Il mio macbook pro retina problema al monitor

Salve a tutti, il mio macbook pro retina, ha un problema al monitor, ovvero rimango impressionate le immagini sullo sfondo, e non vanno via... Se porto il mio mac in assistenza lo aggiustano o lo cambiamo ? L'ho comprato da due mesi, e quando è stato assemblato, ho fatto aggiungere della ram e ho aumentato il processore, ovviamente me lo faranno riavere con gli optional ? E sopratutto, quanto tempo ci impiegheranno, visto he dovrei utilizzarlo per studiare...
Grazie mille, e chiedo immensamente scusa per il disturbo...

Google Translate says you are speaking Italian and in English you are asking: / Google Translate dice che si parla italiano e in inglese si sta chiedendo:
I bought a macbook pro retina (15 "2.3GHz 8GB Ram) 2 weeks ago, so far so good. Mac has become slow, especially in view of the graphics. Continuous there is a lag window of icons, as if the card nvidia video does not start and the mac was using the shared video card. I do not know what to do has anyone had similar problems? should I contact apple?
Of which I say / Di cui io dico:
You should not be experiencing any lag at all on a Macbook Pro Retina. Therefore I would suggest you contact Apple. Here is their information:
Non deve trattarsi di alcun ritardo a tutti su un MacBook Pro Retina. Quindi vi suggerisco di contattare Apple. Ecco le loro informazioni:
Italy
Start your support request online and we'll connect you to an expert.
(39) 199 120 800*
www.apple.com/it/support/

Similar Messages

Macbook Pro Retina problem connecting to external monitor

Hello Community,
I've been experiencing a problem, I bought a 13' Macbook Pro Retina. Not quite a cheap machine.
But when I connect through HDMI to my HP 23xi , the screen gets blurry and cut. I tried messing with the configurations, but it simply won't get better.
I presume it's because it is retina, of course. But I bought this monitor, a quite nice monitor a month ago, and I do not want to sell it nor throw it away.
What should I do?
My Kindest Regards,
Luisvf7

Hi luisvf7,
So it seems you are having issues with your MacBook Pro not displaying properly on your external display. It does sound like a frustrating situation. Let’s see if we can get you up and running.
I would suggest that you use the steps in this article to troubleshoot the problem -
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/HT1573
Specifically the section - No video or no signal, image distortion, "snow," or flickering
Thanks for using Apple Support Communities.
Best,
Brett L

Macbook Pro Retina problem connecting to HP 23xi

Hello Community,
I've been experiencing a problem, I bought a 13' Macbook Pro Retina. Not quite a cheap machine.
But when I connect through HDMI to my HP 23xi , the screen gets blurry and cut (which I was able to fix in the setting). I tried messing with the configurations, but it simply won't get better.
I presume it's because it is retina, of course. But I bought this monitor, a quite nice monitor a month ago, and I do not want to sell it nor throw it away.
I bought this Mac to do web design , but this is not the outcome I was expecting at all.
I've seen the other post about the RGB fix, altough I haven't tried it because it isn't very pratical, my problem is not the color, but rather the pixelated resolution that appears on the display.
What should I do?
My Kindest Regards,
Luisvf7
This question was solved.
View Solution.

Looking at the specs for the MacBook,
Thunderbolt digital video output
Native Mini DisplayPort output
DVI output using Mini DisplayPort to DVI Adapter (sold separately)
VGA output using Mini DisplayPort to VGA Adapter (sold separately)
Dual-link DVI output using Mini DisplayPort to Dual-Link DVI Adapter (sold separately)
HDMI video output
Support for 1080p resolution at up to 60Hz
Support for 3840-by-2160 resolution at 30Hz
Support for 4096-by-2160 resolution at 24Hz
I would consider using a Mini DisplayPort to Dual-Link DVI adapter for Thunderbolt digital video.
You will not achieve the 2560 x 1600 display resolution that your MacBook Pro is capable of on your HP display as the display is not capable of that. Specs for the display
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Macbook Pro Retina to external monitor - which cable?

