If you purchase an i pod and it got stolen but you have worranty on it but you lost the recept what do you do

if you purchase an i pod and it got stolen but you have worranty on it but you lost the recept what do you do ?

Your device is stolen. Sorry, it's likely gone. and your warranty is for manufacturer's defects to something you no longer own. You could always contact Apple and see if they'd refund the money, however I think that's doubtful. Your device is gone and the warranty with it.
If you're thinking that your warranty will cover theft and Apple will provide you with another device, no. Won't happen. The warranty is for them making a mistake in making the device, producing a defective one. It's not for them to safeguard your possession of the device.

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In need of help didn't install find my iPhone on my iPhone 5 and it got stolen from me at a dd's but I had my id and other important stuff in it I need to find it because I can't risk getting my identity stolen what can I do.

In need of help didn't install find my iPhone on my iPhone 5 and it got stolen from me at a dd's but I had my id and other important stuff in it I need to find it because I can't risk getting my identity stolen what can I do.

You don't have to install the Find My iPhone app - you need to switch the feature on in the settings on the phone.
If you go here: https://www.icloud.com/#find does your phone show up?
~Lyssa

I have purchased a new iPad and given my old one to my husband. How do I change the Apple ID over to him. We are having continuous confusion between the two iPads

I have purchased a new iPad and given my old one to my husband. How do I change the Apple ID over to him. We are having continuous confusion between the two iPads

Hi Marg42,
Thanks for visiting Apple Support Communities.
First, your husband can create his own Apple ID via the web, computer, or iPad, if he hasn't already:
My Apple ID
https://appleid.apple.com
iTunes: How to set up an Apple ID within iTunes
http://support.apple.com/kb/ht2731
Next, he can sign out of the Apple services that are currently using your Apple ID on your old iPad, and sign in with his own.
This article has instructions for doing so for specific Apple services:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Alternately, he can erase the device and set it up as new using the steps in this article:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/ht4137
Best Regards,
Jeremy

I bought my I pod touch 3-4 months ago and I got this message all of a sudden, it said something along the lines of provisonal complete_Distrib... will expire in 30 days. What is this it's under setting-general-Profile should I be worried?

I bought my I pod touch 3-4 months ago and I got this message all of a sudden, it said something along the lines of provisonal complete_Distrib... will expire in 30 days. What is this it's under setting-general-Profile should I be worried? Should I just let it expire.

Unless you have a company or school iPod, that profile was installed by an app you installed. It is likely that the app will no longer function when that date is reached. You can Google the name of the profile and that may provide some more information.

I just bought a used Macbook Pro. How do I make the changes to make it personal. Example the iTunes comes up as the old user and I have to have his password to make changes on the laptop. Can you make any suggestions?

I just bought a used Macbook Pro. How do I make the changes to make it personal. Example the iTunes comes up as the old user and I have to have his password to make changes on the laptop. Can you make any suggestions?
Also I cant make a right click on the pad. Is that normal?

Your first going to have to remove all your personal data off the machine to a external storage drive, do not use TimeMachine when it asks as this will copy the entire drive and is unnecessary at this time (also takes too long).
You need to drag and drop copy your personal data folders (Music, Pictures, Movies etc) to a external storage drive, once done, unmount and disconnect this drive.
Most commonly used backup methods
Next your going to follow the Zero Erase and install method for your OS X version, either 10.6 or 10.7, here
How to reinstall just OS X or erase/install OS X
10.7 requires your AppleID and password to install, so make sure to have that ready.
Once you reboot your into the real setup of OS X, which will require your name etc, so it's now your machine.
Install your programs, iLife package is only free for the owner of the machine.
If you have the 10.6 machine specific disks, then it's on there.
If your using 10.7, then you'll have to purchase it from the App Store.
Last, return your files from the storage drive, consider setting up a TimeMachine or clone on the external drive.

I have recently purchased a new computer and photoshop element. It looks like its downloaded it but I don't know how to access it. it says file are ready...down load files have been extracted and saved to folder....launch PS elements and open specific fol

I have recently purchased a new computer and photoshop element. It looks like its downloaded it but I don't know how to access it. it says file are ready...down load files have been extracted and saved to folder....launch PS elements and open specific folder. it looks like it downloads. It then keeps taking me back to this page. Im not sure where to go next

if you have a win os you should have dl'd an exe and a 7z file.
put both in the same directory and double click the exe.

I just purchased an iPad 3 and it works great with most of my email accounts, but with an imap account from school it will download the content of the folders in the account, but doesn't download the messages in the inbox.

Hi,
I just purchased an iPad 3 and it works great with most of my email accounts, but with an imap account from school it will download the content of the folders in the account, but doesn't download the messages in the inbox. I have deleted and created the account several times. I have checked the status of the account and it's active and works either from safari or from my Mac or iPhone. I have turned off both my Mac and my iPhone as not to have competing devices, I can even send emails from the account successfully. It simply won't download the content of the inbox. Help!

