Illegal seek on mac when trying to install
When I download the acrobat pro trial it does not start automatically. I have found the folder and when I double click on it the error acrobat pro_11_web_wwmu1.dmg illegal seek comes up. Am I doing something wrong?
IanP63 the error indicates that the DMG file is corrupted. Have you tried utilizing a different web browser?
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Need help-
On my mac with yosemite, when trying to install my own brushes, I get error message: "Could not load the brushes "blahblah.abr" because the file is not compatible with this version of PS" (PS CC 2014) ????Thank you station_two but I did install them in my
applications>adobe>presets>brushes and still I get this error message......
On Tue, Dec 2, 2014 at 6:20 PM, station_two <[email protected]> -
Getting error code A12E1 when trying to install CC update -- help! (Mac OS 10.7.5)
Getting error code A12E1 when trying to install CC update -- help! (Mac OS 10.7.5) I have disabled my security software, but that doesn't help. Any ideas?
http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html
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I continue to receive "failed to mount" when trying to install .dmg files or updates. Has anyone found an answer to this problem? I am operating on Mac OS X 10.4.11
10.4.11 was only available as a PowerPC updater application (both as a Combo and as a Delta) to Macs with 10.4 or later that were PowerPC. If you don't have 10.4 installed on your Mac, see this tip:
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I downloaded Printopia Demo to my Mac laptop, but when trying to install it, a window comes up showing the printer is recognized, but there is no button to go any further. What do I have to do?
Close the window and print .... Read this for the details. Once you install it - you should be able to print from the print option in any app.
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Error message when trying to install 10.8.2
Just bought the new MacBook Pro, and cannot install iPhoto until OS X is updated to 10.8.2. When trying to install the update, I get this message: "OS X Update can't be installed on this disk. This volume does not meet requirements for this update". Please help.
Welcome to the Apple Support Communities
You are trying to update to OS X 10.8.2 using the conventional update package for other Macs.
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Error when trying to install Adobe Acrobat Pro, recently purchased.
Recently purchased Adobe Acrobat Pro, when trying to install get an error message 'Your account subscription cannot be validated'. Have tried several times, double checked login etc, but same message each time.
Please help, how to fix this issue??Hi camelon,
Please delete the "Acrobat" and "OOBE" folders found in
on Mac: <yourusername>/Library/Application Support/Adobe
on Windows XP: <youruser>\Local Settings\Application Data\Adobe
on Windows 7: <youruser>\AppData\Local\Adobe
and delete the "Acrobat" folder found in
on Mac: <yourusername>/Library/Preferences
on Windows XP: <youruser>\Local Settings\
on Windows 7: <youruser>\AppData\Roaming\Adobe
Then launch Acrobat. It will go through the first launch experience of asking for UI language, AdobeID, etc.
If there's no change in behavior, please attempt to go to:
https://na1mbls.licenses.adobe.com
If you can't get to this website there may be a firewall or other software blocking the connection. Acrobat must be able to reach this https URL and 3 others in order to complete and monitor the subscription/trial process.
If you can view the page at this URL, then please send the PDApp.log and amt3.log file from
on Mac: <yourusername>/Library/Logs/PDApp.log
on Windows 7: <youruser>\AppData\Local\Temp
to [email protected]
Regards,
Rave -
I get the following error message when trying to instal in copy: “Creative Cloud Installer” can’t be opened because the identity of the developer cannot be confirmed.
Mac Unidentified Developer Issue
Here's how to open apps that apple should not be blocking:
http://www.imore.com/how-open-apps-unidentified-developer-os-x-mountain-lion -
Fatal error when trying to install AIR app on OSX
A user of my application is getting a fatal error when trying to install on OSX. Most installs seem to go fine so I was surprised at this one.
A portion of the OSX error report is below. Has anybody experienced anything similar? If so, were you able to identify the core problem?
Thanks in advance for any thoughts!
