If you go to the apple store..

Is it easy to get an exchange?
I bought my ipod at target and it's been about 3 months..
but I don't have any receipts left..
my ipod has a faulty scroll wheel.. the button presses in too much. anywho, it's still under warranty and I'm thinking of taking it to an apple store. I was trying to get a repair thingy via internet but I was guessing it would be better to just take it to the store.
So.. is it easy to get an exchange? do they exchange the product then and there? or do I have to wait until one comes in the mail?
I was wonderinf since I've heard they exchange your product by giving you a refurbished one.. so.. I'm not sure if they have those ready at the store...
Anywho, I'm wondering if they will even exchange my mini..
I didn't realize at first but compared to the one displayed, the buttons felt.. weird.. so.. hmmm..
yeah.. I would appreciate your responses!

Hyun---
It is fairly easy to get a replacement. If you are very unhappy with the way your iPod is working, express your frustration, explaining that you payed a lot of money for this, and it isn't working the way it claims to. I have resorted to getting a replacement due to battery failure in the past, and that is the way it worked. They gave me a brand new iPod right on the spot, and I was very happy with the service. I'm not sure how it will work for you, but Apple has extremely good service, so you're in good hands. I do not think that they will give you a refurbished iPod, but they may have to send it in. Now that I think about it, they definitely should either fix it, or give you a new one, because you paid for a new one, not a refurbished! Anyway, let me know how it goes! Hope this helped you! Good luck!
Chris

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