Ill CS6 not saving files properly

When closing a file it will save the file without asking if you want to save changes. Have deleated the prefs. multi times. still doing it.
Really messing me up with changes to my files that i don't want to save.
Any help appricated.
CPI Mac 33

You need to provide a lot more info... System specs, save location, whatever....
Mylenium

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Illustrator CS6 is not saving files properly.

I'm having issues with Illustrator CS6 (16.0.0) saving my files properly. Let me give you some background here.
I work for a company that manufactures fishing lures. I have to create the product cards that these products are to be packaged. I use Illustrator CS6 to create my cards and I save a master file that includes the original text. From there, I save the file as an Illustrator CS3 file since most printers I dealt with don't have anything versions higher than CS3. I take these cards and convert the text to an object so that no one has to deal with fonts or mismatched font errors. After this, I create a PDF of that same file so that my contacts at the print shop can see the card files and keep a reference for themselves. On several occasions now, I've gotten emails from my clients saying that they need the necessary fonts to print these cards. I check my files that should now be all objects and its back to being font text again. I double check these files beore sending them but if I should have to close out these files and work on another project, then come back to files I've working on. The objects are now back to fonts again. All the while, I'm saving my progress. I've been bitten too many times on this in the past, so I'm a saving freak.
I'm using an iMac (2011) 3.4 Ghz Intel Core i7 with 16 gig of RAM, 2 gig AMD Radeon HD 6970M graphics, several hard drives (most being network drives) including the 1TB HD that came with the computer, MacOS 10.8 (Mountian Lion) - the same occurs with any flavor of MacOS 10.7 (Lion) too.
Any ideas?
Thanks,
Wayne

Wayne,
You have used Type>Create Outlines, with no live Type left behind (after saving the original artwork, of course), no?
What if you Save As PDF, thus embedding the font(s), and they take it from there?

Photoshop CS6 not saving

I am using Windows 7 with an i7 core and 18gb of RAM. I recently purchased a CC subscription.
In Photoshop CS6 I have noticed that at times after having saved a .psd file, after I come back to it later the changes are gone. At first I thought perhaps I fogot to save, but last night I saved several photos I had been restoring and was careful I did save them. This morning once again the changes on one of the photos were not saved, they had reverted to the original file before the restoration was done.
Has anyone else noticed this problem? What could be causing it?

Well, they never save properly on the operating system level or something on your system is restoring older versions of files. There's literally a gigazillion potential causes like PS's own recovery mode restoring files, because the app crashes on exit, Windows' system restore, backup tools, virus scanners interferring in the safe process, permissions issues preventing file writes or even genuine hardware issues with your harddrive and its controller. Impossible to know. Definitely not a general PS fault. If at all, I might imagine something being awry with history states, but that would still be fixable by simply picking the correct state on the saved file...
Mylenium

Bridge CS6 not reading file metadata

Bridge CS6 5.0.2.4, Mac OS X 10.9.2, Photoshop 13.0.6 x64.
In Bridge, only the File Properties info appears. Data for other categories such as IPTC Core and Camera Data (Exif) no not appear although checked in Preferences, but after opening a file in Photoshop the info is all there in the File Info window. If I try to append or replace data using a template, the choice is grayed out. Keywords I have created in the past appear in the metadata window, but none are checked for saved files. Thumbnails are also very slow to build. Even reading old files from a CD in Bridge fails to show data like EXIF.
I've tried deleting and rebuilding the cache, trashing prefs, no help.
Maybe this is caused by a problem with OS X 10.9.2? I don't believe I had this problem before thatchange a few weeks ago.
Thanks for any help, Ross

For legacy files, which seem to be pre-2007, the metadata fields seem to be read-only, I can't enter or change a field such as description, for example. Even newer folders have spotty reliability, some files show metadata and others don't.
I restored my cache from a backup and that helped some, but didn't really solve the problem. Next I guess I'll try to restore my boot drive. The CS6 installation (not CC) was via a download, so I'm not sure how to reinstall that, and I don't want to lose all my customized windows, keywords, etc.

Illustrator CS6 hangs saving files to local HD while having multiple server share points mounted

Mac OS 10.6
Illustrator CS6
Illustrator CS6 hangs (spinning beach ball) when saving files to the computer's local HD while having multiple server share points mounted.
I am NOT opening or saving the file to or from a server.
The server is mounted so that I can move my saved file to it once complete.
Unmounting the servers fixes the problem and Illustrator CS6 returns to being normal (not causing a spinning beach ball).
This is repeatable, not intermitent.

