Illustractor CC quick keys not working

I installed Adobe Illustrator CC over the weekend and all of my quick keys do not work. I've tried restarting the computer and not having Firefox or any browser running. Is there a fix to this problem? The quick keys I'm referring to would be (V) to access the Selection Tool or (P) for the Pen Tool etc. None of them are working. It's very frustrating and drastically slowing me down. Would it help or fix if I uninstalled and then reinstalled? Any help would be greatly appreciated.
Thanks!
Chad

You can try to download the newest EC firmware of your laptop from MSI website.

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