Illustrator 10 question

I've never used Illustrator - and need to make a simple box in a vector file. Nothing in the tool bar allows me to draw a box. What do I do?

Some tools are grouped together. If there are more options it is indicated by a small triangle in the lower right corner of the tool icon. Click and hold to find the one you want.
or if you have your tool bar in single collumn mode
Sneaky!

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Illustrator question texte html

Bonjour à toutes & à tous,
Avant toute chose je précise que je n'avais pas touché à illustrator depuis aujourd'hui donc pardonnez ma question de débutante.
Alors voilà, après avoir fait ma petite page web avec images et texte mis en forme (Police, couleur, taille etc.) j'ai dans l'idée de l'enregistrer en web & periphériques.
Mais avant cela je décide de faire quelques tranches pour optimiser un peu tout ça. Et là que surprise de voir que dans les tranches de texte html, mon texte est formaté en html basique. Me retrouvant donc avec une page web ayant son texte avec les couleurs et taille mais la police de base de Windows, et non ma chère et tendre.
Je voulais donc savoir si c'était normal, et si oui (ou même non), savoir s'il existe un moyen d'y remédier.
Merci d'avance !

Comment avec vous fait pour obtenir le texte sous forme de.... texte ?
Je viens de tester ayant un doute, mais en choisissant la commande exporter pour le Web et les périfériques, le texte dans Illustrator est converti sous forme d'image !

NEED Help Running Out Of Time+++Q:Opening a PSD file in Illustrator Question???

Hello everyone!!! Hope everyone is staying dry and warm!!!
I have some artwork im doing for screen printing and a friend has been sending me some artwork to work on. The problem we are having is some of the artwork will open in Illustrator or CorelX4 and stay editable but then he will send me some that when I open in Illustrator it gives me this message and then will not be editable:
"""This document has greater than 8-bit depth it will be imported as an 8-bit flat composite""""
Can anyone tell us why this is happening??? I have researched this with no answers so far??? He is using PSD2 and Im usin PSD4 and Illustrator4
Please help!!!!! Running out of time for this artwork to be completed.
Thanks
Bobby

Photoshop is capable of saving files that are 16 or 32 bit depth. This has to do with the amount of colors that are accessable. The message you are seeing is telling you that it will convert the file back to 8 bit color space for you. This bit depth is talking about per channel, not over all. So a cmyk file would have 8 bits for cyan, 8 for megenta, 8 for yellow and 8 for black. Having a higher amount of bits per channel, photoshop is then capable of doing things like smoother gradients, retreiving data from raw images to produce an image that shows more highlights and shadows without the clipping and so forth.
Most basic monitors are only 8 bit, same goes for most printers. So unless you need to access the extra color depth, you should be fine in 8 bit. If you don't want to see this message, just tell your friend to send the images at 8 bit.

Illustrator Question: Layers palette has disappeared

I am using Illustrator CC. Layers palette has disappeared.

k,
If you cannot conjure it up with Windows>Layers, it may be time for the list.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Basic illustrator question about rounded borders

I have been using dreamweaver and photoshop for my webpage but wanted to try to learn to do some things in other programs. I chose illustrator because I wanted to make a box with rounded top corners and square bottom corners. What I am wanting is something like what is found on the following website: www.wral.com. At the top of the page to the right of the logo, is a box like I want.
I found this video on youtube that made it look easy, however, I cannot get anything like that on my illustrator page. This is the video: http://www.youtube.com/watch?v=_YlDrVld8ZI
I have no idea how he gets the square started to be able to work with it, so really I have not even gotten started. He also has a window called "dynamic shapes" up on his screen and I cannot find that either.
Any help would be greatly appreciated. Im using CS5.5.
Lee

That video shows the use of the Dynamic Shapes tool, a part of the commercial VectorScribe plug-in (from Astute Graphics).
To create this shape without a plug-in, see this recent Forum thread:
http://forums.adobe.com/thread/993011?tstart=0
DF

I need help with these adobe illustrator questions?

