ILife 11 Installation Failed

I purchased a 4 month old used Mac with a 3 year warranty. I am running Lion and it appears the previous owner wiped iLife from the system. Apple confirmed I am entitled to it but has no way to provide me a key for a download so they directed me to contact previous owner and get it from his backup or purchase it from app store. I will take neither suggestion.
With this history, how do I install iLife 11 from disk when I am currently running 10.7? I have read the blogs and seen the work-around link when running 10.6 as well as changing the date and time and rebooting the system. I continue to get cert expiration errors.
Thanks for any direction you can provide.

If the machine came with Snow Leopard and you have the install discs, including the one for iLife; then, get an ext HD, install SL onto it, got through the initial setup steps, install the other software onto it, and then wipe the int HD. Use something like Carbon Copy Cloner or SuperDuper! to clone the SL installation to the int HD, boot with that, and then, if you really want Lion, go to the MAS and buy it, download it, and when the installer pops up, quit it, save a copy to a safe location to preclude having to DL it again, wasting resources, since the ill-designed installer deletes itself during the installation process. Then, launch the installer app and upgrade to Lion. That'll preserve all the iLife 11 apps and make the computer yours. Once you do all of this, go to Apple's Express Lane and register the machine.

Similar Messages

ILife installation failed - Contact software manufacturer

Hi,
I am trying to install iLife'11 on my MacBook and I am geting the following error message. Any help will be appreciated.
Thanks,
PJ

Hey,
Please make sure that you are logged in as administrator and your anti-virus is disabled as it might interrupt the installation process.
Let me know the link from where you are trying to download Acrobat.
You might also try installing with a different admin user account and check if it installs fine.
Let me know.
Regards,
Anubha

ILife '11 Installation Failed? Please Help!

Okay so basically I wiped my Mac and clean installed OSX Snow Leopard version 10.6.7, then after the installation completed I put the Application Install DVD in (installs the iLife programmes) and went through the necessary steps prior to install, when I actually click 'install' it says 'preparing to install' then within 1second a failed screen shows saying
    The Installation Failed.
An Unknown installation error occurred.
               The Installer encountered an error that caused the
                    installation to fail. Contact the software manufacturer
                                                                                        for assistance.
I've looked around the support forums doing all the suggested fixes, I have so far : deleted the Java folder from the System > Library folder,
                                                                                                                          verified the disk permissions then repaired them if any errors where found.
I also improvised and downloaded a torrent of iLife 11 (not to intendedly use but to test to see if there was a problem with the disk) and then when I ran it I got the exact same message!! So the problem is not with the actual iLife / Bundled Software disk!!
Please help as I really require the programmes such as iMovie and Garageband for what I do...all help is welcomed and will be praised and below you can find a picture of the error screen! Thank you!!
Picture:
COMPUTER SPECIFICATIONS PHOTO

I'm dealing with the same issue and I am afraid I anyway might be out of luck.
When you get the Installation Failed notice, look carefully at that window - in the upper righthand corner, there's a nondescript little symbol - I cant tell what it's supposed to be, but when I clicked on it, that brought up a notice saying that the software certificate "issued by: Apple Software Update Certification Authority"... "expired: Friday, March 23, 2012 12:26:07 PN CT".
The window has a lot of text in it, but will not allow the text to be selected, copied, dragged elsewhere or saved/ Scrolling down about a third of the way into it, there's two lines of interest -
"Not Valid Before -   Friday, March 23, 2007 12:26:07 PN CT".
"Not Valid After    -   Friday, March 23, 2012 12:26:07 PN CT".
So basically it looks like Apple locks it out after five years... funny, because this is supposed to be iLife 2011, which makes it one year old, not five years. I bought it a year ago, not five years ago, as a add-on for my children.
The text box also has these two websites for further information -
CPS URI - http://www.apple.com/appleca/
and
URI - http://www.apple.com/appleca/swupdate.crl
Message was edited by: Central TX Mac User
[I hit SEND before finishing...]
So it looks as if I can no longer use this product.
By the way, I wondered if the installer gets on the internet with Apple during the installation to confirm eligibility or something, so I tried installing again with the internet offline. Same result - installation failed.
I will be very unhappy with Apple if it is really the case that this program lasted us less than one year. I had to reformat this Mac because of some system-level corruption my young son caused, and I should not have to repurchase iLife because it is one year old. Let's see what happens...

