IJ print quality plug-in error
I can't print from any application. An error comes up, saying its a problem with the IJ print quality plug-in. I can't find this plug-in so i can't do anything about it.
Any help would be amazing.
Hello,
I've found a solution :
( also posted in this topic : http://discussions.apple.com/thread.jspa?threadID=1200609&tstart=0 )
When I saw the message yesterday from the crash about IJPrintQuality I searched for it and disabled all the plugin in the folder : (yourharddrive)/Library/Printers/Lexmark/PDEs
I just rename the plugins with disabled at the end of their names (like IJPrintQuality.plugin --> IJPrintQuality.plugindisabled)
And now I can print from every applications !
But my scanner in this all-in-one printer doesn't work too… If you have a solution post it !
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Print quality terrible, may not be the printer - how can I fix it?
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I have a MacBook Pro 13" and my printer is HP 8600dn, which has worked fine for 2 years.
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ITunes plug-in error on startup
I'm getting an "iTunes quit unexpectedly while using the libcrypto.0.9.8.dylib plug-in" error when trying to open iTunes. Never had a single issue with this MacBook since I bought it two years ago. Any help is appreciated.
Process: iTunes [950]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.3 (11.1.3)
Build Info: iTunes-1113011001003008~1
Code Type: X86-64 (Native)
Parent Process: launchd [153]
Responsible: iTunes [950]
User ID: 501
PlugIn Path: /usr/lib/libcrypto.0.9.8.dylib
PlugIn Identifier: libcrypto.0.9.8.dylib
PlugIn Version: ??? (50)
Date/Time: 2014-01-01 16:57:36.455 -0500
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 34A58849-38FC-89C6-885D-E1655A3007F3
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (Code Signature Invalid)
Exception Codes: 0x0000000000000032, 0x00007fff76d77e08
VM Regions Near 0x7fff76d77e08:
__DATA 00007fff76d6c000-00007fff76d6e000 [ 8K] rw-/rwx SM=COW /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
--> __DATA 00007fff76d6e000-00007fff76d94000 [ 152K] rw-/rwx SM=COW /usr/lib/libcrypto.0.9.8.dylib
__DATA 00007fff76d94000-00007fff76da2000 [ 56K] rw-/rwx SM=COW /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
0 libcrypto.0.9.8.dylib 0x00007fff913e8429 EVP_add_cipher + 9
1 libssl.0.9.8.dylib 0x00007fff8d65db93 SSL_library_init + 19
2 com.apple.mobiledevice 0x0000000110acd957 _MobileDeviceLibraryInitRoutine + 77
3 libsystem_pthread.dylib 0x00007fff910c48d6 __pthread_once_handler + 65
4 libsystem_platform.dylib 0x00007fff8d678156 _os_once + 73
5 libsystem_pthread.dylib 0x00007fff910c4875 pthread_once + 57
6 com.apple.mobiledevice 0x0000000110aca778 _InitializeMobileDevice + 25
7 com.apple.mobiledevice 0x0000000110ac53df _registerWakeupOperationClass + 9
8 libsystem_pthread.dylib 0x00007fff910c48d6 __pthread_once_handler + 65
9 libsystem_platform.dylib 0x00007fff8d678156 _os_once + 73
10 libsystem_pthread.dylib 0x00007fff910c4875 pthread_once + 57
11 com.apple.mobiledevice 0x0000000110ac4d19 AMDeviceWakeupOperationCreateWithToken + 221
12 com.apple.iTunes 0x000000010a941618 0x109f56000 + 10401304
13 com.apple.CoreFoundation 0x00007fff8a9eed36 __CFDictionaryApplyFunction_block_invoke + 22
14 com.apple.CoreFoundation 0x00007fff8a9eecfc CFBasicHashApply + 124
15 com.apple.CoreFoundation 0x00007fff8a9eec4d CFDictionaryApplyFunction + 173
16 com.apple.iTunes 0x000000010a94158f 0x109f56000 + 10401167
17 com.apple.iTunes 0x0000000109f5e617 0x109f56000 + 34327
18 com.apple.iTunes 0x0000000109f5c19e 0x109f56000 + 24990
19 com.apple.iTunes 0x000000010a1cbbd1 0x109f56000 + 2579409
20 com.apple.iTunes 0x000000010a1cb6f0 0x109f56000 + 2578160
21 com.apple.iTunes 0x000000010a1cb5a7 0x109f56000 + 2577831
22 com.apple.iTunes 0x000000010a6b9aa6 0x109f56000 + 7748262
23 com.apple.iTunes 0x000000010a6b91b6 0x109f56000 + 7745974
24 com.apple.iTunes 0x000000010a6bae51 0x109f56000 + 7753297
25 com.apple.iTunes 0x000000010a6badd3 0x109f56000 + 7753171
26 com.apple.CoreFoundation 0x00007fff8aac8fcc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
27 com.apple.CoreFoundation 0x00007fff8a9bcc5d _CFXNotificationPost + 2893
28 com.apple.Foundation 0x00007fff8b2c94aa -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
29 com.apple.AppKit 0x00007fff899c9d0e -[NSApplication finishLaunching] + 440
30 com.apple.AppKit 0x00007fff899c9823 -[NSApplication run] + 128
31 com.apple.iTunes 0x000000010a863c57 0x109f56000 + 9493591
32 com.apple.iTunes 0x000000010a2e6d4c 0x109f56000 + 3738956
Thread 1:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff87325a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87324d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8aa1d315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8aa1c939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8aa1c275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8aad19d1 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x0000000110ae2701 __thr_AMRegisterForCallbacks + 217
