If you use external hard drives and have problems, read this

My setup is :
Power Book G4 running Mac OS X 10.4.10, with the latest version of iTunes.
Since I have a huge amount of music, that I have aquired during the past 25 years, I was very excited, when finally an iPod with a decent HD was released.
As you know, 70,000+ songs will not fit on your internal HD in a Power Book, so I had to move my music collection to two external Firewire HDs.
Synching a subset of my 'overall collection' to my good old G3 iPod has never been an issue.... that was, until I hooked up my 160 GB iPod classic for the first time...
I ran into all kinds of issues, especially, when synching a huge amount of songs at one time (i.e. 26,000 songs and more).
The data on the iPod would be incomplete or corrupted, once the Synch was completed.
The iTunes helpdesk was clueless and had me restore my iPod, even after I have told them several times, that I have done this before (many times) and that this definitely was not the issue.
As mentioned in other threads, iTunes is unbearably slow, once a 160 GB iPod classic is connected. And as it turns out, the problem occures when transferring songs through this VERY slow application, from the firewire drives, to the iPod which is connected through USB. After a certain amount of songs, iTunes starts 'stuttering' (if I have to look at the 'spinning wheel' for another 15 minutes, I will lose my mind) and somehow the data transfer between iTunes and the iPod gets corrupted.
Hence, once the Sync is finally completed (we are talking about 5 hours), the iPod is no longer able to play any songs, and all that can be done, is resetting the iPod again and start from scratch.
How Apple missed this, during their beta testing, is beyond me. They probably only used the latest intel processors on their fastest machines.
So if you run into similar issues, and if you have a similar setup, you might want to start synching small batches of songs.
I hope, a fine tuned iTunes version will be released soon.

When I first experienced this problem it appeared as though everything was transferring correctly. The progress dialogue showed that I was transferring a few thousand songs and then stop. When I looked at the ipod it showed only a few hundred (if that) had been transferred. This was about a year ago that I had this problem.
I think what is happening is that the software is setting up the transfer but not actually transferring the files until the very end. Seems weird I know, but the problem was consistent. It only happened when I had the setting to transfer the album art selected.
Apple was no help. But when I plugged the sync cable directly into the computer everything worked fine. I would think that a good powered hub would work as well as being plugged directly into the computer, or at least using the outlets on the back of my Apple display, but that is not the case.
I don't know what to suggest about USB 1. Before USB 2, Apple used firewire with all of their ipods because USB was sooo slow. When USB caught up (or close enough) they changed the interface.
You might try unselecting the option to sync album art. I know that the new interface looks pretty ugly without it, but at least you would have your music.

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  • External hard drive and itunes problem

    I've had real trouble with my external logitec USB 2 (that's the japanese logitec not LOGITECH) hard drive.
    I had my itunes music folder on it, and when i connected my shuffle and tried to transfer songs, itunes would usually freeze. so i transferred all the songs onto my ibook instead and it works fine as long as the external drive isn't connected, BUT get this: if i have the harddrive connected to my ibook, itunes will freeze when i try to transfer tunes from my ibook to my shuffle. i don't get it. unless my ibook is confusing the two drives? sorry, i don't know much about this. i've tried reinstalling itunes and i have the latest version. i've also reformatted my shuffle. but no luck.
    any ideas???
    thanks!
    David.

    Nick,
    I am by no means an iTunes guru and I haven't come across this problem myself.....but this is what I would try.
    Select all of the songs in your iTunes library and delete them from the library only.
    File > Add Folder to Library > browse to your folder on your external and hit OK
    I have to do this every time I add new songs to my MP3 folder, as iTunes can't figure out that most of these songs already exist in the library. It then decides to make multiple instances of the same song and therefore showing that I have tons of duplicate songs.
    If you need this for transferring your music to your iPod, then by all means more power to you.
    If you are doing this to play your music only, then I strongly suggest looking into purchasing a different music player. I personally use Musicmatch Jukebox for several reasons;
    1. It allows the user to sort thier music library in MANY different ways using various criteria (not just one option to sort music).
    2. It allows for many more fields for your ID3 meta tags, so you can have featured artists shown on compilation CD's.
    3. It's been around for a LONG time and incorporates the feedback they receive from the customers.
    4. You now have the option to buy it with all future updates in one price.
    Hope that this helps you out....
    Cheers
      Windows XP  

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