IGS error (: Error When Calling Up IGS (ListenerRfc: unknown error))

Hi,
We have recently upgraded to NW04S.
Most of our BW reports( SAP delivered or custom, web template or not ) work fine with the IGS, while some reports don't, We receive a message from the Enterprise Portal ( Error When Calling Up IGS (ListenerRfc: unknown error)). No other details are available
We have checked and found out the related web templates are actually activates properly. From the same business content, we find some repports work and some don't, all however use web template.
Has anybody expoerienced the same? Please help.
Thanks
Arunava

Hi AHP,
   1> BW_IGS_ADMIN when executed showed me some charts with some statictics and status etc. However as mentioned the other report BW_IGS_CHART_TEST just shows me a blank screen.
    2> SM59 connection test for the IGS RFC IGS_RFC_DEST is successful
    3> Ping on the Gateway Host( for the RFS dest) works fine as well.
    4> Also as I mentioned earlier, some of the reports using web teamplate works fine where some are not.
    5> when I do the RFC trace ( since I get an "Error When Calling Up IGS (ListenerRfc: unknown error) ) via ST01 for the query , in the BI sysatem, I get an error 'Prog:CL_IGS_CHART==================CPRow:'.
   Please let me know how do I proceed further.
Thanks
Arunava

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in WAD we are using IGS server from exteranl server.
Today i am getting the following errors when opening the web templates.
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please let me know.
Regards,
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Hi,
Have you resolved the problem I am also facing the same problem even after updating to patch level 16.
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[Thr 01] Thu Jul 27 18:58:28 2006
[Thr 01]
[Thr 01] [PortwatcherMain::Initialize] Internet Graphics Service 6400.0.16.0
[Thr 01]
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[Thr 01] [PortwatcherMain::Initialize]
[Thr 01] [InterpreterManager::LoadInterpretersFromPath] Interpreter [/usr/sap/BP1/DVEBMGS00/igs/lib/bwgis_mt.
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[Thr 01] Thu Jul 27 18:58:29 2006
[Thr 01] [InterpreterManager::LoadInterpretersFromPath] Interpreter [/usr/sap/BP1/DVEBMGS00/igs/lib/xmlchart_
mt.so] of type [XMLCHART] loaded and enabled
[Thr 01] [InterpreterManager::LoadInterpretersFromPath] Interpreter [/usr/sap/BP1/DVEBMGS00/igs/lib/gfwchart_
mt.so] of type [CHART] loaded and enabled
[Thr 01] [InterpreterManager::LoadInterpretersFromPath] Interpreter [/usr/sap/BP1/DVEBMGS00/igs/lib/imgconv_m
t.so] of type [IMGCONV] loaded and enabled
[Thr 01] [InterpreterManager::LoadInterpretersFromPath] Interpreter [/usr/sap/BP1/DVEBMGS00/igs/lib/zipper_mt
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[Thr 2057] Thu Jul 27 18:59:29 2006
[Thr 2057] [Portwatcher::Ping] Ping was unsuccessfull 1 times
[Thr 2057] Thu Jul 27 18:59:59 2006
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*   POSERVICES                   =
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*   EXTENSIONOUT                 =
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*   POSHIPPINGEXP                =
*   SERIALNUMBER                 =
*   SERIALNUMBERX                =
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*   INVPLANHEADERX               =
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Re: Workflow Error -- Error' 9' when calling service ' SO_OBJECT_SEND'

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IGS error (: Error When Calling Up IGS (ListenerRfc: unknown error))

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