Illustrator 10 will not open

I recently purchased a new pc and it comes with Windows7 Operating System.
I have Adobe Illustrator 10.03 and it worked perfectly with Windows XP my earlier operating system.
I also recently purchased Adobe Acrobat 9 PRO and I'm hping this is not causing my Illustrator to not work.
Now that I have an updated operating system, Windows 7,  my Illustrator 10.3 does not open whn I clic on it.
Instead  the Illustrator screen appears or a few seconds and then disappears.  I've tried to repair and modify but still no luck.
Anyone know why my Illustrator application will not work?
Thanks.

Emjayy,
It could very well be a preference corruption.
You may try to  Move the folder with Illustrator closed (click Move the folder when you have followed the link).
This is a reversible way of resetting the preferences to the defaults; they are not reset when you uninstall and reinstall.

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