Pro June 2010, OS 10.6.8.  Bought a Macbook Air February 2012, OS 10.7.2
    Not sure why, but I can't open iPhoto.  Here's what I have tried.
    Original message on MBPro:  "You can’t open your current photo library using this version of iPhoto". 
    1.  Tried to rebuild library as per this thread https://discussions.apple.com/message/8429269#8429269.  I get the list of checkboxes, but when I hit "okay" I get the same "you can't open your current photo library ..." message again.
    2.  Ran software update - no sign that iPhoto is out of date.
    3.  Copied new version of iPhoto from brand new MBAir to MBPro, replacing older version .  Got same "you can't open your current photo library ..." message again.
    4.  Tried to rebuild library using new version of iPhoto - guess what - same message.
    5.  Downloaded free trial version of iPhoto Library Manager as suggested in the thread referenced above.  The dmg loads to my desktop just fine but nothing happens when I click on it -- this has never happened before.  Perhaps it is looking for iPhoto, which of course I can't get to work.
    So I have been unable to access my old iPhoto library with (sob) thousands and thousands of family photos in it.  I run TimeMachine on to an external hard drive every hour so I hope that if my iPhoto library is corrupted, there is a safe copy on that external drive ...
    Between this hassle -- hours of time wasted -- and recent debacle of upgrading iTunes which erased my library and all of my playlists, which also took hours and hours to restore ... my 25 year devotion to Apple products is taking a major hit.  I'm getting very weary of heart-pounding fear every time a new software upgrade arrives ... but that's a topic for another time. ;-)
    Thank you very much indeed for all suggestions.

    I'm going to start from scratch as  the link you references is very, very old.
    Try this:  launch iPhoto with the Option key held down and try to create a new, test library and import some photos. If you are able to then the problem lies with your current library. If you get the same message then maybe the iPhoto application is the problem.
    Try the following again:  make a temporary, backup copy (if you don't already have a backup copy)  of your library and apply the three fixes in order as necessary.
    Fix #1
    1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your HD/User/Home()/ Library/Preferences folder.
    2 - delete iPhoto's cache file, Cache.db, that is located in your HD/User/Home()/Library /Caches/com.apple.iPhoto folder. 
    3 - launch iPhoto and try again.
    NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto.  You'll also have to reset the iPhoto's various preferences.
    Fix #2
    Launch iPhoto with the Command+Option keys held down and rebuild the library.
    Select the options identified in the screenshot. 
    Fix #3
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download iPhoto Library Manager and launch.
    Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
    If all of these fail there's one more option:
    Start over from scratch with new library
    Start over with a new library and import the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from your original library as follows:
    1.  Move the existing library folder to the desktop.
    2. Open the library package like this.
    Click to view full size
    3. Launch iPhoto and, when asked, select the option to create a new library.
    4. Drag the each subfolder in the Originals folder (iPhoto 09 and earlier) or the entire Masters (iPhoto 11) folder from the iPhoto Library on the desktop into the open iPhoto window.
    Click to view full size
    This will create a new library with the same Events as the original library but will not keep the metadata, albums, books slideshows and other projects.
    OT

  • I have the current iPhoto when I try to open it I get an error message You can't open your current photo library using this version of iPhoto

    You can’t open your current photo library using this version of iPhoto.
    I am using the current iPhoto and O/S 10.8.2

    Make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and  apply the two fixes below in order as needed:
    Fix #1
    Launch iPhoto with the Command+Option keys held down and rebuild the library.
    Select the options identified in the screenshot. 
    Fix #2
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download iPhoto Library Manager and launch.
    Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
    OT

  • Can't open iPhoto after installation .Displays message :You can't open your current photo library using this version of iPhoto

    Can't open the program after Installing . Shows message " You can't open your current current photo library using this version of photo.
    Made several attemps in fresh instalaltion without any success.

    So I assume it is version 9.3, not sure?
    Look at the application in the Finde, if you cannot launch it.
    Select your iPhoto application in in the Applications folder and use the command "File > Get Info". What does the Info panel show in the "General" brick?
    If it says 9.4.3, try to launch iPhoto by clicking the iPhoto icon in the Applications folder. Does that work?

  • You can't open your current photo library using this version of iPhoto.

    I tried to open iphoto this morning and recieved this message: "iphoto damaged or incomplete." There was also a white circle with a slash through the icon in both dock and applications folder.  Recently I had loaded idvd from ilife since it was not included on my MBP.  I reinstalled iphoto using the disc and then the following began to occur.
    I received this message when I tried to launch iPhoto after reinstalling. Yesterday it was working fine. "You can’t open your current photo library using this version of iPhoto." It gave me the option of quitting but nothing else.
    I followed directions on another thread to rebuild using the database by holding down command+option while launching iphoto.  None of my folders came back and all the photo boxes are empty, although there are dates.
    I do have a backup on an external but am not sure how I would restore using that (I've never had to in the past).
    This is iphoto 11 - version 9.1. I am unsure how to check what version was installed when I purchased this MBP (Nov. 2012). I am also runnign OSX 10.8.3
    Is there anyway to remove the update and recent install and revert to what I had yesterday? Or even two days ago?
    Any help would be appreciated. I don't want to have to re-create my folders.
    Thanks in advance!

