If you want a solution of the chat for latinoamérica... Good luck!!!

More than a question, it is a complaint.
20 days I expect an answer by a complaint about the price of my plan, after waiting some time, i think more than fair, as it is about to enter a new payment to my account, I decide to ask and I find the chat closed
with this lineup:
Monday-Friday 02:00-15:00 CST, 06:00-19: 00 BRT
I tried yesterday at 11:00 am and today 13:25, 17:00, 17:40, 18:05, 18:13 and 18:25 hours BRT time and nothing, closed chat.
"If you can't, Try with Forums, 24 hours. (English only)", basically I understand from Adobe: "If you prefer, you can't or you don't like communicate in English with our staff and want assistance in Spanish, good luck for you!! and try with others users to find an answer"
I think is a total lack of respect, not only already spent 20 days on a claim of not receiving an answer, and I can not communicate in order to know what the situation is.
This just to show my disappointment, I doubt that anyone in Adobe will take the trouble to fix this, apparently a customer from Latin America is not a significant customer...
Sorry for my english...

tried that page loads of times in the last 2 weeks.  phone makes and receives calls great (except it can't call *611 or any verizon customer service numbers---just gets a "I'm having some technical difficulty, please try again later."  Pulls up internet pages blazing fast.  But try to register on that link by putting in the phone number and every time it just says   "Services are temporarily unavailable. Please try again later."  C'mon now someone please tell me the truth.  Are the services really "temporarily down" or are they "permanently down" and I might as well look for another network where I can actually manage my account online.

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