Installation fails on Application Install DVD included with Macbook Pro

Not sure if this is the appropriate forum... please move/advise if there is a better one.
I'm restoring my Macbook Pro to the factory default settings using the supplied DVDs and the installation instructions provided on the OS X Install DVD.
The Application Install DVD fails about 2/3 of the way through the installation process. The error simply says Installation Failed in big, bold mocking letters.
I'm assuming the DVD is damaged... I don't know what else it could be considering it's a clean install and I have no problems installing the OS.
Apple is sending a new DVD, but my real question is this:
Is the DVD that comes with the Macbook Pro more or less the same as purchasing iLife? In other words, can I continue configuring my system, installing other applications, moving over backed up media, etc., and then install the Applications DVD when it arrives - or - is it best to install both the OS and Applications DVD on a clean system?

OK--and my bad for not answering the question you actually asked.
I checked my original system discs for my MBP, and did not find a separate iLife disc. So I would assume that the iLife applications would be on the disc that won't install, although I cannot be 100% certain of your situation since I am not sure exactly what Mac you have and how the software was originally shipped. I know my iBook had a separate iLife disc. The MBP system discs seem to be dual layer DVD's, so they would hold much more than the CD's that originally came with my iBook.
I think you would want to have the application installed and updated before transferring any files that depend on that application. For example, if you have a lot of photos, you would want to have iPhoto or some other photo application installed before moving your photography files. You can check in Finder to see what you have, and you can directly download some applications like iTunes. So you can probably transfer the files that you have the application for, and wait on any that will have to be installed from your DVD that is coming.
Hope this helps! Good luck!

Installation fail - fault with superdrive?

I bought a 2nd hand MacBook v2.1 (2GHz Intel Core Due, 2GB RAM) about two weeks ago and it came with Leopard (no iLife) installed. It's in superb condition but I am having problems installing additional software.
I have genuine DVDs of Snow Leopard, iLife 11 and Logic Express 9 (upgrade version). I've tried installing all these products but keep getting an installation fail with the message 'The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance". There doesn't seem to be any pattern as to when in the installation process this happens, i.e. it is sometimes straight away, other times the installation gets to within a few minutes of being complete and then it happens.
With iLife I tried installing the different packages separately and managed to get iPhoto to work but the others will not.
I've used all three of the discs on my iMac (very recently) and they have worked without problems. the discs are in good condition, no scratches/warping etc. I bought a copy of MS Office 08 and that installed perfectly, first time. Also I borrowed a friend's copy of Snow Leopard and that worked first time (so I've now managed to upgrade to OSX 10.6.6).
I can't decide whether I think it is a fault with the drive or something else. I have a DVD lens cleaner which might be worth a try but I can't seem to find a consistent view on whether these are safe to use in the slim SuperDrives.
Grateful for any advice, otherwise I think it's time to visit the Genius Bar....

For anyone who is interested in the outcome of this one I went to Genius Bar today and the fault was diagnosed as a temperamental optical drive. Apparently it is not unheard of for the lens to work perfectly for movie DVDs and audio CDs but be a little more picky when it comes to install DVDs (though it doesn't necessarily reject all install DVDs).
The solution recommended to me (which will cost me £0) is to use my iMac in Target Disc Mode to install all the software I need and stick with the current optical drive until or unless it starts having trouble with other types of discs. For info I was quoted around £110 to replace the drive, which doesn't really cost in when I only paid £250 for the MacBook.

Camera Raw 6.7 Update for Mac OS 10.10: Installation Failed error message.

Camera Raw 6.7 Update for Mac: Installation Failed error message. Update downloaded directly from Adobe website. Newly purchased Mac Workbook Pro, OS 10.10, using Photoshop CS5. Other updates successfully accomplished. Camera Raw 6.7 Update was downloaded multiple times with multiple installation attempts. Any recommendations?

thanks for the prompt response...i appreciate it. according to the link you listed, that's correct. the strange thing is that prior to the upgrad to mac os 10.8.4, photoshop CS5 was working just fine and i was able to open my canon raw files with my current camera raw plug-in version 6.7 which adobe has indicated is the last camera raw update they'll be offering for cs 5
so it's clearly an issue related to the "upgrade" of the os. seems like every solution creates 6 new problems...further evidence for the notion that if it ain't broke don't fix it! thanks again.

I purchased and downloaded Photoshop Elements 13, but the installer fails to initialise. How do I get it to work?

