If you cannot install or run iTunes 7.5, you may try this

1. If the installer complains that it cannot find itunes.msi or cannot remove previous iTunes or Quicktime, try exit any running iTunes or Quicktime application, remove all iTunes and Quicktime (including Apple mobile device) installation registry entries (and other corrupted installations) with Windows Installer cleanup utility (http://support.microsoft.com/kb/290301) and manually remove c:\program files\itunes, c:\progrom files\quicktime (and c:\program files\common files\apple if it exists) folder (the exact path may differ depends on where you install Windows on), then run the iTunes 7.5 installer again.
2. If iTunes 7.5 crash on opening and Quicktime player also crash or malfunction, this is the problem of the included Quicktime 7.3. remove it in Add/Remove Programs (XP/2003) or Programs and Features (Vista) and try download and install an older Quicktime (7.2 (http://www.apple.com/support/downloads/quicktime72forwindows.html) , or 7.1.6 (http://www.apple.com/support/downloads/quicktime716forwindows.html) if you use incompatible driver of nVidia 7/8 series display card and/or some RAID configuations).
3. If you still have problems try set Quicktime to safe mode (open Control Panel\Quicktime, select Advanced and select Safe Mode (GDI).)
somebody reported that iTunes 7.5's CD-ROM related features cause BSOD on some systems. Currently no way can fix this.

It's bundled with 10.5.3 and newer and can't be installed separately on those OSes.
(59310)

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When I connect my Iphone 5 to sync with my Itunes on my PC I get a message- This Iphone cannot be used because required software is not installed. Run Itunes installer to remove itunes then install itunes again.

When I connect my Iphone 5 to sync with my Itunes on my PC I get a message- This Iphone cannot be used because required software is not installed. Run Itunes installer to remove itunes then install itunes again.

After uninstalling and reinstalling Itunes- issue was fixed. Thanks!

I cannot install or uninstall itunes. I get error message 2324?????

I cannot install or uninstall itunes. I get error message 2324?????

You might need to run the Windows installer cleanup utility....start the troubleshooter for assistance at the following link: http://support.microsoft.com/kb/2438651/

I can't install the new itunes after downloading the message says "this saftware requires mac OSX 10.6.8 or later. I have a new iphone 5 that I can't use until I update my itunes. What do I do?

I can't install the new itunes after downloading the message says "this saftware requires mac OSX 10.6.8 or later" I have a new iphone 5 that I can't use until I update my itunes. What do I do?

You will need to Upgrade to Snow Leopard to get a Compatible version of iTunes to Sync your Device.
Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...

I need to reinstall my Final Cut Express. I have a version of 3.5 and then an upgrade to 4. Somehow I have managed to mislay the serial No for 3.5 so cannot install. Does anyone know how I can resolve this.

I need to reinstall my Final Cut Express. I have a version of 3.5 and then an upgrade to 4. Somehow I have managed to mislay the serial No for 3.5 so cannot install. Does anyone know how I can resolve this.

If version 4 is an upgrade only, you will have to have the serial number of the 3.5 full version.
If you can't find it try contacting Apple with your proff of purchase, they may be able to help.
Al

HT1351 I cannot add video to itunes and my iphone i see this warning" Example' was not copied to the iPhone because it cannot be played on this iPhone.

I cannot add video to itunes and my iphone i see this warning" Example' was not copied to the iPhone because it cannot be played on this iPhone.

Hi akbar.joya,
If you are having issues transfering video to your iPhone, you may find the following article helpful:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
http://support.apple.com/kb/TS1497
Regards,
- Brenden

TS3212 i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do i d

Please answer with in the next 5 minutes
Thank You!!

sorry to bother you.. but did you get any tips or answers on how to fix the issue you had in relation to your question.. by any chance.. (TS3212 Re: i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do i do??)
Sep 13, 2012 5:17 PM