Please help with the following questions. Thanks!!
The keyboard short for selecting the direct selection tool is?
The rectangle that shows the outermost dimensions of any box is called the?
A floating panel can be placed on the panel dock by?
The selection tool is displayed as a black arrow and is used to select, resize, or move an entire item.(true or false)
One way to deselect an object is to click somewhere else on the document (true or false)
A stroke is on the inside of a shape or object (true or false)
The more text framed you use, the better your document. (true or false)
The rectangle frame has a non printing X on it (true or false)
To print preview a document, click on the Save icon on the standard toolbar. (true or false)

I'm not sure if it's a good idea to go the route you go now.
You are asking for assistance and – as I understand it – you are just trying to pass a class right now, but you don't know the answers to a lot of pretty basic questions.
What's your purpose?
I – as well as many people here – could answer all your questions. Also, I could provide some misleading hints which could cause serious trouble for you in case you would use them in your exam.
You should go a different route.

Photoshop and Illustrator questions

Hi,
my name is olivier,
I am going to create a website where you (designers from beginners to expert) can get resources for you Ace exams. I just want to know if a professional community can told, if it is legal? because I want to make this not so free because I will make Interactive stuff and so this need investment. I just want to knwo procedures.
For info I am ACE in Photoshop CS3 & CS4 and Illustrator CS4..I have also made training an these softwares but not yet have my ACI.
thank you waiting for replies

1) No. Photoshop does not create true vector files. Anyone asking for an EPS more than likely wants a true vector EPS file.
2) No way of telling without seeing the results. But it could be perfectly normal. Increased file size in an EPS does not automatically mean there is a problem.
3) Illustrator is a drawing tool. The tools in Illustrator are designed for object-oriented vector drawing. In many respects they are better than Photoshop's tools for those type of projects. And No, you can not edit photographs easily with Illustrator. While you can include photos or raster items within an Illustrator file, Illustrator is not inherently designed to edit iamges at a pixel level.
4) Just add a new layer and fill it with white (or whatever color). Vector EPS files have no background.
5) If you have Photoshop or Illustrator you have Bridge. You can view files in Bridge. I wouldn't know of any other Windows software. It may exist, I simply wouldn't know.

Odd Illustrator question

I'm using CS6, Adobe Illustrator. I placed a .png image with transparent background on my illustrator document and I want to use the bezier tool to create simple shapes on top of it. But when I click to create a point, the point appears a few pixels away from where I click - above, below, to the right or the left, nothing consistent. I tried using the direct selection tool to drag the point to the right location, but it jumps past where I want it to go. This is so even if I lock the .png image and create a new layer upon which to draw the simple shapes. I've also made sure 'snap to' is not checked (although in this case it seems to be snapping away from, rather than to.
The only way I can get the bezier points where I want them is to painstakingly adjust the x and y coordinates for each one until ends up where I want it to be. I tried using an .ai file, thinking I would create a clipping mask to remove the background, but of course I couldn't create an accurate clipping mask, for the same reason.
I've used Illustrator for many years and have never encountered this before. Can anyone help?
Thanks!
Maggie

Maggie,
It sounds like the effect of some Align/Snap to something issue, so you may need to look for the offending one and turn it off.
The newly added bug > sorry > feature of this kind is the Align to Pixel Grid. It may be unticked in the Transform panel, in two places/options, one for the selected object, one for new objects.
Edit: Hi Doug.
Strangly, the first post only turned up after my posting #2.

Illustrator Question

I'm working in CS4 illustrator, I need to create a 35 page document for translation into different languages (Chinese), this is an easy job in InDesign but Client wants it in an .ai file, (it also has a couple of text charts).
Can I create this in CS4, can I bring charts in from CS4 InDesign? I've tried doesn't work.
If I were working in Adobe CC would this be possible?
...The end result is an .ai file: about 35 pages/artboards, mostly text with a couple of text charts.

It's been many years since I worked in AI CS4, so I don't remember whether it had Artboards or not. But in later versions, the Artboard can be many pages long, limited only by RAM.
From InDesign, you may be able to save pdf's of various pages, and OPEN them in AI.