7 libdispatch.dylib 0x00007fff866832ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff8668509e _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff86686193 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff910c4ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff910c7fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8732a662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8668543d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff86685152 _dispatch_mgr_thread + 52
Thread 3:: Dispatch queue: com.apple.mobiledevice.restore.events
0 libsystem_c.dylib 0x00007fff84923dac tre_compile + 2980
1 libsystem_c.dylib 0x00007fff8492288f regncomp_l + 325
2 com.apple.mobiledevice 0x0000000110a82570 _AMRRegexSubstitution + 43
3 com.apple.mobiledevice 0x0000000110a70b37 _AMRestoreScrubLogBuffer + 456
4 com.apple.mobiledevice 0x0000000110ae48f1 AMRCopyFormattedLogDataAndScrub + 292
5 com.apple.mobiledevice 0x0000000110ae8c62 __thr_handleLogEvent + 440
6 libdispatch.dylib 0x00007fff866832ad _dispatch_client_callout + 8
7 libdispatch.dylib 0x00007fff8668568f _dispatch_queue_drain + 451
8 libdispatch.dylib 0x00007fff866869dd _dispatch_queue_invoke + 110
9 libdispatch.dylib 0x00007fff86684fa3 _dispatch_root_queue_drain + 75
10 libdispatch.dylib 0x00007fff86686193 _dispatch_worker_thread2 + 40
11 libsystem_pthread.dylib 0x00007fff910c4ef8 _pthread_wqthread + 314
12 libsystem_pthread.dylib 0x00007fff910c7fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff87325a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87324d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8aa1d315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8aa1c939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8aa1c275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8aad19d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000109f7151f 0x109f56000 + 111903
7 com.apple.iTunes 0x0000000109f5b0f3 0x109f56000 + 20723
8 libsystem_pthread.dylib 0x00007fff910c3899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff910c372a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff910c7fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff87329716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff910c5c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x0000000109f5a40f 0x109f56000 + 17423
3 com.apple.iTunes 0x000000010a3d804b 0x109f56000 + 4726859
4 com.apple.iTunes 0x000000010a3d877a 0x109f56000 + 4728698
5 com.apple.iTunes 0x0000000109f5b0f3 0x109f56000 + 20723
6 libsystem_pthread.dylib 0x00007fff910c3899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff910c372a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff910c7fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff87329e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff910c4f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff910c7fb9 start_wqthread + 13
Thread 7:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff873299aa __select + 10
1 com.apple.CoreFoundation 0x00007fff8aa68d43 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff910c3899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff910c372a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff910c7fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff76d77e08 rbx: 0x00007fff76d77e08 rcx: 0x00000000ffffffff rdx: 0x00007fff910c4895
rdi: 0x00007fff76d77e08 rsi: 0x00007fff55ca8780 rbp: 0x00007fff55ca8280 rsp: 0x00007fff55ca8270
r8: 0x0000000000000437 r9: 0x0000000110b63d70 r10: 0x00007fff92a5141c r11: 0x00007fff8d65db80
r12: 0x00007fff74866400 r13: 0x0000000000000000 r14: 0x00007fff55ca8780 r15: 0x00007fff55ca8740
rip: 0x00007fff913e8429 rfl: 0x0000000000010202 cr2: 0x00007fff76d77e08
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x109f56000 - 0x10b5f8fef com.apple.iTunes (11.1.3 - 11.1.3) <A2A98806-87A0-3DC1-9B56-49D082615D15> /Applications/iTunes.app/Contents/MacOS/iTunes
0x10b9d6000 - 0x10ba56ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <6DF8BE48-75E5-36DE-AD39-59B0B5A57E0F> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10ba97000 - 0x10bac1ffb com.apple.avfoundationcf (2.0 - 133) <385B4AC1-12A3-3ECC-98CD-31D391FCCEFE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x10bafc000 - 0x10bcd0fff com.apple.iad.iAdCore (1.0 - 1) <0AC49774-2E81-31D7-B2BA-F272E16FD430> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x10bda0000 - 0x10bda4fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10bdaf000 - 0x10bdb2fff com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x10bdbf000 - 0x10c0ebff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x10c117000 - 0x10c14eff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x10c162000 - 0x10c238fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x10c257000 - 0x10c259ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10c25e000 - 0x10c2a1ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x10c530000 - 0x10c534ffd com.apple.audio.AppleHDAHALPlugIn (2.5.3 - 2.5.3fc1) <844CFCFD-F813-36F1-A5BF-FB9D7BD7040D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x10e0c2000 - 0x10ee37fff com.apple.CoreFP (2.5.16 - 2.5.16) <1C390A93-4187-37E7-8A7E-4417876F069B> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x1106a7000 - 0x1107dbff7 com.apple.CoreADI (1.34.0 - 1.34.0) <33B6ECA7-680E-3517-A1C1-9785BA022516> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
