If you forgot your security questions and you pressed the reset button which is supposed to send you an email but didn't
If you forgot your security questions and you pressed the reset button which is supposed to send you an email but didn't
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID
Similar Messages
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What do you do when you forgot your Security questions
What do you do when you forgot your Security questions an you can't download any thing
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98197) -
How do you change your security question and answer
How do you change your security question and answer?
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
Cheers, Tom -
When you forget your security questions and they ask to send an email to another account to recover the security questions ...how do you change that email?
You won't be able to change your rescue email address until you can answer your questions, you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address for potential future use : http://support.apple.com/en-us/HT201356
Or if it's available in your country you could change to 2-step verification : http://support.apple.com/en-gb/HT5570 -
Forgot your security questions and there was no alternative to email what to do please reply
Forgot your security questions and there was no alternative to email what to do please reply ,,
I do not know retrieved questions of security and there was no alternative to this email account in Alabestor
[email protected]You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(109187) -
hi, i move from us to iran, and i forgot my security questions ,and i can't reset it, what can i do?
Apple ID security issues -
Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account
holder. You can set it up so that Apple calls you, either immediately or at a
time convenient to you.
1. Go to www.apple.com/support
2. Choose Contact Support and click Contact Us
3. Choose Other Apple ID Topics and choose the appropriate topic for your
issue
4. Follow the onscreen instructions -
pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email.
<Email edited by Host>We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
The reset link will only show if you have a rescue email address on your account - an alternate email address is a different address/setting on an account, and it's not used for resetting security questions.
If you aren't getting the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I forgot my security questions and cant get the link to reset them by email
I forgot my security questions and cant get the link to reset them by email. Can someone help me?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(109220) -
Hi i forget the security questions and i click the reset link but there is no email i recieve
hi i forget the security questions and i click the reset link but there is no email i recieve
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(108705) -
how do you change your security questions/answers if it does not show the link forgot answers
Hi, Morganr2954.
Thank you for visiting Apple Support Communities.
I understand that you want to reset your security questions. Here is an article I would go though for this.
If you forgot the answers to your Apple ID security questions
http://support.apple.com/en-us/HT201485
Cheers,
Jason H. -
I need to download a song on my new iPhone but iTunes doesn't reconize this device cause I have never used my apple id on it so I have to type in my security questions and I forgot the password how do I reset them WITHOUT knowing the password
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
How do you change the email destination when you forgot your security question?
Hey! First of all, Thank you for noticing my post! Haha
Alright.. Soo.. This Apple ID was made a long time ago since my iPhone 5 was bought. I was planning to buy an ingame item but Vertification was needed so I was like yeah ok sure. XD Then it started giving me Security questions.
I'm extremely sure I forgot both of the answers to my Security Questions so I decided to change it.
I Went to Appleid.apple.com, logged in successfully, pressed the forgot the answer and it was said to sent to a YAHOO Email.
I used to have this Yahoo Email but I forgot about it since Yahoo decided to deactivate due to inactivement so now I can't change my security answers so I can't proceed with my purchase.
I was wondering if there's a way to change the email ( yahoo ) to my current gmail since I'm way more active on it and I
can access it easier..?Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a rescue email address or a Security Questions issue, then see:
If you forgot the answers to your Apple ID security questions - Apple Support.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
What can you do if you forgot your security questions?
Im trying to buy an app but i forgot my security questions PLEASE HELP!
https://iforgot.apple.com/
They'll send you an email with instructions to reset your password. -
So, I forgot my securtiy question and it showed 2 of the questions. And I totally forgot about the answer to them. So what did I do? Well,I clicked on the "I forgot" then it sent my to login to my apple id. I did. I went and clicked on "Password and security" and I clicked on the I forgot my answer link. And it says " email sent" so I check on my main email address and I dont see it. I checked in the spam box and still nothing.Then I chcked on my secondary email address and I repeated the same thing and still nothing. I kept doing this for 5 hours now. I stopped cause I was getting mad. so I stopped and waited week later and did the process again and I still don't have the darn reset securtiy email yet. So ANYONE and I mean ANYONE whose s expert or has this happened to you before please help me! D:<
Go to https://expresslane.apple.com ; select 'iTunes' in the first column
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
HT1689 how do you change your security questions and answers when you've forgotten them?
baldy
See this previous discussion:
recover answers to security questions: Apple Support Communities
and maybe here:
Can I change the answers to the security questions for my Apple ID?
Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.
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