If you're having problems downloading or installing/uninstalling CS5

It seems there's a fair few people running into various challenges with download or [un]installation of CS5 (or CS4) here...  Wanted to mention we just posted a new article this morning that may be of some assistance to folks working through some of the more common issues, in case it's helpful.
http://prodesigntools.com/if-any-problems-downloading-or-installing-cs5.html

It seems there's a fair few people running into various challenges with download or [un]installation of CS5 (or CS4) here...  Wanted to mention we just posted a new article this morning that may be of some assistance to folks working through some of the more common issues, in case it's helpful.
http://prodesigntools.com/if-any-problems-downloading-or-installing-cs5.html

Similar Messages

  • I'm having problems downloading and installing gimp photo editing

    I've downloaded gimp and then MacBook Pro said it wouldn't instal it because it didn't recognize the source.  Also, I downloaded Macports first. Anybody know what I'm doing wrong?
    Thank you
    RickyBobbyUSA

    RickyBobbyUSA,
    are you trying to compile GIMP from source, or are you just trying to download a ready-to-run version? If you’re just looking for a ready-to-run version, then you can download GIMP 2.8.10 from here. If you’re trying to compile GIMP from source via MacPorts, then you’re going to need have the command-line component of the Xcode development system installed on your MacBook Pro to be able to do so.

  • HT1349 I'm having problems downloading apps to my iPad using wifi at a McDonalds.  The apps all stay in a"waiting" mode.  I can't delete them or get them to install.  This is the second time that this has happened.  Advice?

    I am having problems downloading apps while using wifi in a public setting.  The apps will show up on my screen and say "waiting".  They will not install.  I can't even delete them from my screen.  This has happened before and I had to reset my iPad to factory settings.  I hope I don't have to do this again.  Any advice?

    Well, typically one of the fixes that I would suggest is to try to delete the waiting icons. WIFi in a public places like McDonalds, Starbucks, B&N, etc. is not the greatest and I would avoid those places for downloading and updating apps. But I do realize that not everybody has access to Wifi in their homes.
    These are all things that have worked at one time or another for other users. Hopefull one of them will work for you. Just ignore whatever does not apply or anything that you have already tried.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
    You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
    You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
    If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

  • I have been having problems downloading apps with my cellular data. I try installing apps from the app store and when it starts loading it just stays loading for a while but all of a sudden it loads all the way and then it restarts It goes back to waiting

    I have been having problems downloading apps with my cellular data. I try installing apps from the app store and when it starts loading it just stays loading for a while but all of a sudden it loads all the way and then it restarts. It goes back to waiting

    https://discussions.apple.com/message/19584729#19584729

  • I was having problems downloading the trial version of photoshop... pe advice I used the adobe cc cl

    i was having problems  downloading the trial version of photo shop.. per advice I used the adobe cc tool... if finally downloaded  and installed but now says there was a patch error... HHHHHEEEELLLPPPP!

    Virtual One what error exactly are you receiving?

  • I'm having problem downloading the complete suit. Only 41% has downloaded and it says this "Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support

    I'm having problem downloading the complete suit. Only 41% has downloaded and it says this "Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support

    Meresianak73703965 have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application?

  • I have purchased adobe photoshop element 10 editor today but been having problem downloading.. it says error and problem on verification. Also tried contacting customer support but couldn't get through? can I still get my money back?

    i have purchased adobe photoshop element 10 editor today but been having problem downloading.. it says error and problem on verification. Also tried contacting customer support but couldn’t get through? can I still get my money back?

    Hi ...
    If you have anti virus software installed, you need to disable that in order to download apps.
    Apple's policy clearly states that, "all sales are final" >  iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    edited by:  cs

  • Having problem downloading creative cloud (not the apps)

    I am having problem downloading the creative cloud itself. It first said error 201. Then I downloaded the installer a second time. It is now stuck at a fifth of the entire download for the past half hour. What to do?

    Moving this discussion to the Creative Cloud Download & Install forum.
    Tracylynn715 which operating system are you using? 
    If you are using Windows please cancel the current installation.  Once the installation is canceled please rename the C:\Program Files\Common Files\Adobe\OOBE folder to OOBE_old.  Once the folder is renamed please try installing the Creative Cloud Desktop application from https://creative.adobe.com/products/creative-cloud.

  • Hi I am having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and loading then I get an error message saying unable to download app. Eventually,after many attempts it works.