0x1107e2000 - 0x1109b3fff com.apple.audio.units.Components (1.9 - 1.9) <80991B19-4B07-3DBF-A4B3-597DA1AA65B2> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x110a5d000 - 0x110b4eff7 com.apple.mobiledevice (710.1 - 710.1) <356F402B-7499-3EA6-8541-A3D89F6D119F> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x7fff6facd000 - 0x7fff6fb00817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff84853000 - 0x7fff84855fff libRadiance.dylib (1038) <55F99274-5074-3C73-BAC5-AF234E71CF38> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff84856000 - 0x7fff8489dfff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8489e000 - 0x7fff8489efff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff848b2000 - 0x7fff8493bff7 libsystem_c.dylib (997.1.1) <61833FAA-7281-3FF9-937F-686B6F20427C> /usr/lib/system/libsystem_c.dylib
0x7fff84994000 - 0x7fff84c3effd com.apple.HIToolbox (2.1 - 696) <1CFFF37B-C392-3088-B0A4-C08C55B2AF8F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff84c3f000 - 0x7fff84c42fff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff84c6a000 - 0x7fff84c97ff2 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <43A137C4-3E72-37DC-945F-92569C12AAD4> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff84c98000 - 0x7fff84ef9ff7 com.apple.imageKit (2.5 - 770) <33BCF627-EB1A-3CC1-98AB-2324B6DFB329> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff84efa000 - 0x7fff84f00ff7 com.apple.XPCService (2.0 - 1) <2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff84f01000 - 0x7fff84f1aff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff84fd5000 - 0x7fff84ffcffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff85029000 - 0x7fff85029fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8502a000 - 0x7fff85031ff7 liblaunch.dylib (842.1.4) <FCBF0A02-0B06-3F97-9248-5062A9DEB32C> /usr/lib/system/liblaunch.dylib
0x7fff85061000 - 0x7fff850cbff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff850cc000 - 0x7fff853b6fff com.apple.CoreServices.CarbonCore (1077.14 - 1077.14) <B00BEB34-A9F5-381F-99FD-11E405768A9A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff85659000 - 0x7fff857f5ff7 com.apple.QuartzCore (1.8 - 332.0) <994D1E0A-64B6-398C-B9A2-C362F02DE943> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff85a67000 - 0x7fff85a7dfff com.apple.CoreMediaAuthoring (2.2 - 947) <B01FBACC-DDD5-30A8-BCCF-57CE24ABA329> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff85a7e000 - 0x7fff85b4fff7 com.apple.QuickLookUIFramework (5.0 - 622.3) <9741E66B-3978-35F6-8846-B6C528945611> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff85b50000 - 0x7fff85bd9fff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff85bda000 - 0x7fff8614afff com.apple.CoreAUC (6.22.08 - 6.22.08) <F306D552-2220-3160-88EA-C916193C5EFD> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8614b000 - 0x7fff864c1ffa com.apple.JavaScriptCore (9537 - 9537.73.10) <4A4AE781-6F76-3412-B0E5-67E0BAEE22A2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8658a000 - 0x7fff865b1ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff865b2000 - 0x7fff865b6fff libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
0x7fff865b7000 - 0x7fff865b9ffb libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib
0x7fff865ba000 - 0x7fff865c2ffc libGFXShared.dylib (9.0.83) <11A621C3-37A0-39CE-A69B-8739021BD79D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff865eb000 - 0x7fff8661bfff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
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0x7fff8caf9000 - 0x7fff8cb14ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff8cb15000 - 0x7fff8cb22ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff8cb55000 - 0x7fff8cba1ffe com.apple.CoreMediaIO (401.0 - 4544) <44EBC0FE-DAD5-3711-96CB-05250F350A16> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8cba2000 - 0x7fff8ccf5ff7 com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <A0B7B007-9BD8-30E2-B644-47856DA29FEE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8ccf6000 - 0x7fff8ccfafff libsystem_stats.dylib (93.1.26) <B9E26A9E-FBBC-3938-B8B7-6CF7CA8C99AD> /usr/lib/system/libsystem_stats.dylib
