Illustrator 10 installation woes

Hi,
I just installed Illustrator 10 on my windows 7 x64 PC. The installation went smoothly & s/n accepted without error messages. Unfortunately, when I go to run the program, I see the initial splash screen for a split second, and then nothing. The program isn't running.
I was assured by the seller of this disc that it isn't installed anywhere else, and has been removed from her PC. Does this sound like a licensing issue or a technical problem?
Any advice appreciated.
Thanks,
Craig

10 is too old for Win7. Possible solutions.....
http://forums.adobe.com/message/2553356?tstart=0
http://social.technet.microsoft.com/Forums/windows/en-US/04505cc4-42ce-4ee5-89d5-a2da2491f 50a/adobe-illustrator-wont-start
http://answers.yahoo.com/question/index?qid=20120323191341AARwnCw
http://forums.macrumors.com/archive/index.php/t-1180860.html
http://www.techiesouls.com/2009/05/10/how-to-run-xp-compatible-files-in-windows-7/

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Dear Adobe support,
Let me start by saying that you currently have a VERY dissatisfied customer on your hands at the moment. After trying to get support from your live chat I realized you introduced this very "flattering" feature that only allows you to access the chat if you have a US address. That's plain discrimination. I pay just as much money as a US customer does. I then tried to go to your phone support which left me on hold for 15 minutes. All of this after 3 hours of trying to troubleshoot your damn installer issues that shouldn't be there in the first place - all this for Illustrator CC that I absolutely need to do my work on a tight schedule, I might add. So, dear support enginner handling this case, now is that time to do your absolute best and save the face of your company. Not kidding.
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Please provide assistance asap. I would be happy to provide you with any other reference files you might nees, including full installation log from latest install, but I really can't find the right button to attach it to this post.
Thanks,
Smaranda

Hi Jeff,
Sorry for answering sporadically, i am racing against a deadline at work but it is however important to me that this issue is sorted out. Notbeing able to update is really not ok.
I am looking at the latest installation log file and seeing erros in regrad to "installer package might be corrupt... " and a few others.
I've made a dropbox with the 2 installation files - first the errors I got after installation of Illustrator CC (in safe mode) and then the log file that I got after attempting to install the update halft an hour later (and failing). I think this is easiest.
https://www.dropbox.com/sh/iahw41oa3jjf9nv/uRt1A83WzK
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Edited by: Peter Hartgerink on Jun 19, 2012 9:12 AM

>
The Linux x64 version of SQLDeveloper doesn't come bundled with JDK. There is a version of JDK recommended, with an advisory to install it before installing SQLDeveloper. This I did, with apparent success. I guess I'll have to install the JDK again and check my Java versions afterwards. Thanks.
>
I don't know what JDK you downloaded since you didn't say. What version was it? Post the link.
I find it hard to believe that the JDK version recommended was 1.4.2 since that is an ANCIENT version of Java, you have to hunt to even find it for download and most importantly the sql developer main download page clearly announces what version of Java is needed.
http://www.oracle.com/technetwork/developer-tools/sql-developer/downloads/index.html
>
JDK Support
Oracle SQL Developer 3.1 is shipped with JDK1.6.0_11. However, you can connect to and use any JDK 1.6.0_11 or above. To use an existing JDK, download the zip files listed below "with JDK already installed."
>
As you can see you need JDK 1.6.0_11 or above.
If the version you say was recommended was actually 1.4.2 then that is an error; post the details so the developers can get that error fixed.
I don't know what is on your system and can only go by the information you provide
>
4. Installed JDK as instructed in the SQLDeveloper release notes for Linux x64
java version "1.4.2"
>
You either downloaded version 1.4.2, which seems unlikely, or your Linux included 1.4.2 and it is being used when you try to launch sql developer.
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Cameron

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