Hi, I have a Macbook Pro Retina and I want to connect it to my 22" Viewsonic external monitor - which has a VGA connection going into it. Looking at all the cables I'm confused at which one I should get? Any info would help!
Many Thanks

nchelliah wrote:
Thanks for your help What about a HDMI to VGA cable? Would this work?
Where would you find one of those? Never heard of that. That is not to say they don't exist. Why would you want to try that? That would mean you are taking a digital signal, converting it to analog, then converting it back to digital.
Stick with the common methods as I described. Tell us if your monitor has HDMI or DVI inputs and I can be more specific as to what cable to use.

Windows 8 on boot camp on MacBook Pro retina w/external monitors = screen resolution not correct

how do i calibrate external monitors resolutions individually in windows 8 (like can be done in OS X) so that my MacBook Pro retina text isn't teeny tiny and my external monitors look normal? Is there a way to set the resolution and text size for each monitor separate from one another in Windows 8? Thanks for the help.

In Windows 8 use the help menu and search for external display.

Macbook pro retina problems. Unsolved

Hi, i recently purchased a Macbook Pro Retina 15" 8 months back. Till few months I faced no problems. But suddenly I am faciing issues like extreme lag when opening windows & closing them. Resizing windows. Lag in softwares. And also facing ghosting problem in my display all of a sudden. The service company in Mumbai called RSG said they will only be able to replace the spoilt parts, as in change the logic board but will not be able to replace the whole laptop. What am i supposed to do when my display is messed up, logic board is gone & i have paid 2 lakhs for this laptop & no one is ready to replace it !!! This is really ridiculuos. I tried multiple ways to contact apple but there is no direct number or even an email to contact them. So currently im stuck with 2 lakhs down the drain! I rather should have got a macbook pro without retina which runs smoother. Request someone from apple to look into this & help me replace this laptop at the earliest.
Thanks,
Yashovardhan
<Personal Information Edited by Host>

Not ridiculous at all. You may have some problems but the system is 8 months old and the warranty covers Replacing Defect parts not the complete system.
So have it Fixed. That seems to be the simple answer. It is under warranty and Apple or a AARC will do it at no charge to you.
Yeah well this is not Apple. This is a User to User Forum run by Apple the company. Apple the company does not come hear and read posts and even if they did they Never respond to any.
So you need to Call Apple directly.

MacBook Pro Retina Problems with Headphone jack, Speakers, USB Port, MagSafe 2 and the hard drive

I took my MacBook Pro Retina 2.6GHz i7 to the genius bar to have the headphone jack looked at. I was told they could easily fix it but had to order the part. That day I took it home and returned to the store once I was notified that the part arrived so I could drop it off for repair. 3 days after I dropped my computer off with the genius bar I missed a phone call and returned to my iphone with a new voicemail. It said something like this, "Hello Tim, I just wanted to let you know that we replaced the headphone jack but it turned out not to be the problem and the problem was actually with the logic board. Don't worry though, we went ahead and replaced that for you, however, after that was done, the speakers stopped working but the headphone jack is fixed. We have to order new speakers to put in your computer b/c we don't have those on hand either."
Long story short, they fixed the speakers but, "had to order another part to repair the USB port." So I am waiting for that to be repaired but the dang AC Power to the actual computer does not work now!!! It's not the magsafe 2 charger that I have or the outlets I tried it in b/c I tried multiple chargers and multiple outlets. I am very frustrated! I have been without my computer for almost 2 weeks and still have to take it in at least twice more to get the power working this weekend and then again next week to (hopefully) get the USB port working.
At what point should I ask for a new computer or a refund? I have been using Apple Computers my whole life, I have had 8 different mac laptop models and have not had a problem until this computer. I am very frustrated with the support I have received from Apple as a whole.

Contact Apple Customer Relations and let them know that you're not happy. With the logic board replacement, everything else should have been evaluated and fixed at the same time. It sounds as if you just got a lemon. You could plead your case for a replacement unit, I would think, since your machine is being 'replaced' piecemeal...
Good luck,
Clinton

Macbook pro retina with 2 monitors

i'm considering switching to macbook pro retina. will it support 2 external thunderbolt monitors independantly with different programs operating on each?

I haven't tried it, but the official answer appears to be "yes":
"Simultaneously supports full native resolution on the built-in display and up to 2560 by 1600 pixels on up to two external displays, at millions of colors"
"Two Thunderbolt ports (up to 10 Gbps)"
All three displays can become one extended desktop. Windows for various applications can be spread among them as you prefer, assuming the applications do nothing to prevent it.