0x7fff8cd08000 - 0x7fff8cd59ff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8cd70000 - 0x7fff8cd75ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff8cdb1000 - 0x7fff8cdbbff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8cdbc000 - 0x7fff8cdcdff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff8cdd0000 - 0x7fff8d0eaff7 com.apple.MediaToolbox (1.0 - 1273.29) <6260E68B-7E50-3D49-8C0A-7145614C13D8> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff8d0eb000 - 0x7fff8d0f0fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff8d1b8000 - 0x7fff8d1e0ffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff8d1e1000 - 0x7fff8d244ff7 com.apple.SystemConfiguration (1.13 - 1.13) <F05F4149-981B-380B-8F50-51CE804BBB89> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8d245000 - 0x7fff8d308ff7 com.apple.backup.framework (1.5.1 - 1.5.1) <FC4E949B-B41A-3F21-8AF8-AEDB13146FEA> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8d35a000 - 0x7fff8d383fff com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8d38f000 - 0x7fff8d47efff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8d47f000 - 0x7fff8d47fffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8d480000 - 0x7fff8d567ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff8d568000 - 0x7fff8d570ff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff8d571000 - 0x7fff8d573ff3 libsystem_configuration.dylib (596.12) <C4F633D9-94C8-35D9-BB2D-84C5122533C7> /usr/lib/system/libsystem_configuration.dylib
0x7fff8d574000 - 0x7fff8d5c5fff com.apple.QuickLookFramework (5.0 - 622.3) <AB6CCD09-ECDF-3F01-9C42-34B37DDCF12D> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8d5c6000 - 0x7fff8d5d1fff libGL.dylib (9.0.83) <984A960A-C159-3AE5-8B40-E2B451F6C712> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8d5d2000 - 0x7fff8d63ffff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8d640000 - 0x7fff8d674fff libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
0x7fff8d675000 - 0x7fff8d67bff7 libsystem_platform.dylib (24.1.4) <331BA4A5-55CE-3B95-99EB-44E0C89D7FB8> /usr/lib/system/libsystem_platform.dylib
0x7fff8d67c000 - 0x7fff8d686fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff8d687000 - 0x7fff8d690fff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8d887000 - 0x7fff8d88efff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8d891000 - 0x7fff8d8a1fff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff8dff3000 - 0x7fff8dff7ff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff8dff8000 - 0x7fff8e51cfff com.apple.QuartzComposer (5.1 - 316) <B20E93C3-8517-3E5C-83B6-C312C839C5D0> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8e51d000 - 0x7fff8e528fff libkxld.dylib (2422.1.72) <C88EF3E6-B31F-3E12-BE9B-562D912BA733> /usr/lib/system/libkxld.dylib
0x7fff8e529000 - 0x7fff8e53dfff com.apple.aps.framework (4.0 - 4.0) <F529A05B-FB03-397E-B06A-3A60B808FA11> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff8e53e000 - 0x7fff8e568ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff8e569000 - 0x7fff8e604ff7 com.apple.PDFKit (2.9 - 2.9) <AD968A31-6567-30A7-A699-154C88DB56D0> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff8e79c000 - 0x7fff8e7c8fff com.apple.CoreServicesInternal (184.8 - 184.8) <707E05AE-DDA8-36FD-B0FF-7F15A061B46A> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8e7c9000 - 0x7fff8e849fff com.apple.CoreSymbolication (3.0 - 141) <B018335C-698B-3F87-AF1C-6115C4FA8954> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8e84a000 - 0x7fff8e866fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x7fff8e86a000 - 0x7fff8e86cff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8e86d000 - 0x7fff8e89cff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <404369C0-ED9F-3010-8D2F-BC55285F7808> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff8e89d000 - 0x7fff8e9cdff7 com.apple.desktopservices (1.8 - 1.8) <09DC9BB8-432F-3C7A-BB08-956A2DDFC2DE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8e9ce000 - 0x7fff8e9d8ff7 libcsfde.dylib (380) <3A54B430-EC05-3DE9-86C3-00C1BEAC7F9B> /usr/lib/libcsfde.dylib
0x7fff8e9d9000 - 0x7fff8eb47ff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8eb48000 - 0x7fff8f995ffb com.apple.WebCore (9537 - 9537.73.13) <A468175D-078A-3377-A883-0BC5C8A4339F> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff8faab000 - 0x7fff8fd03ff1 com.apple.security (7.0 - 55471) <233831C5-C457-3AD5-AFE7-E3E2DE6929C9> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8fd9d000 - 0x7fff8fda6fff com.apple.speech.synthesis.framework (4.6.2 - 4.6.2) <0AAE45F0-FC6E-36B6-A6A7-73E6950A74AC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8fda7000 - 0x7fff8fec9ff1 com.apple.avfoundation (2.0 - 651.12) <03E595B7-A559-3D4D-90E9-BCA603E3A39E> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff8feca000 - 0x7fff8ff08ff7 libGLImage.dylib (9.0.83) <C08048A7-03CC-3E40-BCDC-7791D87AC8E4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8ff09000 - 0x7fff8ff0cffc com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8ff0d000 - 0x7fff8ff15fff libsystem_dnssd.dylib (522.1.11) <270DCF6C-502D-389A-AA9F-DE4624A36FF7> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8ffb2000 - 0x7fff8ffb3ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8ffb4000 - 0x7fff9007dfff com.apple.LaunchServices (572.23 - 572.23) <8D955BDE-2C4C-3DD4-B4D7-2D916174FE1D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff90080000 - 0x7fff90084ff7 libGIF.dylib (1038) <C29B4323-1B9E-36B9-96C2-7CEDBAA124F0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff90085000 - 0x7fff90156ff1 com.apple.DiskImagesFramework (10.9 - 371.1) <D456ED08-4C1D-341F-BAB8-85E34A7275C5> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff90157000 - 0x7fff9028dffa com.apple.WebKit (9537 - 9537.73.11) <5F583526-8D71-30AD-B97C-56EC51E94E85> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff90291000 - 0x7fff902e9ff7 com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff90683000 - 0x7fff90695fff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff90c52000 - 0x7fff90c53fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff90c54000 - 0x7fff90c64ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff90c89000 - 0x7fff910bcffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff910bd000 - 0x7fff910c1ff7 libheimdal-asn1.dylib (323.12) <063A01C2-E547-39D9-BB42-4CC8E64ADE70> /usr/lib/libheimdal-asn1.dylib
0x7fff910c2000 - 0x7fff910c9ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff910da000 - 0x7fff910e9ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff910ea000 - 0x7fff9112fff6 com.apple.HIServices (1.22 - 466) <21807AF8-3BC7-32BB-AB96-7C35CB59D7F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff91130000 - 0x7fff91130fff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff91131000 - 0x7fff9118afff libTIFF.dylib (1038) <5CBFE0C2-9DD8-340B-BA63-A94CE2E476F2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff9118b000 - 0x7fff91198ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff9130d000 - 0x7fff9133cfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff9133d000 - 0x7fff91362ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff91363000 - 0x7fff91442fff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff91443000 - 0x7fff914a7ff9 com.apple.Heimdal (4.0 - 2.0) <E7D20A4D-4674-37E1-A949-635FFF7C439A> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff914a8000 - 0x7fff914aaff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff914ab000 - 0x7fff914aefff com.apple.AppleSystemInfo (3.0 - 3.0) <4D032152-AA40-350E-BB96-44BC55C5C69C> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff914af000 - 0x7fff914d3ff7 libJPEG.dylib (1038) <86F349A8-882D-3326-A0B0-63257F68B1A7> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff914d4000 - 0x7fff914d6fff com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff91588000 - 0x7fff915b9fff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff915ba000 - 0x7fff915c4ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff915c5000 - 0x7fff916cafff com.apple.ImageIO.framework (3.3.0 - 1038) <2C058216-C6D8-3380-A7EA-92A3F04520C1> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff916cb000 - 0x7fff91753ff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff91754000 - 0x7fff9175efff com.apple.AppSandbox (3.0 - 1) <55717299-8164-3D79-918F-BD64706735CF> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff917d3000 - 0x7fff917ecff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff917ed000 - 0x7fff91abbff4 com.apple.CoreImage (9.0.54) <74BB8685-69A9-3A45-8DED-EA26BD39D710> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff91abc000 - 0x7fff91b1cff2 com.apple.CoreUtils (1.9 - 190.4) <CBB5B4DC-2801-32B3-A31C-8811CCF99873> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff91b1d000 - 0x7fff91b26ff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff91b27000 - 0x7fff91b79fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff91b7a000 - 0x7fff91b7dfff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff91bf2000 - 0x7fff91ce0fff libJP2.dylib (1038) <6C8179F5-8063-3ED6-A7C2-D5603DECDF28> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff91d90000 - 0x7fff91d91ffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff91fd8000 - 0x7fff92001ff7 libc++abi.dylib (48) <8C16158F-CBF8-3BD7-BEF4-022704B2A326> /usr/lib/libc++abi.dylib
0x7fff924de000 - 0x7fff92517ff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1394
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=255.9M resident=96.9M(38%) swapped_out_or_unallocated=159.0M(62%)
Writable regions: Total=78.4M written=13.7M(17%) resident=15.5M(20%) swapped_out=0K(0%) unallocated=62.9M(80%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 140K
Kernel Alloc Once 4K
MALLOC 61.4M
MALLOC (admin) 32K
Memory Tag 242 12K
STACK GUARD 56.0M
Stack 10.7M
VM_ALLOCATE 348K
__DATA 35.3M
__IMAGE 528K
__LINKEDIT 68.0M
__TEXT 187.9M
__UNICODE 544K
mapped file 40.5M
shared memory 4K
=========== =======
TOTAL 461.3M
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.1Hey bergersg,
Thanks for the question. I understand you are experiencing issues with iTunes on your MacBook. Let’s see if we can isolate this issue by starting iTunes in safe mode:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
There are several ways in which an add-on can cause iTunes to act erratically, such as those listed below:
- Loss of iTunes functionality, such as the Visualizer.