Hi Csound1, thanks. The email host is 1and1.co.uk, however, i am going to fess up and make myself look like a plonker now -
the email account in question was set up in Outlook as POP - stupid, stupid, stupid me, wasted an afternoon on this! I have now changed the Outlook account to IMAP and Mail.app works perfectly - and looks much nicer than Outlook did. Im in the middle of converting from Windows to a Mac, and still finding my way around the Mac
The lesson learned, never assume - always double check! All my other email addresses with 1and1 are all imap, except this one, and it happened to be the first one I set up in the Mail.app. (bows head in disgrace!)
Thank you anyway for attempting to help me!
Cheers

I purchased an Iphone 5 and I'm looking for a car charger, when will they be on the market?

I purchased an Iphone 5 and I'm looking for a car charger, when will they be on the market?

AppleIsMyHobby wrote:
I would just advise that you be careful with old model chargers that were built for 30 pin to USB connectors for the old iPhones. They may not work for the iPhone 5 and/or they might damage the phone/battery etc. The best plan would be to wait for some kind of charger that was made for the iPhone 5.
Nonsense; USB outputs are an industry standard, there is no danger in using a USB to Lightning cord to charge your iPhone 5.

Just updated my iphone with iOS 7.0.2 and when I call or people call me, only one party can hear the other. Would you know how to fix this problem? Thanks

just updated my iphone with iOS 7.0.2 and when I call or people call me, only one party can hear the other. Would you know how to fix this problem? Thanks

Hi Apple_Mom,
Thanks for visiting Apple Support Communities.
If you've noticed issues after updating to iOS 7.0.2, you may want to first update to iOS 7.0.3 which was recently released.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If the behavior persists, the troubleshooting steps in this article can help:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Cheers,
Jeremy

I purchased a Christmas CD and I want to put it in my iTunes library but do not know how to start the process.

I purchased a Christmas CD and would like to put it in my iTunes library but do not know how to get started.

Lynette,
See this guide:
iTunes 11 for Windows: Import songs from CDs

I would like to inform you that my account suspended and I can not update applications have been refused my credit card and when my review of a bank to get the reason for the refusal card, the bank employee as explained by you please do me a proper soluti

I would like to inform you that my account suspended and I can not update applications have been refused my credit card and when my review of a bank to get the reason for the refusal card, the bank employee as explained by you please do me a proper soluti

We are all itunes users just like you. Informing us is of little use.
Contact itunes support

I have 10.5.8 and want to upgrade, Do I have to download Snow Leopard before download the Mountain Lion?

I have 10.5.8 and want to upgrade, Do I have to download Snow Leopard before download the Mountain Lion?

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s MobileMe service; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

Hello. I have bought an iMac in Ft.Lauderdale but now i'm in Ukraine. I lost the receipt and in order to get my iMac fixed they told me to get an invoice from Apple. So how can i get an invoice from Apple?

Hello. I have bought an iMac in Ft.Lauderdale but now i'm in Ukraine. I lost the receipt and in order to get my iMac fixed they told me to get an invoice from Apple. So how can i get an invoice from Apple? Thank you!

If you bought it from an Apple Store you will need to contact the Apple Store to see if they can help you. This forum is a user to user forum and frankly I've never seen a question like yours come up. If you purchased it with a credit card then it should be pretty simple to get a copy of your statement and see if the "they" you are referring to will accept that as proof of purchase.
Good luck!

My wife and I got Iphone 4S same day 2 years ago. I used the same Apple ID for both. We do not use iCloud, but today after I updated my phone to IOS7 I keep getting her texts on my phone ans vice versa.

My wife and I got Iphone 4S same day 2 years ago. I used the same Apple ID for both. We do not use iCloud, but today after I updated my phone to IOS7 I keep getting her texts on my phone ans vice versa. I turned off imessage in message settings. Seems to have stopped now? Never did this before IOS7. Will I have more troubble when her phone updates to IOS7? Is icloud going to be forced on me then?

This is being caused by using the same Apple ID for iMessage on both phones. To separate your messages, go to Settings>Messages>Send & Receive and do one of the following:
Either uncheck the email address shown under "You can be reached by iMessage at" on both phones; or
If you want to continue to receive iMessages at this email address, on one of the two phones, tap the Apple ID at the top, sign out, then sign back in using a different Apple ID.

My location bar, tool bar (file, edit, tools, bookmarks, help) disappeared and cannot be restored. I have no back button, home button etc. the top of the screen is just an empty blue bar. Internet still works if I click on a hyperlink on the main page.

My location bar, tool bar (file, edit, tools, bookmarks, help) all disappeared and cannot be restored. I have no back button, home button etc. the top of the screen is just an empty blue bar. Internet still works if I click on a hyperlink on the main page.
The problem started when I turned on the computer this morning. I tried to install Mozilla 4 from your website and that installed but I still have nothing on the top.

It may be due to Firebug. Seeing as how you're a web developer, it's very possible you have this installed. The latest version, 1.7X a10, appears to cause everything you described. I downgraded to "a8" and that seems to have fixed everything.
I also recreated a profile from scratch before trying this out, so I can't guarantee it's definitely Firebug.
Similar issue: https://support.mozilla.com/en-US/questions/783078
edit: If you go to the Firebug forums, you'll see this is now a known problem. http://code.google.com/p/fbug/issues/detail?id=4012 for the issue tracker.

If you purchase an i pod and it got stolen but you have worranty on it but you lost the recept what do you do

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