IIS Webgate losing connection to OAM server with query string in URI

Hi,
We have a Windows 2008 server with IIS 7/7.5 and the OAM 10.1.4.3 webgate installed on it, and are having a problem where it appears that during the processing of a request, the webgate is getting an ErrEngineDown (i.e., the webgate thinks that it's lost connection to the OAM server).
We have a number of similarly configured IIS servers + webgates that work fine, but this problem is only occurring on one of the IIS servers, AND it appears that this only happens when the URI being requested includes a query string.
When this happens, we see the following in the webgate oblog.log file:
2012/10/08@16:45:10.244000     3148     2928     CONN_MGMT     DEBUG1     0x00000201     ..\src\aaa_service_client.cpp:935     "Simulating engine down reply"
and:
2012/10/08@16:45:10.244000     3148     3220     WEB     TRACE     0x00000203     ..\src\iis_filt_info.cpp:554     "Function entered"     _TraceName^ObIISFiltPreprocHdrs::RedirectTo     redirectUrl^/access/oblix/apps/webgate/bin/webgate.dll?status%253D500%2520errmsg%253DErrEngineDown
and:
2012/10/08@16:45:10.244000     3148     3220     ACCESS_CLIENT     DEBUG3     0x00000201     ..\src\aaa_service_client.cpp:3359     "ObAAAServiceClient::DecNumActiveReferences"     _numActiveReferences^0     AAA Client Address^0x02139730
2012/10/08@16:45:10.244000     3148     3220     ACCESS_SDK     ERROR     0x00000501     ..\src\obuser_session.cpp:1564     "ObError exception caught"     raw_code^124
We've confirmed that the IIS server connectivity to the OAM server is fine.
When they test, they get the OAM FORM login page, then then enter the username and password, and then the browser shows an "Oracle Access Manager Operation Error" webpage (which probably corresponds to that "ErrEnginedown".
The puzzling thing is why this would happen but only if the URI includes a query string. Also, as I mentioned, we are only seeing this problem with one IIS server (+webgate).
We have an SR with Oracle, but that hasn't made much progress, so I was wondering if anyone has encountered something like this?
Thanks,
Jim

Hi,
It turned out that there were some application errors that were occurring and when those were fixed, this problem disappeared. We don't control the IIS application, so we're not 100% what the problems were.
Jim

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