If you're using Android and can't watch BT Sport t...

Just trying to bring some of the issues together. As the title suggests, this thread is for users with Android devices who are having trouble watching BT Sport using the Android app. Please provide the following info and let's see if we can all help one another out:
What device(s) are you using
What version of Android have you got
Can you log in to the App
Are you using Wi-Fi or 3G
Can you not watch anything at all or can you watch, but with problems
---Remember to mark as 'solved' and give stars when you like a post---

maxriot wrote:
What device(s) are you using
Sumvision Cyclone Voyager 2 10.1
What version of Android have you got
JB 4.2.2
Can you log in to the App
Yes
Are you using Wi-Fi or 3G
Wi-fi
Can you not watch anything at all or can you watch, but with problems
video plays ok, but only shows 3/4 of the screen and video a bit squashed
Hi maxriot
Have you tapped the full screen icon on the player (the two arrows bottom right) and are you using the tablet in portrait or landscape
---Remember to mark as 'solved' and give stars when you like a post---

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If you're using IOS and can't watch BT Sport then ...

Just trying to bring some of the issues together. As the title suggests, this thread is for users with IOS devices who are having trouble watching BT Sport using the Android app. Please provide the following info and let's see if we can all help one another out:
What device(s) are you using
What version of IOS have you got
Can you log in to the App
Are you using Wi-Fi or 3G
Can you not watch anything at all or can you watch, but with problems
---Remember to mark as 'solved' and give stars when you like a post---

maxriot wrote:
What device(s) are you using
Sumvision Cyclone Voyager 2 10.1
What version of Android have you got
JB 4.2.2
Can you log in to the App
Yes
Are you using Wi-Fi or 3G
Wi-fi
Can you not watch anything at all or can you watch, but with problems
video plays ok, but only shows 3/4 of the screen and video a bit squashed
Hi maxriot
Have you tapped the full screen icon on the player (the two arrows bottom right) and are you using the tablet in portrait or landscape
---Remember to mark as 'solved' and give stars when you like a post---

What do you do if you rent a movie and can't watch it due to the download speed. Refund from Apple?

Two questions:
1. Is it normal to take 555 minutes to download a movie from Itunes ?
2. I have rented several and can't watch them because of a long download time. What do you do

Test your sustained internet speed at speedtest.net. See what your result is - if you have a very slow connection it's not really Apple's fault but they don't publicise the requirements that well (yes you can find them in footnotes etc but they're not in the main sections of product descriptions).
HD needs 6-8 Mbps for near instant playback. I only get 4 Mbps - it takes 40-45 mins for a film to prebuffer.
Fort SD you'll get away with slower speed of around 3 Mbps.
The problem with the AppleTV 2 is that once a download starts, doing other things with the unit unfortunately often erases the downloaded part so when you go back to see how long it'll take it starts over again.
You can try changing rentals from HD to SD in Settings for iTunes store, but tyhis will not apply to things already rented.
If your speedtest.net result is good, then it may be another issue entirely and you may want to take it up with Apple.
You can also rent some titles in iTunes and then stream them once they're downloaded which allows you to use AppleTV 2 for other things in the interim - they appear on AppleTV 2 under Computers>Your iTunes Name>Rentals. Not all things are available in iTunes though.

After years of owning all things Mac, I am finally trying to use iChat, and can't get it to work. I see my buddy, but all I can do is send a message--the video and audio chat icons are gray, as is inviting to a video chat under Buddies.

After years of owning all things Mac, I am finally trying to use iChat, and can't get it to work. I am using gmail, and I see my buddy (no camera icon next to her name), but all I can do is send a message--the video and audio chat icons are gray, as is inviting to a video chat under Buddies. My buddy has the same problem as I. We are able to do video chat through gmail, but I had hoped to use iChat. I am using OS 10.6.8, iChat v. 5.0.3. What am I missing?

HI,
iChat will Video chat to another iChat in a Jabber Buddy List (Google run a Jabber server for GoogleTalk)
However it will not Video to the Web Page login to iGoogle or the Web Mail Page login. (where people can Google Chat as it were in a Web Browser).
Nor does it video to the Google Talk Stand alone app for PCs or any other Jabber apps on any platform.
iChat uses a connection Process called SIP (Session Initiation Protocol) which is also used by other VoIP devices.
Jabber/XMPP invited the Jingle Protocol for Jabber Applications.
Google have included this in their Standalone app and the Plug-in for Web Browsers on both PCs and Mac (you can get this as a Standalone Plug-in or as part of Chrome)
More on this here This article has been changed several time in the recent months. It now claims a greater involvement by Google in writing the Jingle Library (Although now Google's version does not work with the others)
This tends to mean that using the web Login to Google to Chat also cannot video chat to other Jabber apps that are using Jingle.
If your Buddy is using iChat then check the Video Menu has two items to Enable Camera/Video chat and Microphone/Audio chats are ticked.
In the View Menu the Show Status Items should be ticked (Selecting them toggles the tick and the function On or Off)
It could be Internet speed but at this stage I would doubt this at this stage.
10:27 PM Saturday; January 21, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

TS1363 What can I do for an Ipod that won't update, won't allow you to eject it, and can't reset either?

What can I do for an Ipod that won't update, won't allow you to eject it, and can't reset either? I can simply unplug it from my pc and after a while it runs down and works fine after a charge. Wanting to clear data and sell but nothing seems to work. The ipod was originally set up on a different computer and with a different I tunes account as well. Would that make any difference?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Next
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

IPTC adding information on a photo which line to use? and can this info be used in a batch?

