If you cannot send and receive MMS messages and had an original iphone...
Call At&t to resolve it.
There is a known problem where At&ts system is still showing the iPhone as the original 2g which is not allowed to send MMS.
In my case customer service showed it as the 3g but tech support showed it as just iPhone (should be iPhone 3g). Tech support said it was a small group of customers that were effected.
Bottom line: If restore and reset and any other thing you've tried doesn't work, take 15 min and call At&t.
SMS/MMS are carrier features so take it out with them.
We cannot help here.
Similar Messages
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Cannot send or receive MMS messages!!
I cannot send or receive MMS messages on my BT mobile HTC S620. Also I keep getting the BT Set-up screen yet it won't proceed past the first step of four! I have re-set this handset back to factory settings and updated the software via computer/download, however, I cannot find a solution to get my MMS messages! Help please? (By the way wireless, emails and SMS messages work fine.)
Solved!
Go to Solution.Sounds like something has gone wrong with regards to the MMS settings and looks like you'll need to re-enter them.
The settings I found for it as follows:
Access point name: mobile.bt.uk
Username: user
Password: btmms
Authentication: Normal
Data bearer: GPRS
Gateway IP address: 212.183.137.012 or 62.239.21.123
Session mode: Permanent
URL address: http://mms.bt.com/servlets/mms or http://mmsc.btmms.co.uk:8002
We have also been told that the following settings may work for a corporate BT Mobile: APN: btmobile.bt.com , username:bt , password:bt, port:8799 , IP address:212.183.137.12
My Motto:
Going to kill my HomeHub 2 very soon. -
Help me please... Since moving my iPhone 4S with iOS 7.0.4 to straight talk I cannot send or receive mms messages. How can I fix that?
Since Straight Talk, using a GSM iPhone is not "officially" supported, you're gonna have to configure the APN settings manually. Go here:
http://www.unlockit.co.nz/unlockit/
This site is a collection of APN setting for unsupported GSM carriers. This is a good place to get the correct settings for your phone. -
Cannot send or receive mms messages iphone 3gs
I have an iPhone 3GS running iOS 6.1.6 the phone is locked to AT&T. I use a Straight Talk SIM and have, voice, data, and Text but cannot send or receive MMS. I have gone through the APN update for Straight talk and even talked to spoke with a tech support rep. He said that he adjusted the APN settings for my SIM card and still not able to send.
SMS/MMS are carrier features so take it out with them.
We cannot help here. -
Cannot send or receive text messages and calls
For the last couple of hours my iPhone 5s has been struggling to send and receive calls and texts. havnt been able to call ee due to this.
Hi ,
Is this still a problem?
Have you tried a different area at all?
Thanks. -
Can i send and receive mms messages in my ipad ?
how i can send and receive mms messages in my ipad?
You should be able to do this through the iMessage app if the other person is connected through an apple device If not however there are plenty of apps on the app store that you would be able to use to send pics as long as the other user has a smart phone (does not have to be apple)... for example WhatsApp, Kik, Skype etc Hope that this helps!
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I have a new iPhone 5 version 8.1 - incoming caller ID does not work and I cannot send or receive SMS messages. ISP says everything is active on their side. I have just upgraded from Samsung with the same phone number and services. Help?
Hi cggturner,
I'm sorry to hear you are having issues with iOS 8.1. If you are still having issues with Caller ID and SMS Messaging, you may find the troubleshooting steps outlined in the following article helpful:
iOS: Troubleshooting Messages
Regards,
- Brendnen -
I cannot send or receive text messages from other iPhone users. I don't get an error I just don't receive any messages and the other users do not receive mine.
Reset the devices: Hold down the home button along with the sleep/wake button until you see the apple, then let go.
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Since the latest update to 4.4.4 I can no longer send or receive MMS messages. What gives????
DrEvey,
Let's get your MMS messages sending and receiving again! Are you receiving an error message? Has this been occuring everywhere? Is your cellular data turned on? Please share some details so we can further assist.
TrevorC_VZW
Follow us on Twitter @VZWSupport -
I cannot send or receive text messages to my family which are all connected to my bill. We were are able to text and recieve before but now it has stopped working. We are able to text and recieve from other people outside our billing group. Please help.
Each of you needs a unique Apple ID for messaging, Facetime & iCloud.
Go to appleid.apple.com to create new Apple IDs.
Also:
How to change the Apple ID on my iOS Device
Settings > iTunes & App stores.
Tap your AppleID, sign out then sign back in with new AppleID.
Settings > Facetime.
Tap your AppleID, sign out then sign back in with new AppleID.
Settings > Messages.
Turn off iMessages then turn it back on with new AppleID.
Settings > iCloud.
Delete the account then turn it back on with new AppleID. -
Cannot send or receive text messages on Pantech Breakout
I cannot send or receive text messages on my pantech breakout. Anyone know the solution
There could be many reasons - and you've given us no clues. Let me ask you some questions that may help us find a solution:
Is this a new phone, or a new account?
Did you recently port your number to Verizon from another carrier?
Did you recently change your plan?
Have you been able to send and receive text messages, with this phone or another Verizon phone?
A few background details will help. -
Iphone 4 cannot send or receive text message
I just got my iphone 4 yeaterday. Everything works fine except for the text messages. I can make and receive call, but cannot send or receive text messages. Does anyone have this problam?
After I hit "send", it sounds message sent successfully, but my friend did not get it. Also I asked my friend to send one to me, nothing!it's a software issue... a lot of customers are having all kinds of issues with their new iPhone 4. But, don't be dismayed, there may be a way to fix it.
some ideas is trying going to settings -> general -> rest -> then tap on "Rest Network Settings". This will then rest all the of network settings, and hopefully fix transmitting and recieving issues that you may have with your iPhone. -
Cannot send or receive pic messages (lg cosmos)
my husband and i both have lg cosmos phones. we're on vacation (still in the US) and cannot send or receive picture messages all of a sudden. we can send and receive TEXT messages, just not picture messages. the same thing happened to my mom when she was here (she has a samsung). is it just the area we're in or what? why can we send texts and not pic messages???
Check your signal and type of coverage... if it's 1X then all you have is text messages; if it says 3G then pics (which actually use a data connection, but count as text messages) are OK. if it says Extended coverage or Extended network or Roaming, then pics won't go until you reach an area where there is a strong enough DATA signal to send/receive pics.
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Nokia E71 Cannot send or receive MMS
Help.
I cannot send or receive MMS on my Nokia E71.You have to contact your mobile operator since they have the configuration data (which is operator specific).
Maybe if you let us know what your operator is (with the country) somebody might be able to help you.
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
The day we stop improving is the day we stop being good. -
Cannot send or receive photo messages on iphone 3GS
Cannot send or receive MMS on my Iphone 3gs
troubleshooting message http://support.apple.com/kb/ts2755
if the link doesn't help, then do as pvonk suggested.
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