La scheda video del mio Macbook pro retina non parte.

Ho comprato un macbook pro retina (15" 2.3ghz 8gb ram)2 settimane fa, tutto bene fino ad oggi. il mac è diventato lento soprattutto nella visione della grafica. c'è un lag continuo delle finestre delle icone, come se la scheda video nvidia non partisse e il mac stesse usando la scheda video condivisa. non so cosa fare qualcuno ha avuto problemi simili? devo contattare apple?

Google Translate says you are speaking Italian and in English you are asking: / Google Translate dice che si parla italiano e in inglese si sta chiedendo:
I bought a macbook pro retina (15 "2.3GHz 8GB Ram) 2 weeks ago, so far so good. Mac has become slow, especially in view of the graphics. Continuous there is a lag window of icons, as if the card nvidia video does not start and the mac was using the shared video card. I do not know what to do has anyone had similar problems? should I contact apple?
Of which I say / Di cui io dico:
You should not be experiencing any lag at all on a Macbook Pro Retina. Therefore I would suggest you contact Apple. Here is their information:
Non deve trattarsi di alcun ritardo a tutti su un MacBook Pro Retina. Quindi vi suggerisco di contattare Apple. Ecco le loro informazioni:
Italy
Start your support request online and we'll connect you to an expert.
(39) 199 120 800*
www.apple.com/it/support/

No Sound: Macbook Pro (Retina) with HP Monitor

I just got an HP Envy 23 monitor to use with my Retina Macbook Pro and so far it's been a serious struggle. The problem I'm focusing on today is sound. The monitor has a Beats Audio headphone jack. Headphones are plugged in but my Macbook claims "The selected device has no output controls" and there is no sound at all. The monitor and laptop are connected via an HDMI cable. Is this the problem? I don't want to have to return the monitor, but it seems like I could wind up spending hundreds of dollars on cables and adapters to figure out the right combination to get sound and a clear picture. Ugh.
Thanks for any help or guidance.
This question was solved.
View Solution.

HERE is the manual for a HP ENVY 23 IPS monitor, which may be the one in question or just a similar one, but from reading the specs I have to believe it does not have speakers. While reading the description, it could lead the user to assume there are speakers: "HP ENVY 23 23-inch IPS LED Backlit Monitor with Beats Audio" but it must just be an audio processing thing.
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Please click "Accept As Solution" if my help has solved your problem. ----------}
This is a user supported forum. I am a volunteer and I do not work for HP.

MacBook Pro Retina problem

I have a brand new MacBook Pro 13 inch with retina display, i downloaded the game Worms from the App Store and started playing while i was playing the game my trackpad didn´t work normaly, I have the pulse option to make click enabled in my mac so i don´t have to push down the trackpad to click just pulse it with my finger but it wasn´t working on the game i had to pulse like 3 times so the mac make the click i don´t have idea why that happened, I got bored playing because of that problem so i closed the app and decided to erase it... When I was out of the app my trackpad worked nice again and still does it perfectly so i wonder why that problem happened? is it a problem with my mac? or a problem with the app? what do you think?
Well, I opened Safari and typed apple.com to make this question and noticed that my menu bar wasn´t okay the part where the batery status and the wi-fi wasn´t looking sharp or clear, you know that the retina display has pretty well resolution.. well that piece of my mac wasn´t okay I could see the pixels so i want to know again if this error is my mac or just cause of the game (because i was playing in full-screen) maybe it was just effect of the full screen maybe the game doesn´t have a retina support?? I just put my mac to sleep and now it is okay again but i´m still worried...

"if you are not gonna help, why do you answer?"
I answer in the hope that if your post is intelligibile and coherent perhaps one can make sense of it.

Macbook pro retina external monitor mouse skipping, lag problem

When I plug my macbook pro retina (Lion) into a 24" monitor through the DVI adaptor, the cursor jumps erratically every ~10 seconds when being moved. Feels like a lag and is worse with more programs running. Does not depend on mouse or mouse surface. Trackpad does it too. Any ideas? Thanks in advance.

