ILife '09 installation problems; run preflight script error

Hi, not sure where else to put this topic so I figured this would be the best place. The iLife section has forums for individual applications and not the entire thing.
I'd like to point out that I had iLife '08 installed and working but I uninstalled it before I proceeded with the '09 installation since I wanted to start clean. I also installed iWork '09 successfully.
When I try installing iLife '09 however, I get a an error stating "The following install setup failed: run preflight script for registration. contact the software manufacturer for assistance.". I have tried to repair disk permissions through Disk Utility and then reboot, but still get the same error. I have also tried using some of Onyx's "cleaning" utilities, but it doesn't help either.
I also get the same "run preflight script" error when I try installing the latest Quicktime update through Apple Software Update application.
Not sure any of these are related but I'm out of ideas. Is anyone else getting anything similar or know how to fix any of this?

Just a guess, but do you have a retail disk of iLife '09 or an upgrade that came as a supplement to your new Mac? If the latter, you should have the iLife '08 applications installed in their default locations (where they were located when you first started up the new Mac) because it is highly unlikely that an upgrade disk can upgrade what is not there.
If this is your problem, you may not have to reinstall the entire OS. Instead, first try looking for an "Install Bundled Software" app (or something with a similar name) on your new Mac's system disk 1. This may allow you to reinstall the original iLife apps without having to reinstall the OS. If so, the upgrade disk should work once they are back in place.

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