IF YOU ORDERED AT 3AM AND HAVE NOT RECEIVED SHIPPING INFO YET or CHARGED ACCOUNT, PLEASE READ...

I called a Verizon CSR this morning because I ordered my Iphone 4 at 3:10 AM EST, and I did not receive any tracking or shipping information yet, and I was starting to see several people that ordered after me receiving their phones. So I decided to call a CSR and see what was going on, she told me that there was a problem with my CC, not going through and I should have gotten an email, which I didn't. She reprocessed my CC and of course it did go through that time, but she wasn't sure if that re-set my prompt or not. I checked my bank account and today my account was finally charged. She did say that since they took my payment my phone should be shipped, but she did tell me that there are phones that were ordered that were on back order. If your account has not been charged or you received a shipping information and you ordered your phone at like 3:00 am on 02/03, contact customer service. There maybe a problem and they are not sending out emails letting you know. I hope I still get my phone, otherwise I got up at 3:00 am for nothing. Also, the reason my bank card did not go through is because my bank decided to do a system update and my payroll did not do into my account like it normally does, they had to manually post all direct deposits that day. So it's not like I didn't have available funds! I hope this helps some of you, had I not contacted a CSR, I would have never know, when I dial 611 it said my phone was going to ship on 02/10, and there was no problems.

I had the same problem and my card was never charged but I had an order confirmation # that I had copied and pasted and e-mailed to myself the night the order was placed. For a few days when I used the confirmation # in the "order status" on the Verizon website I received a message saying it was being "processed." Then over the weekend I began receiving a message saying "technical difficulties" when I entered the confirmation # so I called today to see what was going on. The CSR told me they had no record of my confirmation # (VERY weird since a few days before it worked on their website) and there was NOTHING they could do except tell me to re-order at 3am on the 9th. WHAT?!? Anybody else have this problem?

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And you got your confirmation email of your order?

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Smurf Village:
hey!! did anyone purchase Smurfberries with the promo yesterday and not get their berries? i tried to purchase the first offer of $4.99 but it did not go through. then the only one offered to me was the $12.99 one , so I bought it. I was charged for BOTH and have not received my Smurfberries yet!! how do I report a problem?
thanks!

Hi Brian,
Welcome to Apple Support Communities.
It sounds like you’re running into an issue with an in-app purchase, you've made the purchase but haven't received it yet. Take a look at the article linked below, it provides information that can help you resolve issues with missing in-app purchases.
If you don’t see your in-app purchases - Apple Support
Also, you may want ensure restriction settings aren’t preventing In-App Purchases on your device as shown here:
Use restrictions to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support
Take care,
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I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!

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Welcome to the Apple Support Communities
If I have understood you properly, to do that, you have to create a new administrator user with your name and for your uses. Follow these steps:
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2. When you have finished creating that user, open  > Log Out, and log in your new user.
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Welcome to the Apple Community.
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I purchased an upgrade to Lightroom 5 about 2 hours ago, and have not received any emails

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Sometimes, the e-mails wind up accidentally in your Trash or Junk folder. Check there.

Can I retrieve contacts that I deleted from an email account on my IPhone that I no longer have access to? I have synced the contacts with my computer and have not synced since I deleted the mail account on my Iphone. Can I still retrieve the contacts?

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Hi klimb22,
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Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Regarding refund we have not received our item yet...

Sir we have not received our item which is you promissed at the time of purchasing , Which is maintioned in ur terms in order.
We are waiting 2-4 Days for deivery of our item (According to order [***] ) Else Refund the our amount positively up to 04/12/2012 *.
If failing (*) Above than we will go to consumer court for justice ..........
Our item detail as following :
Order no:
Order date:
15th nov 2012
Billing information:
Delivery information:
Qty
Product
Unit Price
Total
1
Samsung vg-stc2000 skype tv camera (skype certified)
6590.00
6590.00
Cost of items
6590.00
Delivery
0.00
Currency
Inr
Grand total
6590.00
shopping with chatandvision!
For your safety and protection, all personally identifiable information has been redacted from this post.
EDIT : title/message case changed.

Hi, jitendra41085, and welcome to the Community,
Please note, for your safety and protection, I redacted all personally identifiable information from your report. Please never, ever include these or other details such as your e-mail address, telephone number, and real name in any post on a public Community or forum such as this.
Have you also filed your report with Chat and Vision as well as with Skype Customer Service? Because of the information needed to trace your order, it is best to file via their secure portals (https://).
Here is a link to the instruction on how to contact Skype Customer Service: Contact Customer Service Please skip past Step 2 of the instruction which provides FAQ articles and other information for your review, and proceed to Step 3, Continue Support Request.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

TS1424 How do I stop an automatic download that I did not know I was paying for and have not opened for months yet I am still paying for months.

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IF YOU ORDERED AT 3AM AND HAVE NOT RECEIVED SHIPPING INFO YET or CHARGED ACCOUNT, PLEASE READ...

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