I have Photoshop Elements 10 and Premier Elements 10 installed on my PC. Both were installed from discs that I bought a few years ago. I recently purchased the upgrade (by download) for both applications to version 13. In accordance with the (scant) instructions received by email, I downloaded the four files required from the Adobe site. I subsequently ran the .exe files, which in turn created directories on my PC, including set-up.exe files for both applications. When I run the setup files, I get an error message stating that the installer failed to initialise. The error message advised me to download the Adobe Support Advisor to detect the problem. That tool does not exist. I then sought assistance from the Abobe support site, initially using the hyperlink suggestions, which were of no use, then using the chat function. The operator kept trying to get me to do something with something called 'Creative Cloud'; which I am not familiar with, and do not use. He then instructed me to download and run a CS5 cleaner tool; however, none of the choices offered by that tool include my issue, or either Photoshop Elements or Premier Elements. I am reluctant to uninstall version 10 of the programs in case I end up losing the lot and therefore wasting even more money than the purchase price for this upgrade.
All I want to do is upgrade my two applications from version 10 to version 13. I have paid the requisite fee but it clearly does not work. I appear to have totally wasted my money. Can anyone please tell me how to get it to work? I do not want to have anything to do with the so-called ‘Creative Cloud’ as I have no idea what it is, and I do not want to lose what I already have (and have paid for previously).
I have tried for a few days to access the so-called 24/7 chat assistance but appeared to have been locked out as every time I try to access it, I get a message that the (24/7) chat is closed. Adobe has taken my money for a product that does not work, and also refuse to help me fix it.
I am very frustrated with a product I bought that does not work, and a 24/7 support service that clearly is not 24/7, and which refuses to assist me. Can anyone PLEASE tell me how to get this to work? Rod.

Hi,
Can you please share the logs?
You can use the Adobe Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
Thanks,
Shikha

How do I fix the following error Photoshop 13.1.2 for Creative Cloud Installation failed. Error Co

Photoshop 13.1.2 for Creative Cloud
Installation failed. Error Code: U44M1P7

What is the current version of Ps (Help->System Info), if you have 13.0.1.2 already applied then you need to re-install Ps to get Ps 13.1.2.
As 13.1.2 is a subscription patch this would not get applied over 13.0.1.2.
If this still does not resolves your issue, Kindly mail me installer logs.
For Mac:
"Library/Logs/Adobe",
For Win:
Program Fies(x86)\Common Files\Adobe\Installers
Please mail me @ [email protected]
Regards,
Ashutosh

What causes this message "Photoshop 13.1.2 for Creative Cloud Installation failed. Error Code: U44M1P7"?

What causes error code: U44M1P7? I have rebooted my machine multiple times and continue to get the same results.

Photoshop: Basic Troubleshooting steps to fix most issues
ISSUE: Installation failed. Error Code: U44M1P7, U44M2P7, U44M1P6
SOLUTION: Run the installer. Reinstall Photoshop CS6 to repair/replace the missing/modified file. Select Help>Updates… to run the updater again. http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html

What does this mean:Photoshop 13.1.2 for Creative Cloud Installation failed. Error Code: U44M1P7

What does this mean:Photoshop 13.1.2 for Creative Cloud Installation failed. Error Code: U44M1P7
I found the manual update, which worked!
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5595&fileID= 5604

Hi Barbara,
For failed 13.1.2 update error U44M1P7, Please refer to the solution mentioned in the following threads :
http://forums.adobe.com/message/5396792#5396792
http://forums.adobe.com/message/5409050#5409050

Photoshop 13.1.2 for Creative Cloud Installation failed. Error Code: U44M1P7

Hello, I need some help. I am getting the following error just when updating my Photoshop CS6 app. U44M1P7

http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html#TroubleshootUpda…
Re-install on top of CS6 had to do that myself when I had perpetual CS6 installed and tried to update to Subscription version. Perpetual CS 6 13.0.1.3 Windows 13.0.6 Mac are different then 13.1.2 subscription version
Explanations of error codes:
U = Updater.
44 = Install Update Error
M1 = Automatic
M2 = Standalone mode
P = Patcher
6 = Done With Errors
7 = Installation Failed
ISSUE: Installation failed. Error Code: U44M1P7, U44M2P7, U44M1P6
SOLUTION: Run the installer. Reinstall Photoshop CS6 to repair/replace the missing/modified file. Select Help>Updates… to run the updater again. http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html

Photoshop 13.1.2 for Creative Cloud Installation failed.

what to do ?
Error Code: U44M1P7 Dreamweaver CS6 Creative Cloud release – Feb. 2013 Installation failed. Error Code: U44M1P7
AND
Use of keys like "d" - "x" - "b" does not work when i`m i "b" modus Its impossible to use teh X and d keys in brushes mode. I`m also using a wacom tablet. all system and program is runnin the latest versions... pleas help ! :-)

CF-Wesenberg please see Installation failed. Error U44M1P7 | Updates - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html for information on how to resolve the U44M1P7 error.