- Distortion or irregularity in the iTunes interface.
- Slow performance.
- iTunes won't open or quits unexpectedly.
- You see an alert while syncing stating "... cannot be synced. A duplicate file name was specified."
If you notice any of the above symptoms or other unusual behavior, you can disable any plug-ins not manufactured by Apple by opening iTunes in Safe Mode. This is done by holding down the Option and Command keys (on Mac OS X) or holding down the Shift and Control keys (on Windows) while opening iTunes. If performed correctly, you should see the following dialog before iTunes finishes starting up:
"iTunes is running in Safe Mode. Visual plug-ins you have installed have been temporarily disabled."
If the above does not resolve your issue, I’d like to isolate further by testing in another user account:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
Thanks,
Matt M. -
HP Officejet Pro 6830 print quality
I have a brand new HP Officejet Pro 6830, I set it up following the instructions and it was working fine for a few days. Then I started getting error messages about the printhead, and messages telling me that I had installed genuine recycled HP ink cartridges and did I want to buy nbew genuine ones. Now I am no longer getting error messages but the print quality is awful, half of it not printing properly. Any suggestions gratefully received. I have tried the sum of my knowledge - switching it off and back on again! Thanks.
Hi @helenincardiff,
Welcome to the HP Forums!
I understand that your HP Officejet Pro 6830 is not printing properly. I am sorry to hear this, but happy to help!
Please take a look through the steps in this print quality guide, Fixing Print Quality Problems for the HP Officejet 6810 and Officejet Pro 6830 e-All-in-One Printer ....
Hope this guide resolves your issue, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping! -
Officejet Pro L7590 Print Quality Problems - Black/Yellow Printhead
Officejt Pro L7590 All-In-One
Running on Windows 7 64 bit, USB connected to computer
Approx 2.5 yrs old; has printed 30,000 pages.
Issue: Black/Yellow printhead replaced about 500-1000 pages ago; new unit only tested as "Fair" in diagnostics, even though it was fresh outta the box. Print Quality good.
About two weeks ago, printer refused to print, flashing ambler "!", etc., error message regarding black/yellow printhead.
Ordered replacement ($71 again -- ouch! Whole printer only cost $199 30 months ago).Again, new unit only "fair" in diagnostic (original Cyan/Magenta printhead still reads as "good").
New printhead required much cleaning and aligning, and now prints with large gaps on a regular basis down the page. Talked to tech guy @ Staples where i bought it; his only "helpful" suggestion was that most people just toss the printers the first time the printheads go bad.
Print heads are separately warranted.
My questions:
(1) What else is there that's screwing up my print quality,a nd is it fixable?
(2) Can i get my $ back on the two printheads that didn't fix the printer's problems?I've included a link below to help you troubleshoot rpint quality issues...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu03037&tmp_task=solveCategory&lc=en&dlc=en&cc=...
This document provides some system settings that may help fix the issue.
Dave M.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution.
I am an HP employee. -
Photosmart 7520 Horrible Print Quality
I have purchased HP printers for years and have always considered them excellent and reliable products. About a year ago I purchased a Photosmart 7520. This has turned out to be the worst printer I have ever owned.The print quality is terrible and unreliable. The ink constantly streaks or doesn't flow properly. The ink cartridges last no time at all. I have constantly used the clean print head and align feature with only minimal and temporary improvement. I may have to throw this one in the trash and look at another brand.
I have to agree with you. The HP7520 is the worst HP printer I have ever owned. It streaks constantly on regluar paper, none of my previous printers did this.
I abandoned an old reliable printer for this printer just to get wi-fi network printing capability. My old Brother MFC250 all in one printer was the first non-HP printer I had ever owned. Previous to that I had several HP printers, and had worked supporting HP Corvallis' site in the 90's, so I am a fan of HP technology in general.
This printer has the following shortcomings:
1) Ink cartridges are engineered to look like they contain ink... but are constantly running dry. I do not print as much now as I used to in the past. (*SMALLEST INK LONGEVITY*)... If the cartridges could be made any smaller... HP Marketing would have done this IMHO.
2) Print output is constantly streaking, requiring the printer be "tuned up" constantly
3) Print cartridge installation/sanity check is buggy/fragile, in one case a $12 print cartridge for Photo Black I installed this week was "damaged". I bought another cartridge, and it too was "damaged". A power cycle of the printer yielded non problem... just a wasted purchase and time to run out and buy a replacement cartridge to replace a newly installed cartridge that had no problem.
I *just* ran out of color ink, and I'm certain that this is indeed the worst HP printer I have ever owned.
Having said all of this... it looks nice on my desktop and the chimes are nice...
What would help is a better "you are running low on ink" indication with this printer. If I knew say, a week ahead of time that I'm running out of ink... that would be nice.
