If you think just patiently waiting is enough....think again

Just because you got that famous "Your activation requires additional time to complete message" doesn't mean they're working on it. I called to find out what the holdup was and they didn't even have record of my account OR any record of my "porting" request for my current phone number (to be transfered from Sprint). They couldn't even find my account.....they had to use my SSN to find SOMETHING. So After LITERALLY three and a half hours of calls, hang-ups and waiting and waiting and waiting in AT&T's queue, I finally spoke to someone that told me "a lot of the requests are being processed incorrectly" and that "they hired a lot of people recently to handle what they knew was coming". I suggest calling and making sure they have your request with ALL your info in their system. If I had not called who knows WHEN it would have been taken care of.
PB   Mac OS X (10.4.10)  

Question: How many AT&T employees does it take to activate a phone?
In my experience, 6 and counting. Do I hear 10? 20?

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    then
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    echo "Fix the problem and run this script agin"
    rm -r ~/usbbiosfiles
    exit
    else
    echo "Success"
    echo "I did a lot of error checking too and didnt find anything"
    echo ""
    echo "Go get a pen and paper to write down these instructions"
    printf "Then hit the Enter to continue"
    read WAIT
    echo ""
    echo "Now leave the USB Thumb Drive pluged into your computer and Reboot. When the Lenovo Logo POST screen appears hit F2 to enter the CMOS setup utility. Go over to BOOT tab and go down to HardDrive \(Not Boot Order) \then \select the USB Thumb Drive as the 1st hard drve. Then F10 and yes to save changes. Your compter will reboot agin. Then when the Lenovo Logo POST Screen appers on reboot hit F4 to enter the BIOS FLASHING program. The USB Thumb Drive will be seen as the C drive \in the list on the Left, Select it. Then \select the .ROM \file \in the list on the Right and start the BIOS FLASH. \(NOTE Your hart may stop beating... This is normal) Pray to any God you know of and your computer should restart just like normal. Hit F2 and the BIOS will now stay it is 06CN29WW. You will need to \set the boot order to the way you like it and other things \if you need to because they have been changed to the default."
    fi
    echo ""
    echo "End of script"
    Last edited by hunterthomson (2008-08-10 11:17:47)

    Personally.....  (this is just how I would have written it - if it works, then it's good enough for me though )
    I would change this whole block:
    verify="n"
    while [ "$verify" != y ]
    do
    printf "Do you have mbr installed... yes or no?"
    read AN1
    echo ""
    printf "You answered... $AN1 I have installed mbr. Is this correct... y or n?"
    read verify
    done
    echo ""
    if [ "$AN1" == "no" ]
    then
    echo "Install mbr now. Then run this script agin"
    exit
    else
    echo "contunuing script"
    fi
    To this much shorter code:
    MBR='/usr/bin/install-mbr' # Or where ever you expect it to be
    if [ ! -x $MBR ] ; then
    echo "mbr doesn't appear to be installed."
    echo "If it is installed, check it's location, make sure it's executable and then make sure the MBR variable in this script is correct"
    exit 1
    fi
    I wouldn't have used the checkXX variables for each stage:
    mkdir ~/usbbiosfiles
    if [ $? != 0 ] ; then
    #failed
    echo "Could not \make directory usbbiosfiles"
    echo "look above \for \info"
    echo "Fix the problem and run this scrip agin"
    exit 1
    else
    echo "Made directory usbbiosfiles... OK"
    fi
    There is an issue with the way you do your verifications - the user can never get out unless they answer 'y' or hit CTRL+C. Something like this gives them options:
    verify="n"
    while [ "$verify" != "y" && "$verify" != "n" ]; do
    echo "You need to answer 'y'es or 'n'o"
    read verify
    echo $verify | tr "[:upper:]" "[:lower:]" # This converts the answer to lowercase so replies entered in upper case will still work
    done
    if [ $verify != 'y' ] ; then
    exit 1
    fi
    One last thing I try to do in scripts... Declare all your binaries as variables at the start of the program, then execute the binary program by using the variable. For example:
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    TAR='/bin/tar'
    CP='/bin/cp'
    CHMOD='/bin/chmod'
    # Execute tar and chmod the created file
    $TAR cvzf /tmp/tarfile.tar.gz /etc/*.conf
    $CHMOD 400 /etc/*.conf
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    @ ngoonee
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  • Oracle Security : what do you think about the following policy violation ?