Complete Binary Tree Illustration Question

Hello I am trying to illustrate the following integers as a complete binary tree:
20, 12, 17, 36, 25, 49, 52, 65, 42, 35, 71, 43, 54
I wanted to ask if in inorder to create the complete binary tree, do I need to start in the very middle (52) then half the left and right side and continue this process until complete? eg:
52
36 71
Or do I start from the begining of the array, as below:
20
12 36
17

Thanks for the answers guys!
Paul based on what you said, does this then look correct to you or have I got the wrong idea?:
                                              20
                                  12                        36
                                        17          25              49
                                                          35      42     52
                                                                       43      65
                                                                            54       71

Illustrator file looses background

When creating a logo design I am using a sky background. Everytime I reopen the file to work on the logo, the background disappears from the application. I then have to retrieve it from my art file.
A window opens saying, could not find the linked file - then ignore, cancel, replace. Can you help me.
Judy

This is an Adobe Illustrator question. Please repost in the appropriate Illustrator User-to-User forum.
- Dov

Why does Adobe Illustrator keep crashing?

This is more of an Adobe Illustrator question, but seeing that even their support is confused, I thought I might try my luck here.
I have a MacBook Pro and only Adobe Illustrator CC crashes expectedly. There is no warning for when it will crash. Sorry I don't have a screenshot to share. I'm really just taking a shot in the dark hoping someone has experienced this and resolved it.

X Pro is the version that I am using. We have 64 bit windows as well. I updated the installation after each time I have to reinstall it but it still from time to time crashes. Then it will not allow me to reopen any PDF documents.

Resize in illustrator

How do you resize images to a specific size in inches in illustrator?

redbran,
If you wish to change proportionally to a specific W(idth) or H(eight), you may select the artwork and insert the desired number value followed by in for inches in the W or H box of the Transform palette and press Ctrl/Cmd+Enter.
If you wish to change to specific values of W(idth) and H(eight), you may select the artwork and insert the desired number values followed by in for inches in the W and H box of the Transform palette and just press Enter.
Depending on which Reference Point you have selected to the left in the Transform palette, then scaling will be made from the centre or from one of the corners or sides.
Illustrator questions rather than general design questions may also be asked in the Illustrator forum,
http://forums.adobe.com/community/illustrator?view=discussions#/?per_page=100

Is Verizon unwilling or unable to fix problem with Account Owner(s)

A forum or Google search reveals several customers unhappy with how Verizon treats the account owners... count me as one. I'm sure there are many more customers who were equally unhappy but just accept Verizon's incompetence and complete the unnecessary gymnastics of un-registering accounts and then re-registering with a new username.
PROBLEM:
There are numerous scenarios that can cause a My Verizon account to have the Account Owner be listed with an incorrect telephone number. In my case, I had an account with AT&T and 3 additional numbers associated. As each account expired, I transferred the numbers to Verizon. The first account transferred was my 14yr old son. I registered a My Verizon account for management (my name & my userid) and eventually added the additional numbers, however, the Account Owner's phone number is listed as my son's cell.
Over the past 2 years (since I migrated to Verizon), I've had small problems with account notifications and other information being text to my son's cell. I've called numerous times and customer service says it's corrected, but eventually the problems return. Recently, I upgraded my phone and started using some new services like Backup Assistant and the fact that the Account Owner is associated with an incorrect number has caused even more trouble.
I simply want to keep my existing username for My Verizon and correct the cell phone number associated as the Account Owner. This should be extremely simple.
VERIZON'S SOLUTION:
"We can't do it". "Our systems don't allow us to make this change".
The Customer Service Department (or Lack of Customer Service Department) tells me that since they can't or are unwilling to do the necessary changes, their only solution is to force their customer to do their work. They will un-register the account and I can register again. There is no concern for the preferences of an existing customer (almost 3 years); there is no concern for the inconvenience caused to an existing customer who spends hundreds of dollars each month and thousands of dollars each year (I currently have 2 separate accounts with Verizon, 4 phones on my problem account and 4 phones on another for a total of 8 phones with data plans... do the math); there is no concern that I will now have to use a completely different username one that is no longer uniform with my other accounts; there is no concern that I will have to change any and all services that reference My Verizon. Quite simply... Verizon Wireless shows their Account Owners that they have no concern for us.
PROPER SOLUTION:
I have almost 25 years of Information Technology experience and over 3 years working with Call Centers (similar to Verizon's Customer Service), which explains in part why I find this so frustrating... the fix for this is SIMPLE!!! The real problem is that Verizon simply doesn't care enough to fix it because we are existing customers and not new customers.
Without going into specifics (nor could I since I don't have access to their systems), data for the My Verizon portal is contained within modifiable databases. These relational databases will be tied to other systems and other databases, but a modification of this type would just require that the portal be allowed to make the update to the appropriate field(s) within the appropriate database(s). If direct access is not attainable because of their design, it is still not too difficult to write an additional process to accommodate this change. These types of things are done everyday.
More importantly, even if Verizon was unable or unwilling to make these programming changes... I have no doubt that if Customer Service has an escalation process to their I.T. Department that a programmer with access to the application(s) and/or database(s) could easily make the change directly and almost immediately.
CONCLUSION:
Until now, my experience with Verizon has been mostly positive even to the point of recommending the carrier to friends and family. I've found their coverage area to meet my needs and the data speeds to be more than satisfactory. However, Verizon needs to remember that cellular service has essentially become a commodity and that customer retention is often based on other things than simply providing dial tone. With a monthly cell phone expense that rivals a car payment, I would think that Verizon would be more than willing to accommodate such a simple request to maintain a satisfied customer.
If you too are one of the many customers having issue with modifying the Account Owner, just resolve yourself that it appears Verizon is unwilling to make the simple correction to the My Verizon portal to satisfy our request.

