IGNORE!!! After updating to OS X 10.8.3, my iMessage on my MacBook Pro and my iPad 3 no longer recognizes my phone number or receives messages therefrom. I have signed out of my account, signed back in and synced. No avail.
I have synced my phone to my MacBook Pro. I have signed in and out of my account on all devices. The iMessage properties do not even list my phone number any longer. I can send and receive based on my e-mail, but it doesn't even give me the option to add my phone number. Anyone else having this problem after updating to OS X 10.8.3?
Already ANSWERED: Refer to "suggestions like this"
You mustn't use MacKeeper > https://discussions.apple.com/docs/DOC-3036 Uninstall that program > http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
If the problems persist after uninstalling this, it has broken Mac OS X and you have to reinstall Mac OS X. Press Command and R keys while your computer is starting and reinstall Lion
Similar Messages
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After upating from Lion 10.7.4 to 10.7.5, my MacBook Pro will not reboot. Why? What can I do about it?
I ended up having to visit an Apple Store. They claimed that the update must have aggravated an already corrupted hard disk drive. The solution was to wipe my hard disk (fortunately I had recently backed up on Time Machine). The "Genius" also claimed this was the first time he had come across the problem. Although he was clearly able to diagnose it straightaway, and the next person he saw had exactly the same problem with his Mac, and I saw an awful lot of customers queuing up with their Macs and iMacs looking very suspiciously like they all had the same problem! So clearly Apple know what the problem is but as usual treat customers as if they're idiots in order to cover up the problem. But at least the problem is now solved (although having to take at trip out and wait in a queue at an Apple store, and then restoring from backups is a painstaking inconvenience I could well have done without). All I can suggest is that you might as well take it in. None of the "solutions" on the Forum are remotely on the ball, and all Apple "Geniuses" have clearly been told what the problem is and how to fix it. Good luck!
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Really disappointed with Apple. Terrible service!
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple IDpassword. -
ITunes says that the IPod software is updated but my IPod shows a picture of a USB Cord and the ITunes circle.
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Last, try restoring on another computer -
Multiple users in household, how do I simply sign out of an account and not delete the account?
I just got an iPad and am still figuring out its quirks. One thing that is completely frustrating me is that I am being told that I have to delete accounts instead of simply being able to sign out? I don't get it? For instance the Gmail app lets you switch between accounts but both are always signed in. Same with iCloud and Appleid's. I don't get it? I have multiple users at my house that use the same apps but we can't sign in and out as our respective selves? Is this an Apple thing? I haven't used Apple products since the mid 90's so I could just be out of the loop? Not being able to Sign in and out doesn't seem very logical to me so it makes me think that I must be missing a step because why on Earth would you not have that function? Help me understand. Please and thank you.
You are not going to like the answer, but no you cannot sign out of email accounts on the iPad. The iPad was originally designed to be a single user device that was to be used in conjunction with one's own iTunes library. That was back in 2010 when the first iPad was released. many things about the way you can use an iPad have changed, but it still designed to be a single user device.
Anybody can check email in a web browser on the iPad, just like one can check ther email on any computer by signing into their account, but the built in Mail app does not have separate user accounts. You can sign into and out of Apple ID's on the iPad but that is where Family Sharing comes into play.
https://www.apple.com/ios/whats-new/family-sharing/ -
I have 2 computers. This is my back up and I cannot download Creative Cloud Apps. My primary machine has all updated CC apps. Can you help?
Hi Wendy,
in addition to John's hint you should have a look there to "correct answer" in https://forums.adobe.com/message/5441322#5441322 "Creative Cloud client will not download". There Sumit Singh talks about "I am suspecting the AAM URI handler is not working." and gives stepwise advices.
And he recommends this link https://creative.adobe.com/products/creative-cloud.
Hans-Günter -
my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account
You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
Have you seen this.
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device. -
I want to sign out my icloud account but I can't. When I try sign out, I received notification " Cannot Delete iCloud Account - There was a problem deregistering this iPhone with iCloud. Try deleting your account again"
Backup to computer first and sync Apps to iTunes first!
Restore in recovery mode will work, be persistent and retry
Recovery restore challenges
- computer didn't detect recovery iphone, attempted and failed 3 times
rebooted computer then recovery restore worked
- recovery restore was successful, unlocked, and iMessage/Facetime, Find My Iphone, ALL WORKS!
Restore from backup challenges
* Make sure you have plenty of harddrive space!