This printer may need to be recycled once I can find a review of a better one.
My wife has an old printer somewhere in storage, we may pull that one out and dust it off and plug it into the router to have wireless printing... <sigh>.
Would *NOT* recommend this printer for purchase.... heading to Amazon to add that customer review. -
Poor Printing quality after changing the catridges
After changing the complete set of catridge print quality is very bad and only prining in Magenta & Grey color.
regards,Please read this post then provide some details. What printer model? What operating system? Are there any error messages on the printer or computer screen?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V -
Epson shared printers- can't control print quality
Hi someone,
We have an espon stylus photo 1280, and an epson stylus photo R200.
Both are connected to one Intel iMac via USB.
We have 2 other Macs - one iMac G5, and Mac mini G5 which are sharing these printers. All have the latest Tiger OS 10.4.6.
They print fine, but the problem we're having is that the 2 computers which are using the printers via the network do not have access to Epson's special utilities when in the print dialogue screen - ie: they cannot change the print quality, paper stock, black vs colour etc. when just about to print.
The only one that does have access to Epson's controls is the one which is connected via USB.
We also can not see the printers from the other 2 macs in the Printer Browser when searching for them using appletalk, or epson appletalk etc....only in the Default Browser as "Shared Printers"
Does this have something to do with it?
How can we get the 2 Macs which are using the printers as "shared printers" access to the epson print options?
thanks!
Intel iMac, iMac g5, Mac mini Mac OS X (10.4.6)Are your printers "networked" as in using ethernet, or are they simply shared, using the OSX shared printers feature? I think it makes a difference.
I had a similar problem. My printer, an Epson 1280 is connected to mu iMac G4 via USB, and is shared by my MacBook Pro. I was unable to access the Epson print utility features that allow setting quality, borderless prints, etc. I contacted Epson and they sent me the following fix. it took care of the problem. I can change the settings from either the primary iMac or from the shared printer on the Laptop.
To correct the issue you are experiencing, we will perform a complete
removal of the files and reinstall the driver.
REMOVE FILES
1. Double click on the MAC HARD DRIVE
2. Double click on the LIBRARY folder
3. Double click on the PRINTERS folder
4. Drag the EPSON folder to the trash can
NOTE If you receive an access denied error message, this indicates that
you do not have root access. You will need to contact Apple for assistance
on obtaining Root Access.
1. Insert your 10.4 CD/DVD, double click on the CD/DVD icon on your
desktop.
2. Double click SYSTEM > INSTALLATION > PACKAGES > EPSON PRINTER
DRIVERS.PKG
Follow the prompts for the installation, restart your Mac when complete
Please follow the steps below to install the resident driver for your
printer in OS 10.4:
1. Make sure that your printer is turned on and connected to your computer.
2. Open your PRINTER SETUP UTILITY. This is found in HARD DRIVE,
APPLICATIONS, UTILITIES directory
3. If there are any entries for your printer click on them and hit the
DELETE. Once they are all gone Click ADD, then MORE PRINTERS at the bottom
of the printer browser.
4. In the window that appears, select EPSON USB from the drop-down menu at
the top, then highlight your printer when it appears under NAME , under
PAGE SETUP select ALL, and then hit ADD.
5. Quit out of the printer setup utility and try printing from any OS X
application.
To set up your printer for borderless printing in OS X please follow the
steps below.
After you have installed your printer driver for OS 10, you will need to do
the following to add extra paper features such as borderless printing
options:
1. Go to Printer Setup Utility (found in HD > Applications > Utilities).
Delete any existing references to the Epson printer from the list.
2. Go to Add. Select Epson USB for a USB printer or Epson Firewire for a
Firewire-connected printer.
3. Highlight the printer name when it appears under Product. Under "Page
setup" use the up-down arrows and select ALL.
4. Click Add. The new printer options will now be added to the Printer
list; you will see the printer name numerous times with different paper
selections attached. (If you are unable to see the full description you
will need to extend the name category.)
5. Highlight the printer name/feature which you wish to use (For example,
"Stylus Photo 2200 (Sheet feeder-Borderless)") and make it the default.
Close Printer Setup Utility.
6. Ensure Classic is not running. Open an OS X application and the file you
wish to print.
Setting up borderless prints in an OS X application (NOTE: not all
applications will show these options)
1. Click on FILE and PAGE SETUP. Ensure the settings below are adjusted:
SETTINGS: PAGE ATTRIBUTES
FORMAT FOR: EPSON STYLUS XXX XXX(BORDERLESS)
PAPER SIZE: Whichever compatible paper size you wish to use
(NOTE: borderless printing is not supported on custom paper sizes.)
Click OK when done.
2. Click on FILE and PRINT. Ensure the settings below are adjusted:
PRINTER: Stylus XXX XXX(BORDERLESS)
PRESETS: STANDARD
Make any other adjustments needed (on COPIES and PAGES, PRINT SETTINGS,
etc) and then click PRINT.
