Ihave a problem with the exchange panel in adobe CC

I have no problem with the Creative Cloud program.  My problems is with the exchange panel in the program.  I can open the exchange panel and even see all of the applications, but when I try to download one it acts as if it is going to download, but the gear just keeps going round and round with no results.  Would apprieciate any assistance anyone can give me.
Thanks

Hi skwosnjak,
Please try to switch the renderer to software only mode, So, go to File Menu>Project settings>General and change the Renderer option to Software only Mode.
Regards,
Vinay

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    === Verbose logging started: 4/12/2012  9:58:22  Build type: SHIP UNICODE 5.00.7600.00  Calling process: C:\Windows\System32\msiexec.exe ===
    MSI (c) (8C:84) [09:58:22:702]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
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               ******* CommandLine: **********
    MSI (c) (8C:BC) [09:58:22:718]: Incrementing counter to disable shutdown. Counter after increment: 0
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    MSI (c) (8C:BC) [09:58:23:950]: Note: 1: 2262 2:  DigitalSignature 3: -2147287038
    MSI (c) (8C:BC) [09:58:23:950]: SOFTWARE RESTRICTION POLICY: \\briggslaw\root\AppsDev\Drivers & Utilities\Adobe Reader\Reader 10.1.3\Acroread.msi is not digitally signed
    MSI (c) (8C:BC) [09:58:23:966]: SOFTWARE RESTRICTION POLICY: \\briggslaw\root\AppsDev\Drivers & Utilities\Adobe Reader\Reader 10.1.3\Acroread.msi is permitted to run at the 'unrestricted' authorization level.
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    MSI (c) (8C:BC) [09:58:24:028]: User policy value 'AlwaysInstallElevated' is 0
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    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: Extension 3: -2147287038
    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: MIME 3: -2147287038
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    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: ListBox 3: -2147287038
    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: ListView 3: -2147287038
    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: Media 3: -2147287038
    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: ModuleComponents 3: -2147287038
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    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: #_BaselineCost 3: -2147287038
    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: #_BaselineFile 3: -2147287038
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    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: SxsMsmGenComponents 3: -2147287038
    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: ISDistribution 3: -2147287038
    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: AppsInUse 3: -2147287038
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    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: DeleteComponents 3: -2147287038
    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: DeleteFiles 3: -2147287038
    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: DeleteProducts 3: -2147287038
    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: DeleteRegistry 3: -2147287038
    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: ServiceInstall 3: -2147287038
    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: TransferRegistry 3: -2147287038
    MSI (c) (8C:BC) [09:58:24:028]: Note: 1: 2262 2: AppsInUseEx 3: -2147287038
    MSI (c) (8C:BC) [09:58:24:028]: APPCOMPAT: looking for appcompat database entry with ProductCode '{AC76BA86-7AD7-FFFF-7B44-AA0000000001}'.
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    MSI (c) (8C:BC) [09:58:24:028]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-machine.
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    MSI (c) (8C:BC) [09:58:24:028]: Entering CMsiConfigurationManager::SetLastUsedSource.
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