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    Interresting is revoking UTL_FILE from public, which is critical. Also revoke UTL_TCP and UTL_SMTP. This is going to upset an expert I know...
    Take care about the failed login attempts. If you set it to 10 to the default profile, and if your DBSNMP password is NOT the default password, then Oracle will lock your account after node discovery!
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    Ok, Waiting for your feedback
    Regards
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    [High]      Critical Patch Advisories for Oracle Homes     Configuration     Host     Checks Oracle Homes for missing critical patches          
    [High]      Insufficient Number of Control Files     Configuration     Database     Checks for use of a single control file          
    [High]      Open ports     Security     Host     Check for open ports          
    [High]      Remote OS role     Security     Database     Check for insecure authentication of remote users (remote OS role)          
    [High]      EXECUTE UTL_FILE privileges to PUBLIC     Security     Database     Test for PUBLIC having EXECUTE privilege on the UTIL_FILE package          
    [High]      Listener direct administration     Security     Listener     Ensure that listeners cannot be administered directly          
    [High]      Remote OS authentication     Security     Database     Check for insecure authentication of remote users (remote OS authentication)          
    [High]      Listener password     Security     Listener     Test for password-protected listeners          
    [High]      HTTP Server Access Logging     Security     HTTP Server     Check that HTTP Server access logging is enabled          
    [High]      Web Cache Access Logging     Security     Web Cache     Check that Web Cache access logging is enabled          
    [High]      Web Cache Dummy wallet     Security     Web Cache     Check that dummy wallet is not used for production SSL load.          
    [High]      HTTP Server Dummy wallet     Security     HTTP Server     Check that dummy wallet is not used for production SSL load.          
    [High]      Web Cache owner and setuid bit'     Security     Web Cache     Check that webcached binary is not owned by root and setuid is not set          
    [High]      HTTP Server Owner and setuid bit     Security     HTTP Server     Check the httpd binary is not owned by root and setuid bit is not set.          
    [High]      HTTP Server Directory Indexing     Security     HTTP Server     Check that Directory Indexing is disabled on this HTTP Server          
    [High]      Insufficient Redo Log Size     Storage     Database     Checks for redo log files less than 1 Mb          
    [Medium]      Insufficient Number of Redo Logs     Configuration     Database     Checks for use of less than three redo logs          
    [Medium]      Invalid Objects     Objects     Database     Checks for invalid objects          
    [Medium]      Insecure services     Security     Host     Check for insecure services          
    [Medium]      DBSNMP privileges     Security     Database     Check that DBSNMP account has sufficient privileges to conduct all security tests          
    [Medium]      Remote password file     Security     Database     Check for insecure authentication of remote users (remote password file)          
    [Medium]      Default passwords     Security     Database     Test for known accounts having default passwords          
    [Medium]      Unlimited login attempts     Security     Database     Check for limits on the number of failed logging attempts          
    [Medium]      Web Cache Writable files     Security     Web Cache     Check that there are no group or world writable files in the Document Root directory.          
    [Medium]      HTTP Server Writable files     Security     HTTP Server     Check that there are no group or world writable files in the Document Root directory          
    [Medium]      Excessive PUBLIC EXECUTE privileges     Security     Database     Check for PUBLIC having EXECUTE privileges on powerful packages          
    [Medium]      SYSTEM privileges to PUBLIC     Security     Database     Check for SYSTEM privileges granted to PUBLIC          
    [Medium]      Well-known accounts     Security     Database     Test for accessibility of well-known accounts          
    [Medium]      Execute Stack     Security     Host     Check for OS config parameter which enables execution of code on the user stack          
    [Medium]      Use of Unlimited Autoextension     Storage     Database     Checks for tablespaces with at least one datafile whose size is unlimited          
    [Informational]      Force Logging Disabled     Configuration     Database     When Data Guard Broker is being used, checks primary database for disabled force logging          
    [Informational]      Not Using Spfile     Configuration     Database     Checks for spfile not being used          
    [Informational]      Use of Non-Standard Initialization Parameters     Configuration     Database     Checks for use of non-standard initialization parameters          
    [Informational]      Flash Recovery Area Location Not Set     Configuration     Database     Checks for flash recovery area not set          
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    [Informational]      Listener logging status     Security     Listener     Test for logging status of listener instances          
    [Informational]      Non-uniform Default Extent Size     Storage     Database     Checks for tablespaces with non-uniform default extent size          
    [Informational]      Not Using Undo Space Management     Storage     Database     Checks for undo space management not being used          
    [Informational]      Users with Permanent Tablespace as Temporary Tablespace     Storage     Database     Checks for users using a permanent tablespace as the temporary tablespace          
    [Informational]      Rollback in SYSTEM Tablespace     Storage     Database     Checks for rollback segments in SYSTEM tablespace          
    [Informational]      Non-System Data Segments in System Tablespaces     Storage     Database     Checks for data segments owned by non-system users located in tablespaces SYSTEM and SYSAUX          
    [Informational]      Users with System Tablespace as Default Tablespace     Storage     Database     Checks for non-system users using SYSTEM or SYSAUX as the default tablespace          
    [Informational]      Dictionary Managed Tablespaces     Storage     Database     Checks for dictionary managed tablespaces (other than SYSTEM and SYSAUX)          
    [Informational]      Tablespaces Containing Rollback and Data Segments     Storage     Database     Checks for tablespaces containing both rollback (other than SYSTEM) and data segments          
    [Informational]      Segments with Extent Growth Policy Violation     Storage     Database     Checks for segments in dictionary managed tablespaces (other than SYSTEM and SYSAUX) having irregular extent sizes and/or non-zero Percent Increase settings

    Interresting is revoking UTL_FILE from public, which is critical. Also revoke UTL_TCP and UTL_SMTP. This is going to upset an expert I know...Okay, as this is (I think) aimed at me, I'll fall for it ;)
    What is the point of revoking UTL_FILE from PUBLIC? Yes I know what you think the point is, but without rights on an Oracle DIRECTORY being able to execute UTL_FILE is useless. Unless of course you're still using the init.ora parameter
    UTL_FILE_DIR=*which I sincerely hope you're not.
    As for UTL_SMTP and UTL_TCP, I think whether a program is allowed to send e-mail to a given SMTP server is really in the remit of the e-mail adminstrator rather than the DBA.
    Look, DBAs are kings of their realm and can set their own rules. The rest of us have to live with them. A couple of years ago I worked a project where I was not allowed access to the USER_DUMP_DEST directory. So every time I generated a TRC file I had to phone up the DBA and a couple of hours later I got an e-mail with an attachment. Secure yes, but not very productive when I was trying to debug a Row Level Security implementation.
    I have worked on both sides of the DBA/Developer fence and I understand both sides of the argument. I think it is important for developers to document all the privileges necessary to make their app run. Maybe you don't have a better way of doing that than revoking privileges from PUBLIC. Or maybe you just want to generate additional communication with developers. That's fine. I know sometimes even DBAs get lonely.
    Cheers, APC

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