TS3212 Re: i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do

TS3212 Re: i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do i do??Mar 6, 2014 7:07 AM (in response to pdsechser)

sorry to bother you.. but did you get any tips or answers on how to fix the issue you had in relation to your question.. by any chance.. (TS3212 Re: i am trying to buy a song on itunes and every time i try this always pops up "payment information required tap to continue sign in" and the payment info shows up and them doesnt do anything then i try again and the same thing happens!!! What do i do??)
Sep 13, 2012 5:17 PM

Cannot install or uninstall iTunes

When I tried to install the new V10.2 over 10.1.1.4 I continually got a message stating "The path to "c:.......iTunes64.msi" cannot be found. Verify that you have access to this location and try again, or try to find the installation package "iTunes64.msi" in a folder from which you can install the product iTunes.". I checked the path and the file is where it says it should be. So, I moved the file to the desktop and tried to run if from there but got the same message. So I tried to uninstall iTunes as suggested in the online support but couldn't uninstall as I got the same message. Now iTunes won't run at all. Help.

"c:.......iTunes64.msi" cannot be found. Verify that you have access to this location and try again, or try to find the installation package "iTunes64.msi" in a folder from which you can install the product iTunes.".
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.

Can't install or run itunes or quicktime in Windows

First, I own several Macs and one Windows machine. The problem is with the Windows machine (and yes I downloaded the Windows version, hehe).
I've actually been having hard drive trouble with this machine, so this is a fresh installation of the OS, which is Windows XP Pro x64, fully updated as of today. Due to all of my attempts at trouble shooting my hardware problems, I've reinstalled the OS several times, along with itunes and quicktime, and the installations all worked each time (minus the drive failure part, hehe), *except for this time*. Now that I'm using an apparently good drive, I can't get quicktime and itunes to work.
What they do is install, with or without error. If they install with an error, it's a -3 error, or something like that. They never run. I mean, I click on the icons, and all I get is an hourglass, and then nothing (sometimes I get a crash report that is meaningless to me, oh and one time I got an error about some file called run32.dll or something). I can't uninstall the software because whenever I try, it says it completed, but upon rebooting, the stupid quicktime icons are still there (although I think it manages to remove itunes but I'm not 100% sure). There is an uninstaller in the quicktime folder, but even it won't run.
I run Avast antivirus, but I have always been running this and it never caused problems before. I am a low risk when it comes to getting infected with stuff anyway, because I'm very careful when I use the internet (I don't think I've ever seen a piece of spyware before in my life, or a virus), I'm behind a NAT router that has all ports closed, and I've turned off certain network features on this machine that would normally make it highly insecure.
I've tried that Windows Installer Cleaner thing, but that didn't do anything.
I'm not having any trouble with any other piece of software.
Any suggestions? This isn't a huge issue for me, since I have other computers I can run itunes on, but it's really bugging me in a way because it was working fine literally just a couple of days ago. Now that I've reinstalled the OS yet again, though, it won't work.
Windows XP Pro x64

oh, i know what you mean ... we don't have your specific problem, but the noir household counts itself amongst the ranks of people who had their Outlook Express address books blown up by KB911567.
we've had mixed success with trying to convince Windows Update to stop reinstalling that beast. so we're also planning to implement the following strategy from the latest PCWorld's bugs and fixes column (it appears to be for standard XP, but fingers crossed it should work for x64 too):
Set Windows Update to automatically download patches, but to install them only when you say so. Open the Control panel, choose System, and then click the Automatic Updates tab. Select Download updates for me, but let me choose when to install them, and click OK.
then do custom installs of downloaded updates. then we can check to see if the beastly ones have somehow made their way back onto the list of updates that XP wants to install.
( ... there seem to have been a lot of Windows-update-related problems, lately ... but perhaps it's just that a bunch of them are hitting me where i live, so i'm noticing them more ... )
love, b

Error code 2330. I cannot install or uninstall itunes HELP PLEASE

I've tried SEVERAL times to download & update my itunes and keep getting error code 2330. As suggested in other Q&A's, I've run disc check to clean the hard drive, but that's as far as my knowledge goes. I can neither install or delete itunes. What can I do ? There must be a fix, how do I find it ?