Daniel
Date/Time: 2013-06-13 15:50:24.666 -0700
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 1414734 sec
Crashes Since Last Report: 30
Per-App Crashes Since Last Report: 5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
VM Regions Near 0x8:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/SimpleDiagrams2.app/Contents/MacOS/SimpleDiagrams2
__TEXT 0000000000001000-0000000000007000 [ 24K] r-x/rwx SM=COW /Applications/SimpleDiagrams2.app/Contents/MacOS/SimpleDiagrams2
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.AIR 0x02b43f72 0x2800000 + 3424114
1 com.adobe.AIR 0x02909628 0x2800000 + 1087016
2 com.adobe.AIR 0x02909853 0x2800000 + 1087571
3 com.apple.AppKit 0x95544970 -[NSApplication(NSAppleEventHandling) _handleAEReopen:] + 255
4 com.apple.AppKit 0x952ec824 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378
5 libobjc.A.dylib 0x9a3c9628 -[NSObject performSelector:withObject:withObject:] + 77
6 com.apple.Foundation 0x94e4473a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121
7 com.apple.Foundation 0x94e44291 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
8 com.apple.Foundation 0x94e4408e _NSAppleEventManagerGenericHandler + 173
9 com.apple.AE 0x97aeda35 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331
10 com.apple.AE 0x97ac2fbe dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
11 com.apple.AE 0x97ac2e7d aeProcessAppleEvent + 318
12 com.apple.HIToolbox 0x9222fc58 AEProcessAppleEvent + 100
13 com.apple.AppKit 0x952e8d4d _DPSNextEvent + 1655
14 com.apple.AppKit 0x952e81dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
15 com.apple.AppKit 0x952de63c -[NSApplication run] + 855
16 com.adobe.AIR 0x0280a772 0x2800000 + 42866
17 com.adobe.AIR 0x0280aab8 0x2800000 + 43704
18 libobjc.A.dylib 0x9a3c95d3 -[NSObject performSelector:withObject:] + 70
19 com.simplediagrams2 0x00002f97 start + 2567
20 com.simplediagrams2 0x000025c5 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9263d9ae kevent + 10
1 libdispatch.dylib 0x97b75c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x97b757a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9263c8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x996fb280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99781095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x02d1b113 0x2800000 + 5353747
4 com.adobe.AIR 0x02b4d5dc 0x2800000 + 3462620
5 com.adobe.AIR 0x02d1b22d 0x2800000 + 5354029
6 com.adobe.AIR 0x02d1b2a7 0x2800000 + 5354151
7 com.adobe.AIR 0x02d1b342 0x2800000 + 5354306
8 libsystem_c.dylib 0x996f65b7 _pthread_start + 344
9 libsystem_c.dylib 0x996e0d4e thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x9263c8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x996fb280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99781095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x02d1b113 0x2800000 + 5353747
4 com.adobe.AIR 0x02b4d5dc 0x2800000 + 3462620
5 com.adobe.AIR 0x02d1b22d 0x2800000 + 5354029
6 com.adobe.AIR 0x02d1b2a7 0x2800000 + 5354151
7 com.adobe.AIR 0x02d1b342 0x2800000 + 5354306
8 libsystem_c.dylib 0x996f65b7 _pthread_start + 344
9 libsystem_c.dylib 0x996e0d4e thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9263c8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x996fb280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99781095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x02d1b113 0x2800000 + 5353747
4 com.adobe.AIR 0x02b4d5dc 0x2800000 + 3462620
5 com.adobe.AIR 0x02d1b22d 0x2800000 + 5354029
6 com.adobe.AIR 0x02d1b2a7 0x2800000 + 5354151
7 com.adobe.AIR 0x02d1b342 0x2800000 + 5354306
8 libsystem_c.dylib 0x996f65b7 _pthread_start + 344
9 libsystem_c.dylib 0x996e0d4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9263c8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x996fb280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99781095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x02d1b113 0x2800000 + 5353747
4 com.adobe.AIR 0x02b4d5dc 0x2800000 + 3462620
5 com.adobe.AIR 0x02d1b22d 0x2800000 + 5354029
6 com.adobe.AIR 0x02d1b2a7 0x2800000 + 5354151
7 com.adobe.AIR 0x02d1b342 0x2800000 + 5354306
8 libsystem_c.dylib 0x996f65b7 _pthread_start + 344