Photoshop 13.1.1 for Creative Cloud Installation failed

Photoshop 13.1.1 for Creative Cloud Installation failed. Error Code: U44M1P7. How do I solve?

Moroccoflowers please see http://forums.adobe.com/thread/1113531 in reference to the Photoshop update.

Photoshop 13.1 for Creative Cloud Installation failed. Error Code: U44M1P7

So, Lion won't let me deactivate, so I can't use the updates that I just bought with signing up for the Cloud, so I tried installing on my Mountain Lion Macbook and this is what I get...
Photoshop 13.1 for Creative Cloud
Installation failed. Error Code: U44M1P7
Please Help, somebody!
Spent about an hour with Adobe Tech support just trying to figure out why I couldn't deactivate my product, only to find I had to close the chat room and the advice still didn't work.
Very frustrated, here! I have no updates on either computer, now!

Hi Jules,
Sorry to hear about your difficulties.
My recommendation would be
- Uninstall PS via Mac HD > Applications > Utilities > Adobe Installers (Mac OS X)
- Create a new user with Admin rights, log out of your current account and into the newly created one
10.7 http://support.apple.com/kb/PH4600
10.8 http://support.apple.com/kb/PH11468
- Reinstall Photoshop CS6 via Adobe Application Manager
- Try to update to 13.1 using Help > Updates in Photoshop CS6
-Dave

Installing a trial version of the Illustrator and InDesign App in Creative Cloud on my Mac is impossible. Keep getting 'Installation failed' notices. More information gives 0 fatal error(s), 0 error(s). Already repaired disk permissions in Disk Utility bu

Installing a trial version of the Illustrator and InDesign App in Creative Cloud on my Mac is impossible. Keep getting 'Installation failed' notices. More information gives 0 fatal error(s), 0 error(s). Already repaired disk permissions in Disk Utility but nothing seems to work. Exit code: 7.

Hi Maarton,
Please follow the link to resolve the issue: Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
-Ankit

"Installation Failed" when trying to install CS6 on a machine that has

I am trying to install CS6 and keep getting "Installation Failed" error. I have restarted. Quit all applications. Uninstalled old versions of CS (Except CS5).
I have a Macbook Pro from 2006. 2.16 GHz Intel Core Duo. Running OS 10.6.8.
I looked at the log and the summary is as follows:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 9 error(s), 9 warning(s)
----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
ERROR: DF031: Unable to read display attributes of "/Applications/Adobe Illustrator CS6/Plug-ins.localized"(Seq 11263)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 11263)
ERROR: DF031: Unable to read display attributes of "/Applications/Adobe Illustrator CS6/Plug-ins.localized/Icon
"(Seq 11264)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 11264)
ERROR: DF031: Unable to read display attributes of "/Applications/Adobe Illustrator CS6"(Seq 15033)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 15033)
ERROR: DF031: Unable to read display attributes of "/Applications/Adobe Illustrator CS6/Icon
"(Seq 15034)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 15034)
----------- Payload: {97BA0109-F6BE-4F50-8904-C19442D7216E} Adobe Bridge CS6 5.0.0.0 -----------
ERROR: DF031: Unable to read display attributes of "/Users/emilylozano/.Trash/Adobe Bridge CS6"(Seq 2517)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 2517)
ERROR: DF031: Unable to read display attributes of "/Users/emilylozano/.Trash/Adobe Bridge CS6/Icon
"(Seq 2518)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 2518)
----------- Payload: {4482EF4A-376B-46DE-9B17-E377232328E0} PDF Settings CS6 11.0.0.0 -----------
ERROR: DF001: Unable to get permissions of "/Library/Application Support/Adobe/Adobe PDF/Extras"(Seq 177)
WARNING: DW063: Command ARKChmodCommand failed.(Seq 177)
----------- Payload: {EB2A8CD4-B247-4810-A294-E3DB8EDC6060} Adobe CSXS Extensions CS6 3.0.0.0 -----------
ERROR: DF037: Unable to delete directory "/Users/emilylozano/Library/Application Support/Adobe/CS6ServiceManager"(Seq 2)
WARNING: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
----------- Payload: {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 -----------
ERROR: DF037: Unable to delete directory "/Library/Application Support/Adobe/PCF"(Seq 2)
WARNING: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 0 - No error.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF001, DF031 ... WARNING: DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
Thanks!

Run the cleaner tool :- http://www.adobe.com/support/contact/cscleanertool.html
Enable root user account ( http://support.apple.com/kb/ht1528) and then install the software from the root user.

ILife 11 Installation Failed

Similar Messages

Maybe you are looking for