When using IPTC I want to add information on a photo which line to use? and can this info be used in a batching of photos?

Thanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
Even if I sold this Ipad and bought a new one, the system memory is still there.
I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
Thanks for your comments.
RAZ

Went to watch a video on You Tube that I have watched before on my iMac and got the prompt that I had to upload Adobe Flash Player. Did that, and am still getting the same prompt and can't watch any videos at all. What is going on here, Apple??

Went to watch a video on You Tube that I have watched before on my iMac and got the prompt that I had to upload Adobe Flash Player. Did that, and am still getting the same prompt and can't watch any videos at all. What is going on here, Apple??

I do not know how to do this with an Apple TV (I don't have one), but as far as I know Apple TV only does mirroring.
If you have an HDMI cable long enough to reach your TV from where you sit, then it's easy. The TV could be set up in Extended Desktop mode (mirroring off) as if it was simply another computer monitor, and then you could just drag windows to it. If you have the Displays icon in your menu bar, that's where the setting is, or if the icon is not there, then the setting is in the Displays system preference. But again, that's for conventionally connected monitors, not Apple TV. If you don't have an HDMI cable and wanted a long one that's affordable you can get those at monoprice.com.
The answer we are still waiting for is if anyone knows if Apple TV can be used in extended desktop (non-mirroring) mode.

I'm using iCloud and can't find where my photos are on my pc

I'm using iCloud and can't find where my photos are on my pc. Can't find them on my iPad either.

They're in the backup of your iPhone which is created by iTunes automatically as part of the sync operation. But you can't get at them that way.
With your iPhone connected to your PC, use whatever image-yanking software you would use with any other USB camera in order to get the images from your phone's Camera Roll onto your computer.
See IMPORTING PHOTOS TO YOUR COMPUTER in this article:
http://support.apple.com/kb/HT4236

After installing the new Yosemite OS on my iMac I can no longer send email. I can receive email, but not send. I use gmail and can send email on the gmail (google) site, but not on "mail" on my iMac. Any others with this problem? What should we do?

After installing the new Yosemite OS on my iMac I can no longer send email. I can receive email, but not send. I use gmail and can send email on the gmail (google) site, but not on "mail" on my iMac. Any others with this problem? What should we do?

My gmail, which is correctly configured for Mail with gmail SMTP and Google IMAP, works for awhile on Mail, which I leave open while working on other applications. But several times a day I get msg from Google: "We recently blocked a sign-in attempt to your Google Account" . . . and requiring me to verify my account details, re-enter passwords, confirm security settings (or change them from "disable" to "enable less secure methods" and so on). In Mail I also have tried "taking all accounts online", and re-entering my gmail password inside Mail account settings. These steps successfully re-set comms between gmail and Mail ... for awhile, then it happens again. Enough occurrences over a work day that I just quit Mail and revert to accessing gmail directly. Apple Care advisor and an Apple knowledge base article say that Apple can't deal with this, as gmail is third-party app, and they refer me to gmail, and so far I've found nothing helpful there.
From today I also have several instances of a window saying "Mail has unexpectedly closed" and asking me to Re-open it.
I also use Yahoo mail, which stops working with Mac Mail at the same time as gmail, but I do not receive notices to re-verify from Yahoo.
I recently upgraded from Mavericks to Yosemite. The Mail problem happened occasionally with Mavericks but is far more frequent with Yosemite.

I would like to buy adobe muse. I live in Turkey. However, creative cşoud says that you live in bolivia and can not buy this item

i would like to buy adobe muse. I live in Turkey. However, creative cşoud says that you live in bolivia and can not buy this item

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html

I own a used iPad and can't log in on some of my apps because the previous owner info shows up not mine

I own a used iPad and can't log in on some of my apps because the previous owner info shows up not mine
How do I fully remove the previous owner info. It blocks most of my log in apps, like google voice, etc...

Try deleting and reinstalling your apps that are playing up. But I would have to agree with above...in the end it's going to be better to start over as a new ipad. Using what someone else has left behind takes away what's great about making an apple product personal...

I'm having problems with iMovie - some of the video clips are black and can't watch them

I was trying to view the video clips again in the iMovie folder but they are black now and can't watch them. How to restore them?
Thanks

Try using disk utility to verify/repair you hard drive, Take a look at this link, http://support.apple.com/kb/HT1782?viewlocale=en_US&locale=en_US

I rented a movie and can't watch it on Mac,iPad, or Apple tv

I rented a movie on my mac and can not watch it on it, iPad, or apple tv.

Welcome to the Apple Community.
You need to let it fully download on the computer before it can be seen on the Apple TV.

How do I get the iTunes festival to play on my Apple TV in the evening, as I work during the day and can't watch it at 4:00pm? I have the app installed on my iPad and can't get it to play!

How do I get the iTunes festival to play on my Apple TV in the evening, as I work during the day and can't watch it at 4:00pm? I have the app installed on my iPad and can't get it to play!

I haven't received an answer. I hope someone can answer this because it's an ongoing problem that I can't play some CDs on my MacBook Air (see my original post for the details). Anyone? Please? Thanks in advance!

How can i watch live sports on my apple tv

How can I watch live sports on apple tv

This is what is available on Apple TV
http://www.apple.com/appletv/whats-on/
You can also airplay using compatible apps or mirror using iPad 2 (or later), iPhone 4S, recent Mac running 10.8

If you're using Android and can't watch BT Sport t...

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