Illustraor cs4 stopped working on mac 10.6
Have Illustrator CS4 installed on my Mac running 10.6.4. was running perfectly fine. I've done no upgrades or system changes. All of a sudden program won't launch. Crashes before it even starts up. CS4 bridge works fine as well as my Photo shop CS. Granted these are older programs but they all work fine and get the job done for what i need.. Why would Illustrator stop all of a sudden? I've reinstalled it twice.. ran disk utility, dumped the preferences.. to no avail. Help!!
rtcent,
The order of doing things is crucial in some cases, see 3), 4), and 6), about that.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
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