- have to restore first then restore from backup, i did this incorrectly by restoring from backup and the find my iphone feature got stuck forcing me to recovery restore
- each restore from backup attempt will copy the original backup and create another backup folder. My original was about 10gb, so it copied another 10gb onto my computer's harddrive
- when i restore from backup, my computer ran out of space and errored out/failed.
- I tried again to restore from backup then figured out where the backup data folder was and tried to transfer to external harddrive but not quick enough and failed again.
- finally cleared the extra backup data files and restore from backup was successfull
Missing apps from restore from backup
- Downloaded all my missing Apps from APP store
- I have 300+ apps and there are only 15 screen scrolls, have to organize before apps will populate and load, very difficult to organize now. Wished I had sync Apps first.
Conclusion
This process took me literally 20+ hours to correct and will probably take me few more hours to organize the apps into their respective folders...
At least I got everything to work. Hope this helps! -
Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. After doing some data mining, found out from community this is an long standing APPLE problem- which doesn't get much tech support in terms of fixes. I have an HPPavillion DV6 64 bit, Windows 7 OS . After reading an earlier complaint from 2009 in the support community, I ran diagnostics from ITunes which gave the following result. Can someone please help? (I'm not enough of a techie to know what I'm doing or how to locate /reinstall CD drivers. I am searching for driver disc but cannot locate.)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0043AC7C0368E428
Current user is not an administrator.
The current local date and time is 2012-07-24 23:43:08.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
For example, here's what I get:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire X3400
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003CAD7C0A1258F8
Current user is not an administrator.
The current local date and time is 2012-07-26 10:42:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16008)
Video Display Information
ATI Technologies Inc., AMD Radeon HD 6570
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d6a87ba725121aa1240b1ce936c23470
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: ATAPI DVD A DH16ABSH, Rev YA12
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4. -
After updating with iTunes 12.1 for Windows 8.1, when I restarted my computer, my headphones no longer work. According to my computer they do. Is this an iTunes issue? I did the audio troubleshooting and it says everything is fine. I have a Toshiba Satellite L75D-A7280.
Download/install an app is a know possible solution.
3. Install another app from the App Store
If all user-installed apps are not launching, it could be an Apple ID authorization issue. Download and install an app that isn't already installed on your device to reset this information.
Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
Above from Apple's :
iOS: Troubleshooting applications purchased from the App Store -
I upgraded my hard drive and my ipod no longer recognizes my computer. It will not sync. What should I do?
- First get iTunes to see the iPod:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
- The transfer iTunes purchases to the computer:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- For non-iTunes purchased music you need a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support Communities
- Connect the iPOd to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup. -
I used to have a itunes account and made a new one which is this one but i noticed that i have 1.00 on my account now and the one from before. is their a way i can merge both my balances to buy the new angry birds game!??
Hi Jacob...
A $1.00 credit or an authorization hold ...
The $1.00 charge is just an "authorization hold" > iTunes Store & Mac App Store: About credit-card authorization holds that will be credited back to your account usually within 24 to 48 hours.
is their a way i can merge both my balances to buy the new angry birds game!??
If it's a $1 credit from a redeemed iTunes gift card, sorry, but Apple's policy states that Apple ID accounts cannot be merged > Frequently Asked Questions About Apple ID -
After upgrading iPhoto on my MacBook Pro running OSX Yosemite 10.10.3 it continually keeps asking me that it is preparing library. This has happened 5 times now and I can't access my photo's through iPhoto, any suggestions?
There is no upgrade to iPhoto with OS X 10.10.3 - here was an update to version 9.6.1 a few months ago and Photo 1.0 was added with 10.10.3 - what software and which version are you having trouble with - iPhoto or Photos?
LN -
I bought the 64 GB iPhone 6 today. I backed it up and used 4 GB according to my phone but according to my computer i have used 3.4. I should have 60.6 GB but my phone currently says i have 51.9 GB remaining .Where is the 8.7 GB that I am missing?
Most of it is iOS itself and the apps included with it. App Data, pictures in your Camera Roll, emails can account for the rest.
Settings > General > Usage > Storage shows you how much data each app uses. -
How to sign out of the accounts in other devices
How to sign out of the accounts in other devices
I have given the Password number of the people do not remember the order closed the account of it please helpThe only way to sign out of an icloud account is to do it on the actual device. You can't do it remotely (assuming you do not wish to use the Find My iPHone feature to wipe the device - and assuming that serice was turned on).
Settings>icloud, scroll to bottom of screen and tap Delete Account.
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