    Hi Guys - for a few days I have been having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and downloading then eventually says unable to download app. Sometimes after many attempts it wil eventually work. I tested it on an old iPhone 3G and got the same problem so it is not an iOS 5 issue. My WI-FI connection is working fine. I was wondering if this is an App Store problem? Anyone else in the UK having this problem?

    Hi John
    iTunes Support wasn't of any use to me.
    I have also been having another problem - with BBC iPlayer and other video streaming not working due to insufficient bandwidth, despite my overall download speed being consistently around 50Gb.  This is also affecting AppleTV downloads
    I am using Virgin Media as my ISP, and was wondering whether you do as well.  This might be the common thread.
    -Bernard

  • HT1386 I am having problems downloading my music from my PC to my iphone 5s. I have i-tunes on my PC which I also have a different apple ID than what is on my iphone. I tried once to sync and download but do not know where it went. Please help

    I am having problems downloading my music library from my PC to my iphone. I have different apple id's for i-tunes and iphone5s. I did connect iphone to PC via USB and was able to sync and download, but do not know where it downloaded to. I looked under my music on iphone and nothing there.

    You have Sync Music selected under the Music tab or selection for your iPhone sync preferences with iTunes on your PC?

  • TS1702 I am having problems downloading 2 purchased movies. Cars 2 & Toy Story. I had it on My iPad, then after a while the movies would not play. I went to the apple store and they deleted it and told me that all I need to do is download it again. Not wo

    Hi
    I am having problems downloading 2 purchased movies. Cars 2 & Toy Story. I had it on My iPad, then after a while the movies would not play. I went to the apple store and they deleted it and told me that all I need to do is download it again. I tried what they suggested at the apple store, but I am still not successful. It continues to tell me there is a download error. Please help! Need these movies for my 3 year old!

    User to user forum.
    Apple is not here.
    You need to contact iTunes support:
    http://www.apple.com/support/itunes/contact/

  • TS1363 Having problems downloading since switching to VISTA.  Any suggestions?

    Having problems downloading songs and podcast since switching to VISTA.  Purchases just stay in the cloud.  Any suggestions?

    Vstar4me2 I am very sorry but you will need to upgrade to Windows 7 or later to use Photoshop CC and Photoshop Lightroom 5.

  • Problems downloading and installing OS X Yosemite An error occurred while running scripts from the package

    Hi! I have problems downloading and installing OS X Yosemite.
    While downloading this message pops up:
    An error occurred while running scripts from the package \U201cwct8079783343594854923.pkg\U201d.
    and in /var/log/install.log i can see:
    MacBook-Pro installd[1086]: PackageKit: Install Failed: PKG: pre-install scripts for "com.apple.pkg.InstallMacOSX"\nError Domain=PKInstallErrorDomain Code=112 UserInfo=0x100193c00 "An error occurred while running scripts from the package “wct8079783343594854923.pkg”." {\n    NSFilePath = preinstall;\n    NSLocalizedDescription = "An error occurred while running scripts from the package \U201cwct8079783343594854923.pkg\U201d.";\n    NSURL = "#InstallMacOSX.pkg -- file://localhost/Users/username/Library/Application%20Support/AppStore/91504108 2/wct8079783343594854923.pkg#Distribution";\n    PKInstallPackageIdentifier = "com.apple.pkg.InstallMacOSX";\n}
    does anyone have an idea about this?
    thank you very much

    Mucked up installation. If the installer app is still in /Applications, delete it and start over.
    27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.2), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

  • TS3212 Having problems downloading. OS is LINEX and I'm not sure how to load itunes with it.

    Having problems downloading. OS is LINEX and I'm not sure how to load itunes with it.

    Agreed. No native linux support. The only ways you could run iTunes with a primary linux system would be to a) dual boot, b) virtualize Windows with VirtualBox, VMware, etc., or c) attempt to run iTunes in Wine (which doesn't usually work very well). Dual boot would give you the benefit of complete support and usage of hardware and software, but virtualizing is a bit more convenient, since you would not have to reboot your linux host.

  • Having trouble downloading and installing Premiere Elements 10 from my account.

    Having trouble downloading and installing Premiere Elements 10 from my account.

    Hi Jeff,
    Thanks for your reply.
    Here’s what I downloaded from my account – PremiereElements_10LS_15_win64
    I do get an error message when I double click to install:
    “The file archive part of Adobe Premiere Elements 10 is missing.
    You need all parts in the same folder in order to extract Adobe Premiere Elements 10.
    Please download all parts”.
    When on the Adobe site there are many choices which is confusing.
    Please direct me to the correct one….
    I’m running Windows 8.1
    Thank you George

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