I'm not 100% sure that I follow your reasoning, so please correct me if I misstate your opinions. I've numbered them so it will be easier to identify any mistakes I make.
1. Not allowing a user, customer service representative, or any Verizon representative to change the cell phone number associated with the Account Owner to another cell phone number on the same account is a security risk.
I'm not suggesting that I be allowed to change the name, social security number, or any other pertinent details related to establishing the original account. All the information pertaining to who is responsible for the bill remains the same with the single exception that the current associated cell phone number be changed to another number already listed on the account. In what possible manner is this a security risk? Frankly if the ability was enabled and someone either by mistake or incompetence made such a change the impact would simply be what I'm currently experiencing (inconvenience). Since in this hypothetical situation the ability to change this value is enabled, the "inconvenience" would easily be re-mediated by returning the value to its original state.
Furthermore, if there is some "security risk" that I'm over looking then an organization that is concerned about providing quality customer service would create procedures to accommodate customer requests and meet security requirements. Let's use a bank (with an obvious security vulnerability) and debit cards as an example. If I lose my debit card, I cannot go to my computer and print out a temporary debit card (very user friendly, but not secure). Some banks will allow you to go online and cancel the lost debit card while requesting a new one to be mailed to the address you have on file (user friendly and mostly secure). To solve this same problem at other banks might require you to go into the office and sign a form cancelling the lost debit card and confirming the address to mail you a new one (less user friendly, but highly secure). The Verizon equivalent, is me requesting that I add an existing bank account to my online banking and being told "We can't do it". However, because the bank cares so much about keeping me as a customer... they will delete my account, allow me to create another, possibly losing my historical data, have me change my username that I've been using for years, spend time adding all my online bill payments... all for the pleasure of staying their customer and getting to use their services as they should have been designed.
2. Making a software change that would allow users or CSR's to associate a different cell phone number on the account to the current Account Owner would be difficult and require downtime.
You give some time expounding this thought and I'm unaware of your web, application, and/or database experience... but I will try to address your concerns later. However, let's assume that you are correct and these changes will be difficult ("taking weeks to months"). The purpose of my post was whether Verizon was unwilling or unable to accommodate this customer request. You seem to be agreeing that Verizon is unwilling to make these changes, or at the very least, feel that Verizon has decided that the time and expense involved is of more importance than correcting an issue impacting their customers. I personally find the later equally disheartening as this has been an issue for many customers (you yourself mention experiencing the problem) and has been well documented through previous forum and Internet posts. Even by your estimations, if they had taken previous customer complaints seriously... this would have been fixed by now. Once again it seems the obvious answer is that Verizon may not consider customer service as an important factor as I do.
As far as your technology issues, I agree that more than a web page change would be required. I do take issue with comparing the change of a distributed application (operating system) that must be designed to support enumerable hardware components to the work required to makes changes to a web portal with a back-end in-house database. You could write an entire book detailing the differences between these two scenarios as they have very little in common, but I'll try to keep it focused to your points.
Coding
Coding an Operating System that must run on literally a multitude of hardware configurations and support an unending diversity of applications is an incredible endeavor and really never a finished product. Changes to an OS are constantly being made and the developers must consider hardware and software that they are not intimately familiar and occasionally even deal with 3rd parties to facilitate changes.
The change I'm advocating has a web component which would be replicated throughout their web server topology, however, these are items that Verizon's developers deal with routinely (if not daily). There are a very limited number of 3rd party concerns (a few different browsers, IE, Chrome, Mozilla & a disparate platforms such as PC, tablet, phone). A little research in the benefits of web portals (and cloud computing) verses distributed applications will clearly outline the drastic differences. A simple illustrative question (though maybe not a completely fair analogy) is how many people do you know who can code an operating system and how many people get on GoDaddy and create their own web pages. I'm not trying to insinuate that anyone who knows a little HTML can make the web portal changes, however, this isn't a difficult project for an experienced developer.
