"Illegals parent number Application-defined or object defined error65171"

HI Experts,
I am trying to import a Chart of Account for a new company and I get this error message "Illegals parent number Application-defined or object defined error65171"
I have seen a couple of post on this topic but I can't pick out the exact thing I'm doing wrong. Can anybody please put me through?
If you can give me an email addres I can send the csv for so you can take a look, it format gets disrupted when I paste it here.
Waiting to Hear from you.
Regards

Dear,
For your issue, If you are using non-segmentation account, please kindly check whether your
fatherAccountKey is empty or not, this column is mandatory field for non-segmentation account.
If you are trying to update chart of account with segmentation, please check the note 942939 below:
Symptom
When you try to update chart of account with segmentation, using the
standard template of DTW 2005, you will receive the error message
"Cannot find this object in B1 Application-defined or object - defined
error 65171.
Other terms
DTW; update; chart of account; SAP Business One;
Reason and Prerequisites
Possible reason:
1, Field     'Code' is blank.
In DI API Help file 2005 for OChartofAccount, it says that Field "Code"
is the Mandatory field in SAP Business One when Not Working with
Segmentation.
2, Field     'FormatCode'
The Account Segment Separator '-'.existed in 'FormatCode' field.
Solution
1, Field     'Code' is blank.
For updating existing chart of account with segmentation, This field is
mandatory. You must fill it with the account code of that account you
want to update. You can get the code of each account #_SYS00000000XX#
from OACT table. Otherwise, we cannot update it.
It is not covered in DI API Help file 2005.
2, Field     'FormatCode'
Please delete the Account Segment Separator '-'. For example, change
11005-000-00-11 to 110050000011. System will identify automatically.
Please make sure that the field is a Text format cell. You can change
the format cell by right click the cell.
Wish the information above could solve your issue.
Regards
Apple

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