    When you installed iDVD, you must accidentally also have reinstalled and downgraded iPhoto.
    This is iphoto 11 - version 9.1. I am unsure how to check what version was installed when I purchased this MBP (Nov. 2012). I am also runnign OSX 10.8.3
    You have two options, either delete your current iPhoto version and reinstall iPhoto from the AppStore, or go to the -menu and run Software update to upgrade your current iPhoto version to iPhoto 9.4.3, the current version.
    To reinstall: See this document http://support.apple.com/kb/ht4718
    Scroll down to the paragraph: Restoring iLife applications after Internet Restore of OS X Lion or OS X Mountain Lion
    It explains how to reinstall the bundled iLife applications, that came preinstalled, from the AppStore.
    Regards
    Léonie

  • After installing ilife '11 when i opened iPhoto its display a message"You can't open your current photo library using this version of iPhoto, what can i do sir??

    i buy apple mac book on 12.04.2012, mac osx 10.7.2, 500gb hdd,4gb ram, i installed ilife '11 in it, after installing ilife '11 when i opened iPhoto its display a message"You can’t open your current photo library using this version of iPhoto,You have made changes to your photo library using a newer version of iPhoto. Do you want to quit and use the latest version of iPhoto, or do you want to create a new photo library?  but option coming only quit, when i check for software update it shows ur software is up to date, waht can i do sir, how can i use my iphoto???

    Make sure you are updated to the latest version - 9.2.1
    LN

  • I did a restore on my Imac and now it says You can't open your current photo library using this version of iPhoto.So when I go to apps icon they want to charge me 14.99 for new Iphoto

    I did a restore on my Imac and now it says You can’t open your current photo library using this version of iPhoto.So when I go to apps icon they want to charge me 14.99 for new Iphoto

    It would help if you would answer questions and give information rather then constantlhy complaining
    You do not need to purchase anything - but to help you you do have to supply the requested information
    Have you installed iPhoto from the DVD that came with the computer or from the App Store?
    The answer to this is critical to helping you  --  please answer
    WE probably also need to know exactly how you "restored" your Mac and why youneeded to restore it
    LN

  • I've backup  my iPhoto on WD My Passport.  When I try to pull up the photos from the external hard drive onto a different computer,  it says "You can't open your current photo library using this version of iPhoto."  It says I have to use a later version.

    After backing up my photos on a My Passport hard drive I can't open iphoto from the hard drive.  It says "You can't open your current photo library using this version of iphoto.  You have made changes to your photo library using a newer version of iphoto. Please quit and use the latest version of iphoto."  I have done all the upgrades for iphoto.  Anyone know what I'm doing wrong?

    What versions of iPhoto and OS X are on each computer? You can find out by going to your iPhoto application (from the Applications folder), clicking it once to highlight it, and click cmd-i to open its information window. The version number is in the General tab.
    Your version of OS X can be found from the Apple menu, then About This Mac.
    The latest version of iPhoto (9.5.1) requires OS X 10.9, so if you have an older version of OS X on that computer, you will have to upgrade to Mavericks and then upgrade to the newer iPhoto.
    Matt

  • When opening the latest version of Iphoto an error message appears that says; You can't open your current iphoto library using this version of Iphoto. You have made changes to your photo library using a newer version of iphoto. Please quit and use the lat

    When opening the version of Iphoto i have an error message appears that says; You can't open your current iphoto library using this version of Iphoto. You have made changes to your photo library using a newer version of iphoto. Please quit and use the latest version of iphoto. What? If I can't open the current library using the latest version of iphoto, and I am asked to make changes the the newest version!!! I'm asked to run in circles chasing my tail...I had a new hard drive installed about 6 weeks ago. I am running MAC OS 10.5.8

    What version of iPhoto do you have? If you're on 10.5 then you're not running the latest iPhoto
    Any chance that the library was opened with another version?
    Simplest solution will be to just restore from your back up.

  • I cant open iphoto -You can't open your current photo library using this version of iPhoto.

    i cant open iphoto -You can’t open your current photo library using this version of iPhoto.

    There seems to be an answer already here
    https://discussions.apple.com/thread/2307834?start=0&tstart=0

  • You can't open photo library using this version of iphoto. you have made changes to your photo library using a newer version of iphoto. please quit and use the latest version of iphoto

    you can't open photo library using this version of iphoto. you have made changes to your photo library using a newer version of iphoto. please quit and use latest version of iphoto. iphoto 11 is installed.

    This is a message you got?
    If so, as your post isn't clear, it may be a bogus message caused by a corrupt database.
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
    Regards
    TD

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