Good Luck! -
Your file could not be print due to an error on HP Deskjet PCL3 class driver on.
I purchase a new printer HP Deskjet Ink Advantage 1515, I successfully installed it but the problem while im trying to print the document is "Your file could not be print due to an error on HP DESKJET PCL3 Class driver on."
Hi limarache,
From what you have described, it sounds like you are using a alternate print driver rather than the driver for your printer. Please use the HP Print and Scan Wizard to help you troubleshoot this issue.
The Print and Scan Doctor diagnoses and helps resolve common printing, scanning, and connectivity problems, including:
Connectivity :
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Ink Issues : Checks the cartridges and ink levels for issues that affect print quality.
Print Settings : Checks and adjusts the print quality settings.
Test Print : Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests : Checks the scan mechanism, drivers, and registry entries.
Click here to download and run the utility > HP Print and Scan Doctor
Please let me know if this resolves the issue, or if you require additional assistance, thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
"printer is in an error state"
Everytime I try to print it says "printer is in an error state" on a pop up on my computer. Tried connecting via USB and it still won't work.
Hello,
Please try the below mentioned steps that should resolve the issue.
Power Off the Computer.
While the printer is ON, remove the ink cartridges and the papers
While the printer is ON, unplug the power cord from back of the printer and also unplug any other cable from the back of the printer ( like USB/Ethernet/Fax cables)
Wait for 60 seconds.
Plug in the power cord to the printer. If printer does not power on automatically then hit the ON button.
Install the cartridges when prompted.
When the printer is steady only then connect the USB cable.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP. -
Apple vs Windows - print quality, scanning, and print preview
I use an old Epson A3 Photo (1290) to produce very high quality prints as artists' limited edition cards. From Windows the print quality is fantastic, but printing the same page from the Apple (to the same printer) the print quality is terrible. Anyone have any idea what the problem is?
Also the Epson and my two Canon printers offer a print preview from the printer driver, which has saved me many a duff printout. I can't find the same option from Apple (for the same printers). Is there a solution?
Finally - I have a high-quality Epson Scanner, the 4870 Epson Perfection. It came with EpsonScan, a very nice program I've used for many years. The Apple image capture is pretty pathetic in comparison. Anyone have a better suggestion? Surely there must be one with good functionality and flexibility. (I tried installing EpsonScan to the Apple but for some reason it can't see the scanner, even though it is plugged in.)I'm using Apple's Epson print utility for the Epson which I downloaded as a software update when I connected the printer, and the Canon ditto. I have finally managed to find the paper types and print options, though not a print preview atm - the problem may be the software I'm using (QuarkXpress), as there was definitely a print preview from Open Office. I'll continue looking into it.
Thanks for pointing me at Vuescan - it looks great. -
Print quality through airport express
macbook
hp photosmart 3100
airport express
error 9672
installed gimp driver
print quality now *****.
what gives?
Can I print wirelessly with this setup without loosing quality?Are you using the HP P1000 PhotoSmart Gimp Print driver?
Have you changed the settings to the highest quality? -
I have a simple applet that prints a gif image (A UPS shipping label). The first time the applet is loaded by the plug-in, the printing quality is terrible. However, every time thereafter the applet is loaded and the printing quality is perfect.
Has anyone seen this before? Any ideas? My basic print function is below.
I really appreciate any help.
Thanks,
Jeff
protected void printLabel(byte[] graphicBytes, DocPrintJob job){
try{
// Force portrait.
PrintRequestAttributeSet aset = new HashPrintRequestAttributeSet();
aset.add(OrientationRequested.PORTRAIT);
aset.add(PrintQuality.HIGH);
DocFlavor flavor = DocFlavor.BYTE_ARRAY.GIF;
Doc doc = new SimpleDoc(graphicBytes, flavor, null);
job.print(doc, aset);
} catch (PrintException e) {
System.err.print(e.getMessage());
}Hello,
You are posting blank messages. I recommend trying a different browser besides the new IE9 and beta FireFox browsers.
MrMatthew - HP Support Forums Moderator
Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else. -
Printing quality with Remote desktop technologies
Hello,
I manage several servers using Remote Desktop Technologies : 2003 R2 Terminal services, 2008 R2 RDS, 32/64 bits...
I upgraded recently to Adobe Reader X and I observe a strange behaviour : when I connect to theses servers with my RDP client, fonts are not the same as displayed, letters are glued without any spaces between them BUT if I connect to the console (HP ILO or vmware console), print quality is fine !!!!
I'm still making comparative tests but I'm stuck.
Any ideas ? I didn't find any thread related to this problem in the forums.
Kind regards,
SebastienHi!
I have the same problem as you!
Other applications works fine with printredirects, but not Adobe Reader X. I have tried to modify the GPO to disable Remote Desktop Easy Print as i seen on Microsoft forums to try on printing errors, but no luck.
I have checked that the printerdriver seems to be the correct one for the local printer, but it does not matter.
Have you found out anything please let me know.
Best regards
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