Hi AO1 James,
If I understand correctly, the external monitor was blurry from the moment you plugged it into your MacBook Pro with Retina display. I would first check the resolution settings for the monitor with the "How do I select additional resolutions on my display?" section of the following article:
Apple computers: Troubleshooting issues with video on internal or external displays
If it remains blurry after selecting your monitors optimal resolution, I would use the steps under the "Reset the system" section of the article to help troubleshoot the issue.
Thank you for using Apple Support Communities.
All the best,
Sterling

Early 2013 Macbook Pro Retina 2.7 i7 512GB SSD and 16gb Ram with Serious Cuda Problems! Trying to teach Apple their Macbook Pro Retina isn't a Pro Jan. 11. 2015.

Apple replaced the logic board, wiped the computer, did a fresh instal of the OS, and also a fresh instal of all the programs during the beginning of 2015. The GeekBench scores are the highest of any of the similar computers (at least on the day of my testing). But here's what's happening. The Macbook Pro Retina has a GeForce GT 650m with Cuda Technology and it can't handle editing in Premiere Pro with Cuda Acceleration turned on. Open CL, a second form of graphic acceleration on the Macbook Pro, appears to be functioning properly.
At the Apple Store on 1-10-2015, I was told that since the logic board and the graphic cards have been replaced that there is nothing they can do and they recommend contacting Corporate. This comes after they told me to buy a new logic board and that that would solve the problem. This comes after Apple did not listen, for over a month, about the possibility that they didn't properly build a professional notebook computer.
The computer displays a black program monitor screen, at random times, when the user edits footage with Cuda Acceleration enabled. It used to lead to an entire system crash and/or a Premiere Pro crash before the operating system was completely re-installed. My solution, since I bought the computer, was to edit in Open CL... However, I've come to learn that there is a major difference in performance between Open CL and Cuda Acceleration.
For the Macbook Pro Retina, Adobe Media Encoder render times are about 20% faster with Cuda Acceleration than Open CL. The 2013 Macbook Pro Retina appears to be able to handle Cuda Acceleration in Media Encoder, but I have had a number of issues leading to program crashes on every project before the new logic board and operating system were installed. For over a year and a half, I actually never used Cuda Acceleration. Having sent every crash report and user data to Apple over that time, I truly expected an update of some sorts and it never came.
FYI: The latest Macbook Pro Retina uses the GeForce GT 750m... This is essentially the same graphic card that performs about 10 - 20% faster due to a new "boost mode." More importantly, it actually has the exact same number of Cuda cores. Having the same number of Cuda Cores means that the Cuda Acceleration is essentially the same when exporting or viewing video. To prove a point to Apple that their 2013 Macbook Pro Retina isn't functioning properly, I bought the latest computer with the 2.5 i7, 16gb Ram, 512gb SSD and I can honestly say that the 2014 model works perfectly fine with Cuda Acceleration turned on while editing in Premiere. I can also say that a proper render test proved the 2013 and 2014 model to be the exact same.
I'm new to this whole pay $2700 for a computer that your manufacturer didn't / can't test properly, so I will be contacting Apple and speaking with Senior Advisors, their Customer Support division, and will soon speak with their Corporate branch. I'm confident that the Early 2013 Macbook Pro Retina with a 2.7 i7 16gb Ram and a 512 SSD is nearly the same at rendering video and editing video, provided the Cuda Acceleration works, as their latest 2014 Macbook Pro Retina with the 2.5 i7 processor 16gb Ram, and a 512 SSD. It's truly a great computer and a great build, minus their current inability to properly test / diagnose their computer.
Knowing that the latest graphic card in the Macbook Pro lineup is essentially the same model, I feel that Apple is not directly looking into the viability and life span of their current Macbook Pro Retina product line. They can't test for performance issues relating to their graphic cards, so why consider buying from them when the end user is actually in a position to experience up to a 20% decrease in certain professional programs.
For future reference, I'd strongly urge other individuals to avoid purchasing Apple products if they offer Cuda Technology. In my opinion, Apple is an Open CL organization, at best, who is not responsibly manufacturing / producing computers that fit their organization's strengths. For a fact, they can't test their Cuda Technology and won't even attempt to address Cuda Acceleration errors for Apple owners (01-11-2015). I say this having walked out of the Apple Store on 1-10-2015 with virtually no support other than to contact Corporate.