We were having similar issues working over a network. I believe it's a Mac OS 10.6 issue, something to do with the Mac finder searching for file dates or metadata on the servers. From what I understand, this has been fixed in OS 10.7. We can't yet move to 10.7 and after trying many possible fixes, found that a Mac finder alternative, Path Finder, fixed most server delays. It's not free, but you can give it a 30 day trial to see if it fixes your issue. Here is a link to discussions about other suggested fixes:
https://discussions.apple.com/thread/2172049?start=30&tstart=0

Photoshop CS6 stopped saving file extensions

I am running PhotoShop CS6 on Mac Yosemite 10.10.2. Photoshop suddenly stopped saving file extensions. I can open the files saved on my computer, but others cannot because the file extension is missing. Under preferences > file handling > append file extension, "always" is selected. It doesn't matter which file format PSD, JPEG, PNG, etc., the file extension is not saved. I have the capability to view the file, but if I send it to someone else, or if I save it to dropbox and download it back to my computer, the image cannot be viewed.

Try resetting the Photoshop preference file: Hold Ctrl+Alt+Shift/Cmd+Opt+Shift as you initiate Photoshop's startup. Select "yes" when asked if you would like to continue with reset.
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Audition CS6 not support file name written in Arabic language

dear support manager
i have audition CS6
Version 5.0 Build 708
i have issue with Arabic language
it not support file name written an arabic language
please help me argent in arabic language
i have
license for 10 user i spent 3000$ for new audition
and the adobe support guy tell me it not support arabic
anay manager in adobe support can help me please

This is just the Adobe Audition User to User forum. Such requests to be directed to Adobe's online support teams.
However there is a reply from an Audition developer at http://forums.adobe.com/message/5587733#5587733. But not good news I'm afraid.

Photoshop not saving pngs properly

My team and I have been having issues with generate image assets not saving png files correctly. Photoshop has been saving them with the png extension, but the file has a white background like a jpg. Has there been in recent updates that may be causing this? Is anyone else experiencing this issue?

I think the default with Generator is 24 bit, but I tried an 8 bit one and I was able to get transparency. Can you post a screen shot of you layer pallet to see what you've got? Here's a sample with a layer forcing an 8 bit png and the result - pretty bad quality - png 24 is much better!

Why is my Illustrator cs6 not opening files.

I'm having a issue with Illustrator not opening files (eps or ai) either from the server or my desktop, opening original from Indesign, double clicking a file or from the menu 'open file'. I have to end up quitting Illustrator, then open the file from one of the methods above. Same days it all works fine then other days it doesn't. Quite confusing.
I've uninstall then reinstall Illustrator previously and it seemed to work fine for a while then it started doing it again.
And I've tried finding the info on the forums for Illustrator. If its there please point me to the right place.
Illustrator CS6
Mac running OS X 10.9
10GB of Ram
Please let me know if if more information is required.
Regards
Aaron Elmiger

Aaron,
Here is a list from easy to serious (note the Cleaner Tool as part of uninstalling and reinstalling in 6), and you may have some disturbance from other applications, see the usual suspects in Item 7) in 5), and 1) - 2) may be the first ones to try, before 3) and/or 4) ):
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
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http://www.adobe.com/support/contact/cscleanertool.html

Photoshop CS not saving files correctly.

I have just recently tried to upload jpeg files converted from PSD and TIFF files in Pshop CS and received messages that the files were not jpeg files even though they had .jpeg at the end. I think this may have started about the time that I upgraded to 10.4.5 because several friends mentioned that they could not open some jpegs in their mail. At the time, I just figured it was a problem with their mail - but this upload experience seems to indicate otherwise.
I did a search and did not see anything quite like this posted yet. Just wondered if anyone else is getting complaints that their jpegs can't be opened or if someone is aware of this problem.