You might need to run the Windows installer cleanup utility....start the troubleshooter for assistance at the following link: http://support.microsoft.com/kb/2438651/

Can't Install/Uninstall/Run iTunes

Okay, so I'm stumped. I downloaded iTunes, it ran fine for a day, made my cd-rom stop working and being identified, and now it won't even run. It acts like it is trying to install itself again. I click on the icon and the installer pops up. Then I get a window that states "iTunesHelper.Resources" is not a valid short file name. The only option to click on is "Ok", so I click that. Then another window immediately pops up titled "Probem with Shortcut". In it, it tell me that there was a fatal error during installation. The only option to click on is "Ok", so I click that. Nothing else happens, and the same exact thing happens if I try to re-download, re-install, or uninstall iTunes. What in the heck is going on??? I'm literally stuck with nothing at all to do!

It acts like it is trying to install itself again. I click on the icon and the installer pops up. Then I get a window that states "iTunesHelper.Resources" is not a valid short file name. The only option to click on is "Ok", so I click that. Then another window immediately pops up titled "Probem with Shortcut". In it, it tell me that there was a fatal error during installation.
Bit of a long explanation, I'm afraid.
The iTunes desktop shortcut (and I believe the one in your Start menu), are a special variety of shortcut known as an "advertised shortcut". When you click on them, prior to launching iTunes, it checks against the database (in your iTunes.msi file) of what program files and registry entries and whatnot for iTunes ought to be installed on your PC. If it finds that something is missing on your PC, it does a repair install of iTunes in order to try to replace the missing iTunes program files, registry entries and whatnot. That repair install is what is going on with the "Configuring iTunes" message you're seeing when you go to launch iTunes.
Unfortunately, there's some problem with the iTunes.msi on your PC, and that's producing the error message you see when you try to run iTunes. And the same issue with the iTunes.msi is causing the messages when trying to install a higher version or uninstall iTunes.
So we're going to have to try uninstalling iTunes by other means than the "Uninstall a program" control panel in order to get past this.
These instructions are for a 64-bit Vista.
Download and install the Windows Installer CleanUp utility from Microsoft:
http://support.microsoft.com/kb/290301
Now run the utility ("Start > All programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove". Quit out of CleanUp.
Next, we'll remove leftover iTunes program files and folders.
Restart the PC.
After the PC restarts, go "Start > Computer".
In Computer, open "Local Disk C:" or whichever disk program files are installed on.
Open the "Program Files" folder.
Right-click the "iPod" folder (if it exists) and select "Delete".
Right-click the "iTunes" folder (if it exists) and select "Delete".
Go back into "Local Disk C:" or whichever disk program files are installed on.
Open the "Program Files (x86)" folder.
Right-click the "iPod" folder (if it exists) and select "Delete".
Right-click the "iTunes" folder and select "Delete".
Empty your Recycle Bin, restart the PC again, and try another iTunes install. Does it go through properly this time? If so, does iTunes launch properly this time?

My ipod touch cannot be reconised on itunes a box apears which says this ipod cannot be used because the softwareis not installed .unistall itunes and reinstall this i do to no avail

my ipod touch cannot be rceconised on itunes this come up the ipod touch cannot be reconised besause the software is not installed use the installer to uninstall itunes ane reinstall this i have done still not working