The bigger issues and ones that I alluded to in my original post are the changes that would be required to Verizon's back-end databases. The changes that would need to be made mostly likely involve multiple databases and assuming they are using a typical relational database design might require changes to key fields, adding new databases/tables, and exhaustive integrity checks. This isn't something that an average user could sit down and accomplish in an hour, however, these are simply the routine day-to-day duties of any professional database developer.
Again I reiterate... this change simply involves allowing someone (either a user, CSR, or other Verizon agent) to readily change an index record or records that correlates Account Owner to cell phone number. In terms of database management this should be simple.
Debugging & Deployment
The debugging/testing of changes made to an Operating System are amazingly complex for all the aforementioned reasons. The deployment of such changes is even more complex in that you've got to develop the mechanism to push these changes out to the entirety of the user community. I'll address deployment (or as you said dispersal) of this change because it's the easiest... quite simply there isn't one. The benefit of having a centralized web portal like My Verizon is that users come to you, not the other way around, and any change made will immediately be accessible by the user community. There is a deployment aspect in that My Verizon doesn't exist on a single web server, but again this is just the typical topology for a portal of this size and not relevant to our discussion. Debugging/Testing is an important aspect of any change and certainly Verizon has this methodology in place, however, I'll reiterate that this change should not be complex and shouldn't require extensive testing. We've also already discussed the fact that any debugging/testing only has to take place on a limited number of platforms.
Downtime
If adding the ability to change the relationship of the Account Owner to an associated cell phone number requires any downtime... the person responsible for Verizon's Development, Beta, and Production environments should be fired. There is simply no way this is even a possible concern. I've dealt with many companies with far less resources than Verizon and I assure you that changes of this nature would never require down time. I'm sure they have staff in place whose sole responsibility is to work on their continuity plan. This is a non issue.
Other Carriers
You can't possibly know how all carriers operate, though you may have some past experience with other companies. I would contend (and maybe I'm too optimistic) that a company with a focus on customer satisfaction when made aware of complaints and/or limitations in their service would seek to rectify the issue. It's quite possible that whatever other company you are referencing has fixed this issue if indeed it was similar... especially since I've hopefully bolstered my opinion that the resolution is not overly complicated.
Would you mind telling me if you deleted your 2 original comments to my post before I had an opportunity to answer? The reason I ask is that last night another user (jimfitzgerald) had posted a comment and I replied. He later posted a 2nd comment and while writing my response... all the posts were removed (his 2 posts, my reply, and your 2 posts). I'm curious if this was just a user withdrawal (though I really wish my response had remained in the thread), if there was some sort of technical issue with these forums last night, or if my response was deleted for cause by Verizon or other admin. Thanks!

Resize with handles in CS2

Folks,
It's a bit embarrassing, but somehow I "turned off" the ability to interactively drag and resize in AI - used to work but not sure what I did to disable it. Handles don't show up when I select a symbol or placed object (or anything else for that matter) using the select tool. Does anyone know how to "turn on" that feature (CS2).
Thanks!

This is a suite specific forum. Please post Illustrator questions in the Illustrator forum.
Bob

Warp Tool Brush: preview vs. results

Hello again,
Since my previous Illustrator question was answered so quickly today, I thought I wold post another problem that I have come across using AI.
When I use the Warp Tool, I get a nice smooth preview (outline) of how I want my shape to warp. But one I release the the brush, it almost never renders as smooth as its preview. I've tried changing Warp Options (like Detail and Simplify) but I still get unexpected results. I'm sure user error, how can I get warp results to more closely match the preview I get when dragging the Warp Tool?
Thanks,
Charles

You were almost there. Turn off detail and simplify.

Illustrator 10 question

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