9 libsystem_c.dylib 0x996e0d4e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9263c8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x996fb280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x997810e0 pthread_cond_timedwait$UNIX2003 + 70
3 com.adobe.AIR 0x02d1b13f 0x2800000 + 5353791
4 com.adobe.AIR 0x02d60c0e 0x2800000 + 5639182
5 com.adobe.AIR 0x02d1b22d 0x2800000 + 5354029
6 com.adobe.AIR 0x02d1b2a7 0x2800000 + 5354151
7 com.adobe.AIR 0x02d1b342 0x2800000 + 5354306
8 libsystem_c.dylib 0x996f65b7 _pthread_start + 344
9 libsystem_c.dylib 0x996e0d4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9263d0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x996f90ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x996f8e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x996e0d2a start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib 0x9263d0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x996f90ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x996f8e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x996e0d2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x02b43f55 ecx: 0x95b40466 edx: 0x00000000
edi: 0x00000000 esi: 0xbfffef18 ebp: 0xbfffee58 esp: 0xbfffeda0
ss: 0x00000023 efl: 0x00210282 eip: 0x02b43f72 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000008
Logical CPU: 1Hi Daniel,
Could you post or send me ([email protected]) the entire crash log? I'll at least need the binaries section so I can properly symbolicate the log.
Thanks,
Chris -
Getting exit code 7 when trying to install elements 11
Hi im just wondering why im getting this error when trying to install on my mac book?
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 22 error(s), 2 warning(s)
----------- Payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Photoshop Elements 11/Adobe Photoshop Elements 11/payloads/ElementsCameraRawProfile7.0All/ElementsCameraRawProfile7.0All.dmg. Please verify that the disk image is not corrupt.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C} Adobe Photoshop Elements 11 11.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirTJ10on8Q/Assets2/LibAppSupport/Photo Creations/frames/Element_goldenframe.psd" to "/Library/Application Support/Adobe/Photoshop Elements/11.0/Photo Creations/frames/Element_goldenframe.psd" Error 0(Seq 2901)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 2901)
ERROR: DF024: Unable to restore file at "/Library/Application Support/Adobe/Photoshop Elements/11.0/Photo Creations/frames/Element_goldenframe.psd" from backup at "/private/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/Cleanup At Startup/.temppqeWV6" Error 0(Seq 2901)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2901)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 11/Adobe Photoshop Elements 11"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All: Install failed
ERROR: DW050: - Camera Profiles Installer: Install failed
ERROR: DW050: - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
ERROR: DW050: - Adobe Photoshop Elements 11: Failed due to Language Pack installation failureHi Amyeperkins,
Welcome to Adobe Forums.
Please refer to the below article
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
For troubleshooting specific to Photoshop Elements refer to this one.
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html
Thanks -
I keep getting error DF024 when trying to install Photoshop
Why do I keep getting error DF024 when trying to install the latest photoshop?
Ckarpell for information on how to resolve the DF024 error please see Error DF024 installing Creative Cloud products | Mac.
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No Destination Drive Option when trying to install OSX 10.5.6 Update
Hi all,
I have installed OSX Leopard today (10.5) on to my G5 which seems to be working correctly.
I have since tried to update to 10.5.6 via the Software Updater (Mac OSX Update Combined) which wouldn't install.
I have since downloaded the MacOSXUpd10.5.6 from the Apple site and can't install that either.
When trying to install the latter, the installer won't allow me to select the volume to install it (the HD is showing in the window with the red stop sign and exclamation mark). When I click on it the message comes up: "You cannot install Mac OS X Update on this volume. This volume does not meet the requirements for this update."