Looks like a RAM issue.
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000

MacBook Pro Retina 13' HDMI Problem

Hi all,
Two weeks ago I discovered a problem with the HDMI output on my external monitor (LG IPS 234) when connected to a MacBook Pro Retina 13'. The monitor wasn't able to display greyscale information. E.g. the underlying greyscales of a Google preview search suggestion when hovering a mouse over the suggestions. Also the whole monitor display looked washed out and fuzzy. I thought it would be a problem with the monitor, so I hauled it back to the store. We checked the monitor with a MBPR 15' and everything was fine (screens not in sync - important see below). I started thinking the new 13' MBPR might be the issue. But before leaving the store and blaming my MBPR 13' we checked out another 13' MBPR and (supprise!) the same effect again. To double check we tried another external monitor from Samsung (ok, I know if Samsung is not working with an Apple MBPR...). But seriously... The same effect again.
I contacted the Apple support and after discussing this with the 1st level (with little helpful tips ... SMB reset etc.) I was forwarded to the 2nd level. The guy wasn't able to help me either. He blamed my monitor and that it might need a firmware update. The problem could be linked with some incompatible HDCP. But a firmware update can only be done by the monitor vendor or a service partner and LG doesn't even indicate that this is possible at all.
Now my question is, does anybody else experience problems with external IPS displays and the MBPR 13'?
As I said, we tested it with 2 different MBPR 13' and 2 monitors from different vendors. In each combination the same problem. Always the same effect. For me this is an indication that there might be a bigger problem under the surface.
Kird
PS: a friend with a MPBR 15' has the same effect but only when the internal and the external IPS monitor is in sync
PS: the Apple 2nd level support promised me to give me a call regarding further steps to solve the problem (with a fixed date on Monday this week) ... They never called... Poor service Apple!

Hello Daniel,
I gave Apple a call last week and asked for a feedback on my ticket. The guy I talked to at least tried to help me with the issue. In the meantime since my last attempt to receive something from Apple nothing has happened on the issue. Surprise! So we started from 0 again... Ok... Bought in customer with a decent pain level...
I received some test tools from the guy that I ran on the MPPR creating an encrypted file (...yes I can imagine what you think and I can assure you I had similar thoughts...) and mailed this stuff back to Apple. Now that they have insight of my whole digital live (ok I distend it a bit, but in reply to my question what's all included in this file the guy mentioned something like "don't worry only technical stuff..." Ah yea... That's why it is encrypted... You might find an info about a malfunction in the HDMI inside... very confident... Ok... What you all do for a chance of solving an HDMI problem).
So the current status is: Apple engineers are spending nights in the office to dig into whatever this tools squeezed out of my innocent MacBook. You see I have reached a state where I am slowly drifting into sarcasm ;-)
The guy mentioned there might ! be a patch coming with the next release if Apple finds the issue important enough ! and ! enough other customers have the problem as well. And on this I am not kidding. That's what he said.
Hmm... Will 3 customers be enough? I doubt it... We'll find out with the next release. Maybe we can increase the complains from release to release and empirically estimate when Apple starts taking customers seriously.
My personal guess is that they will dismount the HDMI port and send us an aluminum plug that fits perfectly in the hole. I have a flashback... There was once an issue with an antenna and they offered a piece of plastic to...
I am getting carried away so I better stop now :-) and return to my wine
Let's stay in touch if you find out something on the GB
Kird

Macbook Pro Retina External Monitor Blurry

Just got a new macbook pro retina and got it home. After getting everything transferred over from my old toshiba I connected it to my 1 month old HP external monitor and the display is blurry. I have read on many sites that this is a common problem however I can not find a solution. I am hook up from HDMI to HDMI. O don't really want to go through trial and error of different adapter for the lightning port if that will not work. I have tried different HDMI cables to no success. Any Ideas?

Hi AO1 James,
If I understand correctly, the external monitor was blurry from the moment you plugged it into your MacBook Pro with Retina display. I would first check the resolution settings for the monitor with the "How do I select additional resolutions on my display?" section of the following article:
Apple computers: Troubleshooting issues with video on internal or external displays
If it remains blurry after selecting your monitors optimal resolution, I would use the steps under the "Reset the system" section of the article to help troubleshoot the issue.
Thank you for using Apple Support Communities.
All the best,
Sterling

Il mio macbook pro retina problema al monitor

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