This might help restart it http://support.apple.com/kb/TS1567

Cannot install windows, starting to get really pissed off with this PLEASE HELP

ok, i'm starting to get agitated with this.
i cannot install windows XP, 2003, OR Longhorn on my machine.
right now, i have the following setup:
msi 865pe neo2 motherboard
intel p4 3.2ghz w/HT (factory HS/Fan currently)
1 dimm of PC3200 crucial DDR400
30GB maxtor HD plugged into primary IDE
pioneer dvd/cd drive as sencondary IDE
alps 3.5" floppy drive
antec true blue 480wt PSU
i do the following:
format with maxtor cd
boot from OS cd
start setup, reboot, continue
the farthest i can get is 'registering components/completing installation' i either get a blue screen stop error which isnt the same everytime, or it just locks up and doesnt do anything.
ran the memtest checker and get errors on test #4
i had a DIMM of kingston that gave the same errors, so i RMA'd it and got another. same errors, so i RMA'd again and got a Crucial stick. same errors.
so i RMA'd the motherboard since i figured it had to be that. and it improved from the problems i had earlier. (the problems i had before were worse before.)
below are my BIOS settings. SOMEONE WHO KNOWS PLEASE HELP ME!
advanced bios features:
quick boot - enabled
boot order - floppy, cd, HDD
full logo - disabled
s.m.a.r.t - enabled
num-lock on boot - enabled
floppy swap - disabled
floppy seek - enabled
save rom to HD - no
boot to os/2 - no
hyper threading - disabled
mps revision - 1.4
apic acpi sci irq - disabled
cpu l1 & l2 cache - enabled
bios cacheable - disabled
c000, 32k shadow - disabled
advanced chipset:
dram timing...
configure by spd - enabled
(i dont know what to set timing to, nothing anyone has since said helps)
integrated perfs:
usb controller - enabled (same errors if its disabled too so its not USB)
usb device legacy support - disabled
on chip IDE:
operate mode - legacy mode
ata config - pata only
sata keep enabled - yes (for sata drive i have, error either way)
pata channel selection - both
onboard ethernet, 1394, prmoise ide and audio all DISABLED
pc healt status:
cpu - 49°C/120°F (idle sitting in bios)
system temp - 28°C/82ºF
cpu fan - 2678rpm
nb fan speed - 6490rpm
vcore - 1.456 up to 1.502
3.3v - 3.232v
+5.0v - 5.003v
+12v - 11.680v
-12v - -11.743v
-5.0v - -4.826v
battery - 2.896v
+5V SB - 4.945
freq/voltage control
Dynamic OC - disabled
cpu ratio locked
dram freq - auto
spread spectrum - enabled
cpu bus clock - 200
ddr clock (grayed out) - 400
adjust agp/pci - 66.66/33.33
cpu vcore adjust - no
cpu vcore (grayed out) - 1.5500v
ddr power voltage - 2.65v
agp power voltage - 1.50v
SOMEONE PLEASE HELP ME!!!!!
i'm running out of time, money, patience.
if it cant be solved i'm going to set myself on fire!

Quote
Originally posted by REILLY875
Do NOT try the 250 Watt PSU!!, As "Wonk" said if you happen to Blow it, the PSU will most likely Take out the Mo-Bo with it! And maybe the CPU to, due to the Voltage Spike you would get ...I would not put to much Credence into the fact that as of now the +12V and the +3.3V Rails are reading a little low,(I say this because it is indeed a ANTEC), as this could be the Monitoring Hardware, or the Software that might be reading wrong....If I where you I would First set the Memory Timings Manually to 3-4-4-7-8, And up the DRAM (VDIMM) Voltage to 2.7 Volts, and if it still wont Load, I would Definitly try a different DIMM Slot, and Rince and Repeat .....If you dont mind me asking , Why are you running with just 1 Module?....Is it on purpose or are you saving up for More?................Sean REILLY875
yea, i dont plan to run the 250. im gonna wait for the new 480.
thanks for the info about ram timings as well. i havnt gotten any solid answers about what to set it to.
even with new mobo and ram, i'm getting errors in memtest86 #4 test as i always have. i've tried different slots with same problems.
i only have one module because i dont want to waste anymore money on a non-working system. once i get it up and running i'll add another 512.

"I cannot add video to itunes and my iphone i see this warning "Example' was not copied to the iPhone because it cannot be played on this iPhone."

I'm having this same problem, except the option to "create iphone/ipod version" is greyed out and I can't select it. I tried to sync it after I noted that, but the same "cannot copy video" message came up.

Hi akbar.joya,
If you are having issues transfering video to your iPhone, you may find the following article helpful:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
http://support.apple.com/kb/TS1497
Regards,
- Brenden

If you cannot install or run iTunes 7.5, you may try this

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