I have tried rebooting, have shut down all applications and have turned off Time Machine etc. I'm not aware of what may be running in the background to prevent it if that is the problem.
Would appreciate your help.
Thanks m@A general list of firmware updates here:
http://www.apple.com/downloads/macosx/apple/firmware_hardware/
A few G5 specific updates I found, which may or may not apply to your specific system
In no particular order:
single processor G5 Firmware update 1.1 from Mar 2006:
http://www.apple.com/downloads/macosx/apple/firmware_hardware/powermacg5late2004 firmwareupdatev11.html
there was this one from Dec 2003:
http://www.apple.com/downloads/macosx/apple/firmware_hardware/powermacg5firmware update.html
"This firmware update provides changes for initializing and running your Power Mac G5. It provides some performance improvements for some PCI-X configurations, patches a security hole and improves fan behavior in Open Firmware."
here's a superdrive firmware update from May 2006:
http://www.apple.com/downloads/macosx/apple/firmware_hardware/superdrivefirmware updatev20.html
http://www.apple.com/downloads/macosx/apple/firmware_hardware/powermacg5june2004 firmwareupdate.html
http://www.apple.com/downloads/macosx/apple/firmware_hardware/powermacg5uniproce ssor515f2firmwareupdate.html -
im getting an error message when trying to install the application cd on my Imac os x 10.6.4 what can I do to solve this problem?
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.) -
Strange problem when trying to install programs
Hi,
I have big problems lately when trying to install programms like firefox.
when i download the .dmg file with safari it reports that the file is damaged after completing the download. the strange thing is that it doesn't happen every time. only some programms fail.
The cube which runs OSX had firefox installed but i tried to remove and reinstall it. But unfortunality that didn't work, now i am back to old safari which doesn't support all new webtechniques.The last version of Mozilla's Firefox browser for Mac OS X 10.3.9:
Direct download Firefox 2.0.0.20, link:
http://download.mozilla.org/?product=firefox-2.0.0.20&os=osx&lang=en-US
For iCab, note a 'correct version' on page for Mac OS X 10.3.9:
http://www.icab.de/dl.php
Camino 1.6.10 for Panther 10.3.9:
http://caminobrowser.org/download/releases/1.6.10/ -english
http://caminobrowser.org/download/releases/1.6.10-MultiLang/ -multi-lingual
{There may also be a need for a later Flash and Shockwave player for
the OS X version in the computer, not the newest one, but suitable one.
These require Uninstalling the older version in order to upgrade; the
players and uninstaller are available from Adobe online. This is another
topic and gets into details that have been spelled out elsewhere.}
You can use Camino as a default browser for your OS, in place of
the much older Safari last supported by Panther.
Good luck & happy computing! -
When trying to install Mountain Lion I get an error message, Failed, recovery can't be created
When trying to install Mountain Lion I get an error message, Failed, recovery can't be created
My Mountain Lion install failed for the following reason:
OS X can't be installed on the disk Macintosh HD, because a recovery system can't be created.
The message went on:
Visit www.apple.com/support/no-recovery to learn more.
The page is about a different failure, but I'm assuming the reason for my failure is this one:
The disk has a non-standard Boot Camp partition setup, in which further partitioning was performed after running Boot Camp Assistant, or the configuration that Boot Camp Assistant created was manually modified.
The cure involves erasing the entire HD and starting from scratch, which in my case would involve backing up both the Mac and Windows sides, setting up Boot Camp again, reinstalling Windows XP and recovering everything from backups on both sides. I would rather not have Mountain Lion than go through all that, and I think it's unfair for Apple to expect me to.
Because I don't recall doing anything off-piste when I set up Boot Camp in the first place (for a start, I'm not clever enough), I consider this episode an inadequacy in the Mountain Lion installer. As I won't be using the download, is it possible to get my money back?
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