If You're Having a Problem Mounting with Firewire...

... Try using a USB cable instead.
I was at my wits' end with my 3rd generation 20GB iPod as it stopped mounting anywhere on my system with a Firewire cable. I borrowed a USB cable and it connected without problems.
I doubt it'll work for everyone, but it's definitely worth borrowing/buying one to see if it solves the problems. I guess that as the new iPods are USB the software updates are configured towards that connectivity too.
Worth a go...
Jess

Jess, thank you so much. I was having the same problem. My 20 GB dock iPod has never worked reliably with FireWire. I have been amazed that Apple has been so technically incompetent at making this work as advertised. Since day one it has given me nothing but trouble, requiring hours of trying this and that, and then it would start downloading and then just hang. It is taking forever to download 18 GB of songs with USB, but at least it is working, and worked perfectly the first time I tried it. There was a posting a while back to get rid of the dock and use the straight cable, and that seemed to help some, but in the meantime it seems almost totally broken with FireWire and 10.4.6. I have tried everything Apple says to try, and nothing has gotten it to work reliably, until you came along! Thank you, thank you, thank you, I am so relieved to have it finally work! I never dreamed the fix would be so simple. But I do hate the slow speed; I'm downloading about 300 songs per hour, so it will take about 10 hours to finish (in total despair, I reinitialized, which didn't help either, before I switched to USB). One thing is different with USB: The iPod "charging" icon is blank; I sure hope it is charging the battery nonetheless, so that it won't run out of power in the middle of the 10-hour update. -Ron
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