In the pulldown menu for format, it shows me JPEG, but it automatically uses the three letter extension on the file name when this is selected.
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InDi CS6 not saving prefs

Hi
All of a sudden my InDesign is not saving my prefs
I set/change prefs with all documents closed but still when reopen Indesign, all prefs are reset.
I did have to reset my prefs about a week ago, but I am not sure if thats when it started...
I use in-tools preference manager script to restore my prefs... but its driving me crazy to have to do it each time InDi opens!!
If anyone can help me with this I would really appreciate it
Thanks
Davey

hi Davey,
Have you run Utilities > Disk Utility and tried 'Verifying Permissions' ... what comes up? If there are errors, click 'Repare Permissions'.
If that doesn't work try the following...
Create a new user account on your computer:
Open System Preferences and Click Users & Groups.
Click the lock to make changes (you'll be prompted for your password)
Under Login Options, click the +
and Create a New User Account.
Set New Account to: 'Administrator', and fillin the rest of the fields, click Create User.
Now please Log-out of your current user account and log-in with the new account:
Apple menu > Log Out [username]
Launch InDesign and try to change some preferences, then close InDesign.
Relaunch InDesign and see if the preferences are retained.
Now try and create a new document, and change some document specific preferences, and save document, and close InDesign.
Relaunch InDesign.
Are the preferences retained?
IF they are, then there is something not quite right on your present user-account.
If you are 'daring' enough on your current log-in -- and this is a 'at your own risk comment ;-) :
/Users/[username]/Library/Preferences Rename the 'Adobe' folder in her 'Adobe.old' and rename the 'Adobe InDesign' folder 'Adobe InDesign.old'.
Still in preferences... scroll down to com.adobe.InDesign.plist and rename 'old.com.adobe.InDesign.plist'.
If this still doesn't fix things... and this is also an 'at your own risk' thing to do - I'd suggest you do this with the help of a Mac expert.
Rename the entire Preferences folder Preferences.old
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CS6 not closing files out properly?

I have a 2009 15" MacBook Pro (version 10.9.5) that I take to work each day for my job. At work, we are connected to a 2012 server via an ethernet cable. I have issues overwriting files I'm currently working on (from Illustrator OR Photoshop, both CS6). An error message will pop up either saying I don't have permission, or a file error has occurred. To get around this issue, I save file locally to my computer then copy and paste them over, or I have to save multiple copies of a file under different names (ie: file_V1, file_V2) to the server. This will happen randomly and infrequently but not all the time - sometimes it's not an issue to save as I go or rename a file. Other issues outside of using Adobe software is renaming folders and files within the server as I will have similar results - sometimes I'm able and sometimes I don't have access/permission. I've spoken countless times to our IT guy who suggested I hit the forums. Any help would be great.

The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

CS6 not saving icons or thumbnails

My Photoshop CS6 has suddenly stopped saving icons. I've re-checked preferences/file handling, restarted, etc Nothing. Any advice greatly appreciated.

When Photoshop starts acting odd and you have not upgraded your OS, try a Preferences reset.
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Itunes Producer Problems Uploading - File not saving - file does not Exist.

Can someone please help me out, this problem is killing me. I've uploaded over 200 UPC Albums using Old G3 and Elderly ITunes Producer, but apple asked me to upgrade, so new machine to me Macmini maverics 10.9.? ITunes Producer 3.1.
So I click open ITunes producer 3.1. Click on make project from Audio
Files. Name and Save the project in Music-ITunes Producer-Playlists.
Plug in my external Flash drive and import the 40 Audio files for the
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Go through the process of saving the project to Music – ITunes Producer –
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I have been victorious. Now I am going to post my solution for all those that may have the same problem in the future. I'll even throw in a few key words so it will be more easily found by the search engine.
Connection conn = null;
        try{
            //connect to database
            DAOManager dao = new DAOManager();
            conn = dao.connectToDB();
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            int len = -1;
            while ((len = instream.read(buffer)) >= 0 )
                baostream.write(buffer, 0, len);
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            baostream.close();
            pstmt.setBytes(1,filebytes); //set blob
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            pstmt.executeUpdate();
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            try{
                conn.close();
            }catch (SQLException e) {}
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Edit in Photoshop CS6 - after saving, file ends up in a seperate directory in Library module but ...

Hi,
I'm getting this really annoying thing when I edit and save a file in Photoshop CS6 from Lightroom. After I save and return to LR4.2 in Windows Explorer it puts the TIFF in the same directory next to the original RAW file as it should, however in the Library module it gets a different entry. So I end up with the same directory listing with the photocount 1 next to it. It also doesn't show up in the main directory where all the other files are, it's not next to the originel RAW.
I can do "show parent folder" until the point I get to the root directory which then gives me an error message which says
Anyone know why this occurs?
Greets

Image files are on a different drive, the catalog is on my main SSD drive
I have recently bought a new computer with Windows 8
Here's a screenshot of the folder structure. The blurred out folders are the same btw.

Ill CS6 not saving files properly

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